Assistant Bursar-System Operations

Requisition Number: 71059

Location: Boulder, Colorado

City:
Boulder

State: Colorado

Employment Type: University Staff

Schedule: Full-Time

Posting Close Date: 13-Apr-2026

Date Posted:
03-Apr-2026

Job Summary

The Enrollment Management division at CU Boulder welcomes
applications for the Assistant Bursar – System Operations! The Bursar’s Office is part of the Student Financial
Services unit within the Enrollment Management division, where we provide the essential tools for students to be successful at CU. The
Bursar’s Office provides support to students and families in navigating financial experiences while students are accomplishing their
academic journey. We support university operations by strategically managing key financial resources.

This position provides
operational leadership of the System Production area and directly supervises 3 full-time professional staff. Reporting to the Associate
Bursar, this role manages the day-to-day configuration, maintenance, and support of the CU-SIS Student Financial (SF) module and related
systems to ensure accurate billing, refunds, and compliance with Board of Regents and university policy.

The Assistant Director
oversees tuition and fee programming, production processing, and quality assurance activities, and coordinates testing, documentation, and
implementation of system enhancements and upgrades. This role serves as the primary operational lead and ensures system processes operate
reliably and efficiently.

This position translates business and policy requirements into system configurations, reporting solutions,
operational procedures, and working with the Associate Bursar System Operations in developing and overseeing reporting and data extraction
using tools such as Microsoft Access, Cognos, PS Query, and SQL for Student Financial users. The Assistant Bursar exercises judgment in
daily system operations, resolves operational issues, and implements process improvements, while escalating strategic and high-risk matters
to the Associate Bursar.

CU is an Equal Opportunity Employer and complies with all applicable federal, state, and local laws
governing nondiscrimination in employment. We are committed to creating a workplace where all individuals are treated with respect and
dignity, and we encourage individuals from all backgrounds to apply, including protected veterans and individuals with
disabilities.

Who We Are

The mission of the Bursar’s Office at the University of Colorado Boulder is to
efficiently enable and assist students and departments in meeting their financial obligations, with a focus on financial integrity and
accountability. The Bursar’s Office is responsible for the management of key university financial resources and records and acts as a
central collection point for university receipts.

What Your Key Responsibilities Will Be

Oversight of
daily operations in System Operations

• Reports directly to the Associate Bursar and manages the day-to-day operations of the
  System Operations area and CU-SIS Student Financial module.
• Supervises operational staff and manages daily production processing
  across BLD3, Main, and CEPS campuses and programs to ensure accurate and timely student financial processing.
• Implements tuition,
  fee, waiver, and refund programming in accordance with Board of Regents approvals, university policy, and operational
  requirements.
• Identifies, investigates, and resolves system and tuition calculation errors, including determining impact and
  implementing corrective actions.
• Executes system configuration, testing, and implementation of system upgrades, bug fixes, and
  enhancements, ensuring testing plans and documentation are completed.
• Performs and oversees tuition and fee quality assurance
  activities to ensure system accuracy and proper billing and refunding.
• Provides operational troubleshooting and system support for
  CU-SIS and related student financial systems.
• Supports and maintains the collections module, including programming, account
  extraction, and operational support for collections processing.
• Administers student financial reporting and data extraction,
  including development and maintenance of reports, dashboards, and queries to support operational and management needs.
• Administers
  and supports system communication tools, including 3Cs (Checklists, Communication, Comments) configuration and processes related to student
  financial operations.
• Represents the department in operational meetings, user groups, and working groups, including Data Warehouse
  and IRM prioritization meetings.
• Implements system and process improvements to enhance operational efficiency, system functionality,
  and reporting capabilities.
• Maintains operational controls, tracks system and reporting metrics, and ensures proper documentation of
  business processes for continuity.
• Escalates strategic, policy, and high-risk system issues to the Associate Bursar and supports
  implementation of critical initiatives and operational improvements.

Supervision

• Supervises 3 full-time
  professional staff.
• Completes detailed performance plans for all employees by campus and department deadlines.
• Schedules and
  conducts coaching and progress review meetings during the performance management cycle.
• Conducts performance evaluation meetings by
  campus and department deadlines.
• Provides training and professional growth opportunities for employees.
• Supervises in a fair
  and objective manner.
• Demonstrates support and pride for staff accomplishments.
• Works closely with Associate Bursar SFS to
  develop the department succession plan and provides necessary tools and knowledge to ensure staff can work effectively and
  efficiently.
• Efficiently plans and develops long-term goals and objectives by analyzing and interpreting statistics and trends and
  formulating and implementing changes in policies and procedures while evaluating and developing approaches to customer service
  needs.

Reporting/Data Extracting

• Oversees monthly and ad hoc reporting and data extraction for the Bursar’s
  Office and campus partners, including maintenance of existing reports and development of new reports.
• Participates in the Data
  Warehouse and Reporting User Group and represents the office in IRM prioritization meetings with UIS.
• Develops and supports
  management reporting tools, dashboards, complex queries, equations used in tuition and fee calculations, and BI Publisher processes for
  third-party sponsorship billing.
• Uses Microsoft Access, Cognos, PS Query, and SQL.

Special Project

• The
  position is also responsible for the implementation of special projects as required by the Bursar’s Office, and/or the
  university.

What You Should Know

• Hybrid work environment with in-office and remote.

What We Can Offer

• The annual salary range is $78,000 – $84,000.

Benefits
At the University of Colorado Boulder, we are committed to
supporting the holistic health and well-being of our employees. Our comprehensive benefits package includes medical, dental, and retirement plans; generous paid time off;
tuition assistance for you and your dependents; and an ECO Pass for local transit. As one of Boulder County’s largest employers, CU Boulder
offers an inspiring academic community and access to world-class outdoor recreation. Explore additional perks and programs through the CU Advantage program.

Be
Statements

Be dynamic. Be visionary. Be Boulder.

What We Require

• Bachelor’s degree from
  an accredited institution; a combination of education and experience in Information Systems and/or Business Analyst can substitute for
  Bachelor’s degree on a year-to-year basis. Technology/technical oriented.
• 2 years of experience in integration between technical
  and business systems as well as experience developing reports/queries and/or have knowledge of a relational database.
• Experience in
  Higher Education setting with integrated student systems such as Banner or Campus Solutions.

What You Will Need

• Demonstrated professional experience preparing and presenting information effectively, clearly, and concisely.
• Excellent
  computer skills, including experience with Microsoft Suite.
• Demonstrated ability to work independently and as part of a team.
• Excellent customer service skills. Superior analytical and problem-solving abilities.
• Excellent interpersonal skills.
• Highly self-motivated and directed. Ability to establish and maintain effective team relationships.
• Excellent
  communication skills, must be able to communicate effectively to all levels in the organization. Ability to proactively develop short-term
  and long-term plans for the organization.

What We Would Like You to Have

• Bachelor’s degree in Accounting
  Information Systems or Management Information Systems or related fields.
• Experience with People Tools 8.5+ and Campus Solutions –
  Student Financial module.
• Experience in query tools such as MS Access and PS query.
• Demonstrated success in training and
  leading a professional operations team.
• 1 to 2 years of supervisory experience.
• Experience in Finance and
  Accounting.

Special Instructions

To apply, please submit the following materials:

1. A current resume.

2. A cover letter that specifically tells us how your background and experience align with the
requirements, qualifications, and responsibilities of the position.

We may request references at a later time.

Please apply by April 13, 2026, for consideration.

Note: Application materials will not be accepted via
email. For consideration, please apply through CU Boulder Jobs.

In compliance with the
Colorado Job Application Fairness Act, in any materials you submit, you may redact or remove age-identifying information such as age, date
of birth, or dates of school attendance or graduation. You will not be penalized for redacting or removing this information.

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