Fiscal Technician – Student Billing

Job Number: 02484

Reference Number
AF 2026-10

Nestled in the scenic foothills of western Pennsylvania, Indiana University of Pennsylvania (IUP) offers more than a place to work-it offers a vibrant campus community where innovation, collaboration, and natural beauty come together. Our picturesque campus features tree-lined walkways, historic architecture, and welcoming green spaces that create an inspiring environment for learning, working, and connecting.

At IUP, employees are part of a supportive and engaged community dedicated to student success, academic excellence, and meaningful impact. Located in the charming college town of Indiana, Pennsylvania-just over an hour from Pittsburgh-our campus combines small-town warmth with access to the cultural, professional, and recreational opportunities of a major metropolitan area.

Whether enjoying a walk across the Oak Grove, collaborating with colleagues in dynamic academic spaces, or engaging in the many cultural and community events hosted throughout the year, IUP offers an exceptional place to build a career and make a difference.

Position Summary & Description

THIS POSITION IS POSTED IN ACCORDANCE WITH THE
AFSCME COLLECTIVE BARGAINING UNIT

SUMMARY:

The Fiscal Technician provides frontline customer service to students and families who call, email, or visit the Office of Student Billing. This employee will process and monitor different programs that involve payment, waivers, etc. to student accounts and will maintain general accounts receivables for the university.

Review the PA Specifications for this Job Title.

The above duties are normal for this position. The omission of specific statements of duties does not exclude them from the classification if the work is similar, related, or a logical assignment for this classification. Other duties may be required and assigned.

WORK SCHEDULE:

Monday through Friday 8:00 AM to 4:30 PM

ESSENTIAL DUTIES:
* Monitor the student-billing@iup.edu email account.
* Assist students and families at the counter.
* Assist students and families that call the office.
* Post payments to student accounts – payments made via check, cash, credit card, etc.
* Separate incoming mail and route to appropriate office staff.
* Maintain the daily deposit of monies received in the office.
* Monitor and maintain collections.
* Maintain alternative loans and reconciliation.
* Direct loan reconciliation.
* Process waivers – tuition, wellness, PASSHE, dual enrollment, etc.
* Process withdrawals and drop-deletes.
* Process military awards – Chapter 31, 33, Army Ignited, EAP, MFEP, etc.
* Process OVR awards.
* Process refunds for student accounts.
* Process financial aid disbursement to student accounts.
* Process daily reclassification and reconciliation.
* Process external scholarships.
* Process the daily ACH file download.
* Collaborate with AP area for stop payments of refund checks.
* Maintain general accounts receivable duties.
* Process PASSHE course sharing programs.
* Maintain Office of Student Billing website.
* Supervise student workers.
* Other duties as assigned.

Position Qualifications

MINIMUM EDUCATION AND TRAINING:

• One year as a Fiscal Assistant.

or

• Three years of work involving the maintenance of fiscal or financial records, including one year of responsible work which involves the application of accounting or fiscal principles and practices.

and

• Graduation from high school.

or

• One year of experience in maintaining and reviewing fiscal records and an Associate degree in accounting or business administration.

or

• Any equivalent combination of experience and training.

REQUIRED SKILLS AND KNOWLEDGE:

• Candidates must communicate effectively and perform well in the interview(s).
• Candidates must have communication skills and cross-cultural abilities to maximize their effectiveness with diverse groups of students, colleagues, and community members.

The salary for this position is determined by the AFSCME Collective Bargaining Agreement.

Special Instructions to Applicants

This position notifies:

1. Any internal regular Fiscal Assistant of an opportunity to submit a bid for promotion to a Fiscal Technician position; or

2. Any part-time, regular Fiscal Technician employee of an opportunity to submit a bid for full-time status; or

3. If no seniority bids are received, the position will consider external candidates that have applied.

IUP is an equal opportunity employer and is committed to fostering an inclusive and welcoming workplace. We do not discriminate in employment on the basis of race, color, religion, sex, national origin, age, disability, veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by applicable law.

In accordance with the Americans with Disabilities Act, applicants and employees with disabilities may request reasonable accommodations to participate in the application or interview process or to perform the essential functions of a position.

Employment decisions are made based on qualifications, merit, and business needs, consistent with the principles of Equal Employment Opportunity.

Applicants who require an accommodation during the recruitment process are encouraged to contact human-resources@iup.edu.

All offers of employment are contingent upon verification of earned degrees through the receipt of official transcripts, confirmation of work eligibility, and satisfactory completion of background checks.

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