Residential Service Officer

Requisition Number: 70232

Location: Boulder, Colorado

City:
Boulder

State: Colorado

Employment Type: University Staff

Schedule: Full-Time

Posting Close Date: 08-Mar-2026

Date Posted:
19-Feb-2026

Job Summary

The Division of Public Safety at CU Boulder encourages applications for a
Residential Services Officer (RSO)! The RSO Unit provides residential safety patrols to detect and enforce policy violations and support
emergency and non-emergency needs within housing units in the CU Boulder campus community. This position maintains a visible presence
through active patrols and serves as a liaison with CU Residence Life year-round. The RSO acts as a point of contact for Hall Directors,
Night Staff, and Resident Advisors, ensuring safety and operational coordination. Daily communication with Residence Life staff and Division
of Public Safety (DPS) staff is essential to maintain a safe environment during routine and emergency situations.

CU is an Equal
Opportunity Employer and complies with all applicable federal, state, and local laws governing nondiscrimination in employment. We are
committed to creating a workplace where all individuals are treated with respect and dignity, and we encourage individuals from all
backgrounds to apply, including protected veterans and individuals with disabilities.

Who We Are

Division of Public Safety seeks to facilitate and coordinate a culture that supports the Boulder campus’ commitment
to maintain the highest level of ethics, integrity, and safety in the conduct of its operations. We do this though services to enhance
community safety, protect life and property, and foster safe, secure, and ethical practices.The University of Colorado (CU) Boulder is one
of America’s leading research universities and the flagship of the CU System. As a comprehensive public doctoral Research University, CU
Boulder is a member of the Association of American Universities and is classified as an R1 University. The university has nine schools and
colleges offering over 150 academic programs and enrolling 35,000 degree-seeking undergraduate and graduate students.At CU Boulder, we
believe in supporting each other and valuing everyone who is part of our community. Our values are expected of all Buffs and lead our
actions in the classroom, on campus and in our community. At CU Boulder, we commit to building a more diverse and inclusive campus
community. We value different backgrounds, identities and perspectives and believe that engagement with a wide range of ideas and viewpoints
can help students learn and grow.

What Your Key Responsibilities Will Be
Patrol and Detection of
Violations

• Conduct active foot patrols throughout residential facilities, including stairwells and hallways, for 8-10 hours per
  shift.
• Patrol exterior grounds via foot, bicycle, or vehicle in all weather conditions.
• Detect and investigate potential
  policy violations; take appropriate action to maintain safety and notify authorities.
• Respond to emergency and non-emergency
  situations in the housing units, ensuring personal and community safety.
• Communicate and document all interactions accurately using
  reporting systems.
• Identify hazards and threats quickly and implement appropriate solutions.
• Maintain proficiency in
  emergency response protocols.

Report Writing and Documentation

• Prepare detailed, accurate reports of incidents using DPS
  systems.
• Ensure reports meet professional standards.

Training and Auxiliary Projects

• Complete ongoing training to
  maintain readiness for patrol, special events, and emergencies.
• Stay current on public safety practices.
• Maintain
  trainings/proficiency in First Responder, CPR/First Aid, AED, Incident Command Systems, and other safety skills.
• Participate in
  special projects supporting departmental and community needs.

Other Duties as Assigned

What We Can Offer

The starting salary range for this position is $53,000 – $58,000 annually.

Benefits
At the University of Colorado Boulder, we are committed to
supporting the holistic health and well-being of our employees. Our comprehensive benefits package includes medical, dental, and retirement plans; generous paid time off;
tuition assistance for you and your dependents; and an ECO Pass for local transit. As one of Boulder County’s largest employers, CU Boulder
offers an inspiring academic community and access to world-class outdoor recreation. Explore additional perks and programs through the CU Advantage program.

Be
Statements

Be flexible. Be talented. Be Boulder.

What We Require

• Two years of experience
  in a related occupational field or equivalent education.
• Valid Colorado Driver’s License in good standing.

What
You Will Need

• Maintain a strong, visible presence in CU residential facilities through active foot, bike, and vehicle
  patrols.
• Detect and respond promptly to policy violations and potential safety concerns.
• Serve as a liaison with Residence
  Life staff, Hall Directors, and Student Affairs to ensure coordinated safety efforts.
• Assist with emergency and non-emergency
  situations to protect the housing community members.
• Prepare accurate, detailed incident reports using DPS reporting
  systems.
• Demonstrate proficient verbal and written communication skills.
• Adapt to varying shifts (day, evening, night),
  holidays, and special events with little notice.
• Work outdoors in low-light conditions and extreme weather
  environments.
• Proficiency in the use of radios, computers, ticketing systems, and other essential equipment.

Ability to
pass all elements of the hiring process, including:

• Full background/ criminal history/ references check.
• Phase I
  psychological suitability test.
• Integrity interview.
• If conditionally offered employment: Phase II psychological exam,
  medical exam, drug screen, credit check.

Special Instructions

To apply, please submit the following
materials:

1. A current resume.
2. A cover letter that specifically tells us how your background and experience align with the
   requirements, qualifications, and responsibilities of the position.

We may request references at a later time.Please apply by
March 8, 2026, for consideration.Note: Application materials will not be accepted via email. For consideration, please
apply through CU Boulder
Jobs.

In compliance with the Colorado Job Application Fairness Act, in any materials you submit, you may redact or remove
age-identifying information such as age, date of birth, or dates of school attendance or graduation. You will not be penalized for redacting
or removing this information.

Essential Services
This position is designated “essential/critical services.”
The incumbent is required to respond to requests for work during campus emergencies (snow, wind, rain, flood and any other natural or
man-made event) and report to work for regularly assigned shifts during emergency campus closures.

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