Business Information Systems Analyst

Experience

QUALIFICATIONS

The following generally describes the knowledge and ability required to enter the job and/or be learned within a short
period of time in order to successfully perform the assigned duties.

Knowledge of:

Ability to:

PHYSICAL DEMANDS AND WORKING ENVIRONMENT
The conditions herein are representative of those that must be met
by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with
disabilities to perform the essential job functions.

Environment: Work is performed primarily in a standard
office setting.

Physical: Primary functions require sufficient physical ability and mobility to work in an office
setting; to stand or sit for prolonged periods of time; to occasionally walk, stoop, bend, kneel, crouch, reach, and twist; to lift, carry,
push, and/or pull light to moderate amounts of weight; to operate office equipment requiring repetitive hand movement and fine coordination,
including use of a computer keyboard; and to verbally communicate to exchange information.

Vision: See in the
normal visual range with or without correction; vision sufficient to read computer screens and printed documents; and to operate assigned
equipment.

Hearing: Hear in the normal audio range with or without correction

Supplemental
Information

WHY SIERRA?

• One of Aspen Institute’s Top 150 Community Colleges in the
  nation
• The Accrediting Commission recognized Sierra “for its exemplary practice of providing personnel with opportunities for
  continued professional development in order to meet its mission.” This includes providing students and employees with a robust set of
  programs, events, and conferences related to equity-mindedness and supporting the success of our students, etc.
• Public Employee’s
  Retirement System (PERS)
• 18 paid holidays (including extended time off during the winter break)
• 12 accrued paid vacation
  days per year (vacation accrual increases over time)
• Competitive benefits package
• Flexible work schedules may be
  available
• Currently during summers, some employee groups participate in 4×10 schedules
• Qualifying Employer for Public
  Service Loan Forgiveness (in most cases)

Sierra College is a Community College located near Sacramento, California where a heavy
emphasis is placed on academic excellence and student success. Since its founding in 1936, Sierra College has focused on quality instruction
and meeting the evolving needs of the students and communities that it serves. The Sierra Community College District covers more than 3,200
square miles and serves the Northern California foothill counties of Placer and Nevada, as well as parts of El Dorado and Sacramento. We
serve over 17,000 students throughout the region in both on-ground and online courses, including students at our main Rocklin Campus as well
as at two centers located in Grass Valley and Tahoe/Truckee. Our District prides itself on academic excellence.

Sierra College has a
strong commitment to the achievement of equity and inclusion among its faculty, staff, and students and values the rich, diverse backgrounds
that make up the campus community. A strong candidate for this position must demonstrate a profound understanding of and experience with
successfully supporting individuals with varying backgrounds. This includes persons with disabilities, various gender identities and sexual
orientations, as well as individuals from historically underrepresented communities and other groups. Our District is committed to providing
strategies for success and proactive student-centered practices and policies focused on eliminating equity gaps to ensure the District
provides an inclusive educational and employment environment focused on strategies for success and equitable outcomes for all.

As an
institution, Sierra College is committed to eliminating the equity gap in all student populations with dynamic, learner-centered practices
and policies that fully engage the college community. The ideal candidate will share the College’s commitment to helping its racially and
socioeconomically diverse students succeed in their degree and career objectives. Currently, Sierra College enrolls 17,800 students per
term, where approximately: 23% of Sierra College’s students are Latin(o)(a)(x)(e), 3% are African-American/Black, 2% are Filipino, 6% are
Asian, 1% are American Indian/Alaskan Native, 8% are Multiethnic and 55% are White.

The successful candidate will join a College
dedicated to the use of culturally responsive strategies and methods that meet the varying needs of our students, faculty, staff, and
surrounding community. Sierra College demonstrates its commitment to equity by supporting ongoing professional development for students,
faculty, and staff. These opportunities include trainings and workshops on equity and inclusion, active Academic Senate standing committees
concerned with student success and equity, a Presidential Equity Advisory Committee (PEAC), culturally responsive student engagement
centers, support for our undocumented and AB540 students, campus-wide equity summits, a robust set of programs, events, and conferences
related to equity-mindedness and supporting the success of our diverse students.

Need Help With Your Online
Account?

• Use the online https://apptrkr.com/get_redirect.php?id=7000445&targetURL=.

  Examples Of Functions and Tasks

  REPRESENTATIVE DUTIES
  The following duties are typical for this classification. Incumbents may not perform
  all of the listed duties and/or may be required to perform additional or different duties from those set forth below to address business
  needs and changing business practices.

  
  
  

  1. Serves as the liaison to end users, Information Technology Services (ITS), and
  software manufacturers by identifying, resolving, and communicating information systems issues and technical projects; provides direction
  and support to end users by defining system rules and requirements and report specifications; documents end user requirements and works with
  ITS to ensure timely implementation or delivery of technical service requests and reports.

  
  

  2. Serves as the data steward and
  technical liaison for District software products, including, but not limited to, end user setup, security, and maintenance; ensures and
  maintains data integrity within the software systems used to support District goals and needs; researches, identifies, documents, and
  assists in resolving configuration and data integrity issues in the District’s Enterprise Resource Planning (ERP) system and other software
  programs; communicates issues to management and user communities; reviews data and searches for anomalies and potentially fraudulent or
  duplicate data; provides recommendations to resolve issues to a cross functional group of users; plans process adjustments to minimize or
  prevent recurrence of data issues and misuse of District resources.

  
  
  

  3. Leads implementation of new software products to enhance the
  student and staff experience and improve the flow of business practices.

  
  

  4. Retrieves and analyzes data stored in the ERP and other
  systems and produces reports using database query languages, spreadsheets, data visualization tools, and other reporting tools.

  
  
  

  5.
  Responsible for providing complex and independent analysis with the goal of process improvement for the technical and functional support of
  the information systems that support ongoing business processes and initiatives of the District.

  
  

  6. Provides process documentation
  and technical training to staff who use software systems, as needed.

  
  
  

  7. Monitors appropriate list-serves and communicates new,
  relevant information to appropriate staff.

  
  

  8. Coordinates and participates in software system testing and system-related data
  refreshes between software systems; evaluates and makes recommendations to implement new or unused system functionality; assists various
  departments in determining impacts of proposed upgrades or system changes.

  
  
  

  9. Researches and identifies administrative systems that
  expedite and improve the timing and quality of work products and information flow to support research and decisions; designs and applies
  technical decision support models; works with appropriate staff to identify needs, constraints, and work efficiencies.

  
  

  10. Supports
  stakeholder decision-making through analysis informed by data interpretation, data flows, methods, and processes.

  
  
  

  11. Perform
  related duties that support the overall objective of the position.

  Minimum Qualifications

  
  

  EDUCATION
  AND EXPERIENCE GUIDELINES
  Any combination of education and experience that demonstrates the required above knowledge and
  abilities is qualifying. Examples of ways to obtain the above knowledge and abilities could include, but are not limited to, the following:
  

  Education/Training

  
  
• Two years of college with major course work in computer science, engineering,
  management information systems, statistics, or any related field.
• Applicable industry certifications may substitute for some education.
  

  Experience

• Four years of increasingly responsible experience in supporting an Enterprise Resource Planning
  (ERP) system or comparable experience.

  QUALIFICATIONS
  The following generally describes the knowledge and
  ability required to enter the job and/or be learned within a short period of time in order to successfully perform the assigned duties.
  

  
  
  

  Knowledge of:

• Concepts, methodologies, analysis, and processes of technical systems that support the
  District.
• Testing and test planning techniques, including functional, unit, regression, compatibility, and usability testing.
  
• Software development techniques, procedures, tools, documentation requirements, and the Software Development Life Cycle (SDLC) for
  implementation of new software and enhancements.
• Data elements, submission timelines, and data integrity rules for regulatory
  reports required by California or the Department of Education, along with data collection methods used by the District to meet this need.
  
• Extract, Transform, and Load (ETL) concepts and processes.
• Sierra College and operations of the assigned
  division/department.
• Relational and/or Oracle database concepts, including logical and physical data layout and report writing
  tools.
• Principles and practices of business process analysis, technical writing, project management, administrative report
  preparation, and technical data analysis.
• Federal, state, and local laws, codes, and regulations regarding support of District
  technology systems, networks, and software, including, but not limited to, the Family Educational Rights and Privacy Act (FERPA) and the
  Americans with Disabilities Act (ADA).
• Moderate to complex mathematical concepts.
• Moderate to complex research methods and
  techniques.
• English usage, grammar, spelling, punctuation, and vocabulary, including proofreading and formatting techniques.
  

  Ability to:

• Perform technical and operational duties to support District information systems and software,
  including analysis, design, configuration, maintenance, troubleshooting, and operation.
• Facilitate conversations between
  stakeholders to understand data and systems requirements.
• Design and apply algorithms, statistics, simulations, and technical
  models to solve multi-variable problems.
• Write test plans for new development and regression testing for vendor releases and
  upgrades for large and small stakeholder groups.
• Evaluate data integrity using query tools, spreadsheets, and evaluative methods.
  
• Extract data from information systems using various report writing and query tools such as SQL.
• Create reports and data
  visualizations using tools such as Power BI to support decision-making.
• Follow established analytical techniques and data analysis
  processes.
• Apply, interpret, and draw conclusions using advanced technical and statistical concepts.
• Disseminate
  information through written reports and multimedia presentations to District staff, vendors, and stakeholders with diverse backgrounds and
  varying levels of technical knowledge and skills.
• Use sound judgment in recognizing scope of authority.
• Adapt to changing
  technologies and learn functionality of new equipment and systems.
• Plan and organize work to meet schedules and changing deadlines.
  
• Maintain a high level of attention to detail.
• Perform basic record keeping functions.
• Utilize office procedures,
  methods, and equipment, including computers, technology, and applicable software applications sufficiently to perform the duties of the
  classification.
• Maintain confidentiality of information.
• Perform arithmetic calculations of average to above-average
  difficulty.
• Follow oral and written directions.
• Communicate clearly and concisely, both orally and in writing.
• Provide onboarding support, general work training, guidance, supervision assistance, and direct activities of students or temporary
  employees.
• Establish and maintain effective working relationships with those contacted in the course of work.
• Coordinate
  with staff and others to minimize delays or interruptions to District activities.
• Work independently and collaboratively.
• Apply District policies and procedures.

  PHYSICAL DEMANDS AND WORKING ENVIRONMENT
  The conditions herein are
  representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable
  accommodations may be made to enable individuals with disabilities to perform the essential job functions.
  

  Environment: Work is performed primarily in a standard office setting.

  
  

  Physical:
  Primary functions require sufficient physical ability and mobility to work in an office setting; to stand or sit for prolonged periods of
  time; to occasionally walk, stoop, bend, kneel, crouch, reach, and twist; to lift, carry, push, and/or pull light to moderate amounts of
  weight; to operate office equipment requiring repetitive hand movement and fine coordination, including use of a computer keyboard; and to
  verbally communicate to exchange information.

  Vision: See in the normal visual range with or without correction;
  vision sufficient to read computer screens and printed documents; and to operate assigned equipment.

  
  

  Hearing: Hear
  in the normal audio range with or without correction

  Supplemental Information

  
  
  

  WHY SIERRA?
  

  • One of Aspen Institute’s Top 150 Community Colleges in the nation
  • The Accrediting Commission recognized Sierra “for
    its exemplary practice of providing personnel with opportunities for continued professional development in order to meet its mission.” This
    includes providing students and employees with a robust set of programs, events, and conferences related to equity-mindedness and supporting
    the success of our students, etc.
  • Public Employee’s Retirement System (PERS)
  • 18 paid holidays (including extended time off
    during the winter break)
  • 12 accrued paid vacation days per year (vacation accrual increases over time)
  • Competitive benefits
    package
  • Flexible work schedules may be available
  • Currently during summers, some employee groups participate in 4×10
    schedules
  • Qualifying Employer for Public Service Loan Forgiveness (in most cases)
  
  

  Sierra College is a Community College
  located near Sacramento, California where a heavy emphasis is placed on academic excellence and student success. Since its founding in 1936,
  Sierra College has focused on quality instruction and meeting the evolving needs of the students and communities that it serves. The Sierra
  Community College District covers more than 3,200 square miles and serves the Northern California foothill counties of Placer and Nevada, as
  well as parts of El Dorado and Sacramento. We serve over 17,000 students throughout the region in both on-ground and online courses,
  including students at our main Rocklin Campus as well as at two centers located in Grass Valley and Tahoe/Truckee. Our District prides
  itself on academic excellence.

  
  
  

  Sierra College has a strong commitment to the achievement of equity and inclusion among its faculty,
  staff, and students and values the rich, diverse backgrounds that make up the campus community. A strong candidate for this position must
  demonstrate a profound understanding of and experience with successfully supporting individuals with varying backgrounds. This includes
  persons with disabilities, various gender identities and sexual orientations, as well as individuals from historically underrepresented
  communities and other groups. Our District is committed to providing strategies for success and proactive student-centered practices and
  policies focused on eliminating equity gaps to ensure the District provides an inclusive educational and employment environment focused on
  strategies for success and equitable outcomes for all.

  As an institution, Sierra College is committed to eliminating the equity gap
  in all student populations with dynamic, learner-centered practices and policies that fully engage the college community. The ideal
  candidate will share the College’s commitment to helping its racially and socioeconomically diverse students succeed in their degree and
  career objectives. Currently, Sierra College enrolls 17,800 students per term, where approximately: 23% of Sierra College’s students are
  Latin(o)(a)(x)(e), 3% are African-American/Black, 2% are Filipino, 6% are Asian, 1% are American Indian/Alaskan Native, 8% are Multiethnic
  and 55% are White.

  
  
  

  The successful candidate will join a College dedicated to the use of culturally responsive strategies and methods
  that meet the varying needs of our students, faculty, staff, and surrounding community. Sierra College demonstrates its commitment to equity
  by supporting ongoing professional development for students, faculty, and staff. These opportunities include trainings and workshops on
  equity and inclusion, active Academic Senate standing committees concerned with student success and equity, a Presidential Equity Advisory
  Committee (PEAC), culturally responsive student engagement centers, support for our undocumented and AB540 students, campus-wide equity
  summits, a robust set of programs, events, and conferences related to equity-mindedness and supporting the success of our diverse students.

  Need Help With Your Online Account?

  
  
  • Use the online Help Guide or contact the NEOED Applicants Support Line at 855-524-5627 if you need
    assistance with your online applicant account.
  • Applicant Support is available between 6 a.m. and 5 p.m. Pacific Time, Monday
    through Friday.
  
  
  

  If you have any questions about this position, please contact the Human Resources Department at hr@sierracollege.edu.

  He
  lpful Tip:
  Please note that as described above a strong candidate for this position must demonstrate a profound understanding of
  and experience with successfully supporting individuals with varying backgrounds; and therefore, hiring committees assess candidates for
  these knowledge, skills, and abilities.

  
  

  Applicants may want to consider incorporating culturally-inclusive/equity-minded strategies
  practiced and/or evidence of the responsiveness to and understanding of the racial, socioeconomic, and cultural diversity of community
  college student populations throughout their application materials (including application and documents uploaded, if any).

  Please
  see the https://apptrkr.com/get_redirect.php?id=7000445&targetURL=.

  
  
  

  Helpful Tip:
  Please note that as
  described above a strong candidate for this position must demonstrate a profound understanding o