Public Services Coordinator

Public Services Coordinator

FLSA Classification
NE

Reports
to
Public Services Librarian – Allen Library

Salary Range
H1

Weeks Per Year
52

Work
Week
40 hours

Position Summary
Assumes responsibility for delivering a collaborative and high-impact
customer-oriented service experience to patrons of the Allen Library (a music and dance library), assisting with reserves and stacks as well
as for providing oversight to the daily operations of the circulation desk. Performs all duties in full support of the University’s mission,
understanding that the positive and effective execution of these duties are instrumental to the education of the University’s
students.

Hiring Range
Budgeted hourly rate is $18.60 to $20.85, depending upon experience

Key
Responsibilities

• Provides quality customer service to Allen Library patrons, assisting with a variety of routine library
  inquiries and/or issues regarding music and dance materials. Instructs patrons in use of the online catalog.
• Schedules, trains,
  supervises, and provides daily support to student employees working at the circulation desk.
• Assists in the management of
  circulation desk activities including implementing and communicating library use policies to all patrons as well as resolving loan problems.
  Monitors overdue and lost library materials, including fines, fees, and lost item replacements.
• Oversees Allen Library
  audio-visual, electronic, photocopier, and print equipment circulation, use, maintenance, and reservations. Resolves equipment and room
  issues, in collaboration with Information Technology Services, The Hartt School, and university calendar managers.
• Maintains Allen
  Library public spaces and stacks, including shelving and inventories. Supervises students shelving. Assists with receiving, storage, and
  assessment of in-kind gifts in compliance with established University guidelines.
• Prepares and processes print and audio/video
  library course reserves. Establishes, cultivates, and maintains effective working relationships with faculty to effectively support reserve
  processes and procedures. Participates in the development of interactive library systems, including testing, problem identification and
  reporting, and recommendations related to circulation and course reserves (especially as pertains to music needs).
• Assists in Allen
  Library outreach activities including, but not limited to, displays, social media, events, and book sales, and serves as an active member on
  the Libraries’ outreach committee.
• Collects and maintains relevant statistics including monthly and annual circulation figures,
  fines paid, and monies collected. Provides statistical information to appropriate parties including the Head of Allen Library and the Public
  Services Librarian for use in ad hoc and/or annual reports.
• Participates in University, local, and regional professional
  development seminars and trainings. Participates in and/or supports departmental projects as necessary and/or appropriate.
• Performs
  other duties as assigned.

Posting Number
PS1181P

Working Conditions
Normal Office Situation, May work
evenings and/or weekends

Education
Associates degree or Two-year University equivalent required in music, or comparable
combination of education, training, or experience.

Physical Effort
Typically sitting at a desk or table.Intermittently
sitting, standing, stooping.Moderate lifting or carrying 26-50 lbs.

Special Skills
The ability to work effectively with
diverse groups.Demonstrated knowledge of music and/or experience handling music-related material.

Desired Start
Date

Position End Date (if temporary)

Close Date
1/17/2027

Open Until
Filled
Yes

Special Instructions Summary

For full application instructions and position description, visit: https://hartford.peopleadmin.com/postings/7671

jeid-85934cee583d8048ad599836b63983ca

Tagged as: Employment