Program Operations Coordinator, Penn Wharton Budget Model

University Overview

The
University of Pennsylvania, the largest private employer in Philadelphia, is a world-renowned leader in education, research, and innovation.
This historic, Ivy League school consistently ranks among the top 10 universities in the annual U.S. News & World Report survey. Penn has 12
highly-regarded schools that provide opportunities for undergraduate, graduate and continuing education, all influenced by Penn’s
distinctive interdisciplinary approach to scholarship and learning. As an employer Penn has been ranked nationally on many occasions with
the most recent award from Forbes who named Penn one of America’s Best Large Employers in 2023.

Penn offers a unique working
environment within the city of Philadelphia. The University is situated on a beautiful urban campus, with easy access to a range of
educational, cultural, and recreational activities. With its historical significance and landmarks, lively cultural offerings, and wide
variety of atmospheres, Philadelphia is the perfect place to call home for work and play.

The University offers a competitive
benefits package that includes excellent healthcare and tuition benefits for employees and their families, generous retirement benefits, a
wide variety of professional development opportunities, supportive work and family benefits, a wealth of health and wellness programs and
resources, and much more.

Posted Job Title
Program Operations Coordinator, Penn Wharton Budget
Model

Job Profile Title
Coordinator B

Job Description Summary
Wharton School
Overview
Founded in 1881 as the world’s first collegiate business school, the Wharton School of the University of Pennsylvania is shaping
the future of business by incubating ideas, driving insights, and creating leaders who change the world. With campuses in both Philadelphia
and San Francisco, Wharton has over 850 staff, a faculty population of more than 235 renowned professors, and 5,000 undergraduate, MBA,
executive MBA, and doctoral students. Each year 13,000 professionals from around the world advance their careers through Wharton Executive
Education’s individual, company-customized, and online programs. More than 104,000 Wharton alumni form a powerful global network of leaders
who transform business every day. Wharton is home to a dynamic community of staff, bringing a wide range of skills, experiences, and
perspectives. To learn more, visit www.wharton.upenn.edu.

Job
Description

The Penn Wharton Budget Model (PWBM) is a non-partisan, research-based initiative that provides accurate and
transparent economic analysis of public policy. PWBM works directly with federal policymakers to provide analysis but does not make policy
recommendations. PWBM’s work is widely cited and has been influential in many key recent policy discussions, including tax reform, health
care and entitlement reforms, immigration, education, and the federal budget.

The Program Operations Coordinator provides critical
support for the Penn Wharton Budget Model (PWBM). This role manages a broad range of operational, administrative, and programmatic functions
supporting a team of approximately 30 researchers and engineering staff. The incumbent oversees key processes related to HR coordination,
immigration support, program administration, and office operations while ensuring efficient day-to-day operations. The position requires
strong initiative, ownership of processes, and the ability to proactively identify issues, drive work forward, and escalate matters when
necessary to ensure timely resolution and effective program support.

Key Responsibilities

• Manage staff recruitment and
  onboarding processes, including coordinating candidate screening, interviews, reference checks, onboarding activities, and administration of
  student worker hiring and payroll while maintaining strict confidentiality of personnel records.
• Serve as a central operational
  point of contact for PWBM staff and leadership, providing coordination for policy questions, reimbursements, travel preparation, calendar
  management, and meeting logistics, and ensuring timely follow-through on administrative needs.
• Own and coordinate visa and
  immigration processes for foreign national staff, managing documentation and timelines, monitoring progress, identifying potential risks or
  delays, and escalating issues to International Student and Scholar Services (ISSS) or other partners as needed.
• Plan and coordinate
  PWBM events and outreach activities, including seminars, conferences, and panel discussions, independently managing logistics and timelines
  to ensure successful execution.
• Administer the Penn Wharton Public Policy Certificate Program, including supporting cohort
  preparation, coordinating program logistics and participants, managing course materials and learning platforms, and resolving or escalating
  operational issues when needed.
• Oversee day-to-day office operations, including managing supply and equipment purchases,
  coordinating facilities maintenance, and ensuring a well-functioning office environment.
• Maintain organized operational
  documentation and track program and event analytics, proactively updating processes, identifying improvements, and providing data to
  leadership to support planning and reporting.

Qualifications

• Bachelor’s degree and at least 3 years or experience, or
  an equivalent combination of education and experience required.
• Strong organizational skills and attention to detail with the
  ability to manage multiple processes simultaneously.
• Demonstrated ability to take initiative, exercise sound judgment, and work
  independently with minimal supervision.
• Ability to identify issues, problem-solve, and escalate matters
  appropriately.
• Strong interpersonal and communication skills with the ability to collaborate across teams.
• Comfort working
  in fast-paced environments with evolving priorities.
• Interest in public policy required; experience in a public policy, academic, or
  research environment preferred.

This position is contingent upon restricted funding with a 2-year term.

Job Location –
City, State
Philadelphia, Pennsylvania

Department / School
Wharton School

Pay
Range
$55,000.00 – $65,000.00 Annual Rate
Salary offers are made based on the candidate’s qualifications, experience, skills,
and education as they directly relate to the requirements of the position, and in alignment with salary ranges based on external market data
for the job’s level. Internal organization and peer data at Penn are also considered.

Equal Opportunity Statement

The University of Pennsylvania is an equal opportunity employer. Candidates are considered for employment without regard to
race, color, sex, sexual orientation, religion, creed, national origin (including shared ancestry or ethnic characteristics), citizenship
status, age, disability, veteran status or any class protected under applicable federal, state or local law.

Special
Requirements
Background checks may be required after a conditional job offer is made. Consideration of the background check will
be tailored to the requirements of the job.

University Benefits

• Health, Life, and Flexible Spending
  Accounts: Penn offers comprehensive medical, prescription, behavioral health, dental, vision, and life insurance benefits to protect you
  and your family’s health and welfare. You can also use flexible spending accounts to pay for eligible health care and dependent care
  expenses with pre-tax dollars.
• Tuition: Take advantage of Penn’s exceptional tuition benefits. You, your spouse, and your
  dependent children can get tuition assistance here at Penn. Your dependent children are also eligible for tuition assistance at other
  institutions.
• Retirement: Penn offers generous retirement plans to help you save for your future. Penn’s Basic, Matching, and
  Supplemental retirement plans allow you to save for retirement on a pre-tax or Roth basis. Choose from a wide variety of investment options
  through TIAA and Vanguard.
• Time Away from Work: Penn provides you with a substantial amount of time away from work during the
  course of the year. This allows you to relax, take vacations, attend to personal affairs, recover from illness or injury, spend time with
  family-whatever your personal needs may be.
• Long-Term Care Insurance: In partnership with Genworth Financial, Penn offers
  faculty and staff (and your eligible family members) long-term care insurance to help you cover some of the costs of long-term care services
  received at home, in the community or in a nursing facility. If you apply when you’re newly hired, you won’t have to provide proof of good
  health or be subject to underwriting requirements. Eligible family members must always provide proof of good health and are subject to
  underwriting.
• Wellness and Work-life Resources: Penn is committed to supporting our faculty and staff as they balance the
  competing demands of work and personal life. That’s why we offer a wide variety of programs and resources to help you care for your health,
  your family, and your work-life balance.
• Professional and Personal Development: Penn provides an array of resources to help
  you advance yourself personally and professionally.
• University Resources: As a member of the Penn community, you have access
  to a wide range of University resources as well as cultural and recreational activities. Take advantage of the University’s libraries and
  athletic facilities, or visit our arboretum and art galleries. There’s always something going on at Penn, whether it’s a new exhibit at the
  Penn Museum, the latest music or theater presentation at the Annenberg Center, or the Penn Relays at Franklin Field to name just a few
  examples. As a member of the Penn community, you’re right in the middle of the excitement-and you and your family can enjoy many of these
  activities for free.
• Discounts and Special Services: From arts and entertainment to transportation and mortgages, you’ll find
  great deals for University faculty and staff. Not only do Penn arts and cultural centers and museums offer free and discounted admission and
  memberships to faculty and staff. You can also enjoy substantial savings on other goods and services such as new cars from Ford and General
  Motors, cellular phone service plans, movie tickets, and admission to theme parks.
• Flexible Work Hours: Flexible work options
  offer creative approaches for completing work while promoting balance between work and personal commitments. These approaches involve use of
  non-traditional work hours, locations, and/or job structures.
• Penn Home Ownership Services: Penn offers a forgivable loan for
  eligible employees interested in buying a home or currently residing in West Philadelphia, which can be used for closing costs or home
  improvements.
• Adoption Assistance: Penn will reimburse eligible employees on qualified expenses in connection with the legal
  adoption of an eligible child, such as travel or court fees, for up to two adoptions in your household.

To learn more, please
visit: https://www.hr.upenn.edu/PennHR/benefits-pay

Equal Employment Opportunity Statement

The
University of Pennsylvania is an equal opportunity employer. Candidates are considered for employment without regard to race, color, sex,
sexual orientation, religion, creed, national origin (including shared ancestry or ethnic characteristics), citizenship status, age,
disability, veteran status or any class protected under applicable federal, state, or local law.

To apply, visit https://wd1.myworkdaysite.com/en-US/recruiting/upenn/careers-at-penn/job/3440-Market-Street/Program-Opera
tions-Coordinator–Penn-Wharton-Budget-Model_JR00118954-1

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