N99969 Accounts Receivable Technician, Tahlequah

JOB SUMMARY

This position
provides technical customer and student support for accounts receivable operations.

MAJOR
DUTIES

Advises and assists students, parents, and external customers concerning financial obligations to the
university.
Negotiates payment arrangements and analyzes financial aid and/or scholarship awards for students with delinquent accounts to
determine Deferment of Hold eligibility.
Understands financial aid award processes.
Understands course registration deadlines as they
relate to billing charges.
Prepares documents necessary to submit past due accounts for collections; communicates with account holders in
regards to account collections. Communicates with collection agencies to place accounts and report
payments.

KNOWLEDGE REQUIRED BY THE POSITION

Knowledge of financial aid and related federal
regulations.
Knowledge of university policies and procedures.
Knowledge of data analysis.
Knowledge of the Fair Debt Collection
Practices Act and Bankruptcy Law.
Skill in interpersonal relations and in dealing with the public.
Skill in decision making and
problem solving.
Skill in the operation of computers and job-related software programs.
Skill in the provision of customer
services.
Skill in oral and written communication.
Processes refunds due to financial aid, scholarships, loans, personal payments,
and/or other miscellaneous payments.
Understands bankruptcy policies and reviews court documentation for accuracy.
Assists with
enrolling students in payment plans.
Prepares monthly invoicing for varies accounts.
Reviews and uploads student charges for various
departments to student accounts.
Performs a variety of reconciliations including departmental postings to bursar accounts, cashiering
transactions to the university’s subledger, and general reconciliation of bursar processes.
Follows university cash handling policy to
ensure accuracy.
Prepares daily banking deposits.
Posts adjusting entries to bursar accounts.
Maintains Study Away Trip accounts
for students, faculty and staff.
Verifies and updates address information, name changes, and changes of status for students, employees
and vendors.
Participates in university events designed to acquaint and educate students and parents with financial obligations to the
university.
Scans and indexes documents.
Performs related duties.
Must be able to maintain regular
attendance.

SUPERVISORY CONTROLS

The Bursar assigns work in terms of general instructions.
The supervisor spot-checks completed work for compliance with procedures, accuracy, and the nature and propriety of the final
results.

GUIDELINES

Guidelines include financial aid rules and regulations, Family
Educational Rights and Privacy Act guidelines (FERPA), IRS guidelines for 1098T processing, Fair Debt
Collection Practices Act, Bankruptcy Law, and department and university policies and procedures. These guidelines are generally clear and
specific, but may require some interpretation in application.

COMPLEXITY/SCOPE OF
WORK

The work consists of related technical and customer service duties. Strict regulations, the need for accuracy
and frequent interruptions contribute to the complexity of the position.
The purpose of this position is to provide financial counseling
and service to university students, and accounting support for accounts receivable operations. Success in this position contributes to the
efficiency and effectiveness of those operations.

CONTACTS

Contacts are typically with
co-workers, other university personnel, students, parents, faculty, staff, and members of the general public.
Contacts are typically to
provide services, to give or exchange information, or to resolve problems.

PHYSICAL DEMANDS/ WORK
ENVIRONMENT

The work is typically performed while sitting at a desk table or while intermittently sitting, standing
or stooping. The employee may need to occasionally lift light objects.
The work is typically performed in an
office.

SUPERVISORY AND MANAGEMENT RESPONSIBILITY

None.

MINIMUM
QUALIFICATIONS

Ability to read, write, and perform mathematical calculations at a level commonly associated with
the completion of a baccalaureate degree.
Sufficient experience to understand the basic principles relevant to the major duties of the
position, usually associated with the completion of an apprenticeship/internship or having had a similar position for one to two
years.

Annual salary $28,188.00 with excellent benefits, including generous leave time.
Anticipated hire date:
04/13/2026
Applications will be accepted until: 03/23/2026
NOTE: Posting will close to applicants at 11:59 p.m., CST, on the date
above. An application cannot be changed after it has been submitted.

To complete the application process, it is critical to create a
profile.

Notice to applicants
It is Northeastern State University’s policy that all newly hired employees must
provide an original social security card during the hiring process. Failure to provide an original social security card will delay the
hiring process and ability to begin employment.
Applicants must be currently authorized to work in the United States on a full-time
basis.

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