Specialist I Proctor, Testing Services (Redwood Campus) (Part Time)

Salary: $15.00 Hourly

Location: Taylorsville Campus, UT

Job Type: Part-Time Staff

Job Number: 202500612

Division: Academic Affairs

Department: Testing Services

Closing Date: Continuous

FLSA
Non-Exempt

Applicants must be authorized to work in the United States.

All employees are expected to maintain a permanent residence within the State of Utah as a condition of employment. New employees must provide a valid Utah residential address within 30 days of their start date.

Job Summary

Under limited supervision, the Test Proctor’s responsibilities include welcoming and checking in test candidates, verifying ID, and administering a variety of exams. The proctor also monitors candidates during testing. The proctor works and interacts effectively with students, instructors, college staff, and examinees for different vendors to create to create a secure, efficient and courteous testing environment.

Essential Duties & Responsibilities & Knowledge Skills & Abilities

• Models excellent customer service in dealing with all Testing Services visitors.
• Greet testers and verify ID’s for testing.
• Check testers in for exam appointment.
• Provide exam instructions and ensure unauthorized items are not taken into testing area(s).
• Assign seating area and seat testers.
• Launch computer and/or paper formatted exams.
• Check testers out after exam completion.
• Proctor exams via video surveillance and walk through of exam areas.
• Ensure integrity of exam material and act quickly during exam misconduct.
• Monitor for academic misconduct and report any academic misconduct or exam discrepancy immediately to faculty and supervisor.
• Ensure testers submit all items used during exam(s) and ensure nothing is take out of the testing center facility.
• Handle and maintain confidentiality of highly sensitive information.
• Organize and file exam materials both in paper and electronic formats accurately.
• Look up student information in College Information System(s).
• Enforce and uphold polices and procedures firmly and courteously.
• Ability to work in fast and stressful environment(s).
• Provide accurate and consistent information and instruction in a concise, clear, and professional manner.
• Must be able to multi-task and resolve issues as they arise.
• Assist departmental personnel with other duties as needed.
• Maintain cleanliness of check-in, work station(s), and testing areas that require use of cleaning materials.
• Operate office equipment.
• Exercise judgment and discretion.
• Answer phones.
• Physical demands require to sit, stand, walk and regularly stoop, kneel, bend or crouch.
• Ability to communicate effectively with a broad range of people with a variety of abilities and backgrounds, to maintain good working relationships across the College.
• Ability to work with all groups from a variety of academic, socioeconomic, cultural, and ethnic backgrounds, and with community college students, faculty, and staff, including those with disabilities.
• Other duties as assigned.

Minimum qualifications

• High School diploma or GED equivalent
• Must be able to work designated scheduled hours

Preferred Qualifications

• Some college
• 1-year office, reception, or customer service experience
• Experience working with confidential information
• Working at a previous testing center a plus
• Bilingual -Spanish (ability to speak and communicate in fluent Spanish)

SLCC Information

Salt Lake Community College is Utah’s largest open-access college in the state. We proudly educate 45,000+ students pursuing degrees in 100+ programs across 8 areas of study, and Utah’s fastest growing industries and four-year baccalaureate programs consistently welcome SLCC graduates. Every SLCC employee has a hand in transforming students’ lives to strengthen its surrounding communities. SLCC employees work at 8 locations across the valley and capital city of Salt Lake with easy access to the beautiful Wasatch Mountains, world-class outdoor recreation, sporting events, museums, history, and arts and entertainment.

Salt Lake Community College seeks and values contributions from each community member and welcomes new perspectives. A respectful work environment is its top priority; academic excellence and lasting transformation occurs when we can collaborate freely. As an emerging Hispanic Serving Institution, SLCC leads the state with the highest enrollment of students from the Latinx/a/o community. SLCC is committed to serving students and being a model for inclusive and transformative education.

Salt Lake Community College (SLCC) is fully committed to policies of equal employment and nondiscrimination. The College does not discriminate on the basis of race, color, national origin, age, sex, sexual orientation, gender identity, genetic information, disability, religion, protected veteran status, expression of political or personal beliefs outside of the workplace, or any other status protected under applicable federal, state, or local law.

SLCC is a participating employer with Utah Retirement Systems (“URS”). In addition to URS, SLCC offers several other retirement account options.

This position is subject to a successful completion of a criminal background check.

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