Associate Bursar – 206280 (786)

Job Description

Job Summary

The Office of Tax and Revenue is accepting applications for an Associate Bursar.

This position involves managing staff and overseeing the operational calendar of the Bursar’s office. Responsibilities include counseling students and parents on billing, reconciling accounts, preparing fiscal year-end reports, collecting receivables, managing payment systems, and supervising Assistant Bursar positions. The role also involves handling cash receipts, directing registration fee processes, ensuring compliance with delinquent accounts procedures, and supporting ERP system and collection software changes. Additionally, the position serves as a backup for the Bursar.

Knowledge, Skills, and Abilities

Knowledge of generally accepted banking, personnel, billing, and collections procedures, and contract law
Knowledge of PCI compliance
Knowledge of accounting principles
Knowledge of proper reconciliation procedures and applicable federal and state laws
Knowledge of personal computers, including Microsoft Office, with an emphasis on Excel
Knowledge of report writer tools for ad hoc reporting and query design, specifically Argos
Ability to communicate effectively
Ability to work in complex Enterprise Resource Planning systems
Ability to provide excellent customer service internally and externally
Ability to exercise good judgment in evaluating situations and making decisions
Ability to establish and maintain an effective working relationship with students and employees

Required Qualifications

• Bachelor’s degree or higher in accounting or a business related field.
• Three (3) years of experience in accounts receivable or general ledger accounting.
• Two (2) years of supervisory experience

An equivalent combination of education and relevant experience may be considered.

Preferred Qualifications

• Master’s degree in business or accounting
• Higher education experience
• Knowledge of Banner Student, Banner Finance, TouchNet, and Oracle

Compensation and Benefits

• Job Family – Financial Management 2
• Salary – MR 9 (Salary Schedules)
• For information on employee benefits, please visit www.etsu.edu/human-resources/benefits/.

Application Instructions

• Exempt positions are only required to be posted for a minimum of fourteen (14) calendar days. The closing date for this posting is subject to change without notice to applicants.
• Employment is contingent on a satisfactory background check.

Documents required to apply:

• Cover Letter, r
  

  esume

• Letters of Recommendation (Upon Request)

ETSU is an Equal Opportunity Employer

University Overview

East Tennessee State University (ETSU) is an institution with over 14,000 diverse students, highly ranked graduate and undergraduate programs. Located in the Southern Appalachian Mountains of Northeast Tennessee, ETSU serves as a hub for community, discovery, and service. Aligned with the institution’s mission, we value efforts to engage in teaching, scholarship, creative activities, and service that involve community partners and address significant societal needs in our region and beyond. Recognized in 2024 as a Great College to Work For, recent strategic initiatives prioritize the institution’s focus on community engagement.

Disclaimer: The Job Summary is intended to describe the general nature and level of work individuals perform in this classification. It is not intended to be a complete list of all responsibilities, duties, and skills required. Management reserves the right to revise the job or require different tasks to be performed as assigned to reflect changes in the position. Employees must be able to perform the position’s essential functions satisfactorily with or without reasonable accommodations.

Job Info

• Job Identification 786
• Job Category Financial
• Posting Date 03/23/2026, 10:08 AM
• Degree Level Bachelor’s Degree
• Job Schedule Full time
• Locations 1276 Gilbreath Dr, Johnson City, TN, 37614, US

Tagged as: Employment