Testing Center Director

* Job Number:
260573

Organization: Access
&
Opportunity

Job Location: Oklahoma-Norman-Norman
Campus

Schedule:

Work Schedule: Monday – Friday, 8:00 am – 5:00
pm

Work Type: Onsite

Salary Range: Targeted salary: $65,000 annually, based on
experience

Benefits Provided: Yes

Required Attachments: Resume, Cover Letter

Job Description

*

The Testing Center Director is responsible for providing
leadership in the planning, supervision, and oversight of the Testing and Assessment Center department and programs.

Responsibilities include:

• Provides the strategic vision for the testing center
  environment.
• Oversees the day-to-day operations of the Testing Center to ensure compliance of policies & procedures, and
  coordination resources, tools, and support services.
• Provides supervision to testing center team members and team
  expectations.
• Creates and documents policies, procedures, and data to ensure clarity, consistency, and accountability in the
  delivery of testing services and programs.
• Provides guidance, training, and coaching to enhance the skills and capabilities of the
  testing center team.
• Works with key stakeholders to develop, and implement new programs, initiatives, and strategies aligned with
  the University’s goals.
• Collaborates with the central budget coordinator to manage payroll & finances for the department, inclusive
  of vendor contracts, outside contracts, internal fee structure, work orders, and student accounts, etc.
• Oversees the creation of
  schedules for the testing center team and ensures faculty expectations and student testing needs are being met.
• Ensures all test
  administration is carried out in compliance with the university policies, testing regulations, guidelines, and standards.
• Maintains
  a high-level of accuracy and confidentiality in handling sensitive documents.
• Partners with professors, faculty, and staff on course
  content, exam modifications, date changes, and provides relevant information to key stakeholders.
• Creates reports for tracking team
  members work schedules, student enrollment, payroll, invoicing, and reporting revenue.
• Ensures top-level customer services and that
  all questions and inquiries are handled promptly and provide any additional follow-up as needed.
• Collaborate with the Marketing and
  Communications department for updates to the testing center website.
• Performs other duties as assigned

Job Requirements

*

Required Education and Experience: Master’s
degree in Business Administration, Education, Management, or related field, AND:

• 4 years experience working in
  higher education setting, academic support, testing services, student services department or related area.
• 2 years supervisory or
  leadership experience in overseeing staff.
• Work experience with computer systems and applications on a computer.

Skills:

• Strong knowledge of admissions, student services, or testing services
• Strong organizational
  and time management skills.
• Excellent communication and interpersonal skills.
• Ability to train staff and foster a
  collaborative work environment.
• Proficient with MS Office (Word, Excel, PowerPoint, Access, Outlook) and HRIS
  systems.
• Ability to read and interpret complex written records such as regulations and instructional materials to varied
  audiences.
• Ability to work with and learn computer applications and testing protocols.
• Ability to maintain the
  confidentiality of privileged and sensitive information with strong attention to detail.
• Ability to maintain a professional, calm,
  and service-oriented demeanor during high-stress situations.

Certifications:

• National College
  Testing Association (NCTA) preferred.

Working Conditions:

• Prolonged periods of sitting at a desk
  and working on a computer while sitting at a desk or table or while intermittently sitting, standing, or stooping.
• Must be adaptable
  to performing under moderate levels of stress, imposed by frequent deadlines, increased workloads, and public or student contact.

Supervision:

• Team Leader

Special Instructions: If you are selected as a final
candidate for this position, you will be subject to The University of Oklahoma Norman Campus Tuberculosis Testing policy. To view the
policy, visit https://hr.ou.edu/Policies-Handbooks/TB-Testing.

Why You Belong at the University of Oklahoma: The University of Oklahoma values our community’s unique talents,
perspectives, and experiences. At OU, we aspire to harness our innovation, creativity, and collaboration for the advancement of people
everywhere. You Belong Here!

Equal Employment Opportunity Statement: The University, in compliance with all
applicable federal and state laws and regulations, does not discriminate on the basis of race, color, national origin, sex, sexual
orientation, marital status, genetic information, gender identity/expression (consistent with applicable law), age (40 or older), religion,
disability, political beliefs, or status as a veteran in any of its policies, practices, or procedures. This includes but is not limited to
admissions, employment, housing, financial aid, and educational services.

Hiring contingent upon a Background
Check?: Yes

Special Indications: None

Job Posting: Mar 25, 2026

Tagged as: Employment