Night Dispatcher – Part-time, Weekend Only (11:00 pm – 7:00 am) (349)

Job DescriptionThe Department of Public Safety protects and serves the Creighton community through proactive
patrolling, rapid response, community outreach, security technology, and safe parking and transportation options. We seek to ensure that all
members of our community can live, learn, work, and play in a safe and secure environment. Our team includes 3 shift managers, 3 lead
officers, 3 senior officers, 15 officers, 3 full-time dispatchers, and 3 part-time dispatchers. Public Safety has primary responsibility for
security enforcement, emergency management, campus safety, and parking enforcement on Creighton University’s Omaha Campus.

The
Public Safety Dispatcher manages a communications center to enable the protection of Creighton University’s Omaha Campus,
including people, facilities, and property. A successful dispatcher candidate will demonstrate absolute integrity, a willingness to relate
to all members of the Creighton community, a desire to help others, and the ability to exercise good judgment under pressure. Public Safety
dispatchers receive calls for assistance and information and dispatch Public Safety officers to emergency and non-emergency calls for
services, including safety and security incidents, medical aid, and fire alarms. Dispatchers monitor and operate multiple video
surveillance, access control, and alarm systems. Dispatchers also track calls and activities and maintain a log of incidents occurring
during their assigned shifts. Dispatcher must have excellent communication skills, remain calm under stressful emergency situations, and be
able to think clearly and act quickly. Due to the nature of the role, the ability to multitask is crucial. The dispatcher position is a
lifeline position to callers and officers. The ability to creatively solve problems and find resolutions to questions, problems, and
concerns is imperative. The ability to quickly develop a strong working knowledge of Creighton’s community, campus geography, policies,
procedures, and stakeholders will be essential.

• Answers telephone and radio calls, then notifies appropriate stakeholders of
  information.
• Dispatches officers to emergency and non-emergency calls for services, including safety and security incidents,
  medical aid, and fire alarms in accordance with established procedures.
• Monitors and operates multiple video surveillance, access
  control, and alarm systems.
• Maintains security logs, journals, files, and electronic records.
• Assists in training and
  orientation of new dispatchers.

Qualifications:

• High school diploma or equivalent required; associate’s
  degree preferred.
• 1-2 years of related experience; experience operating electronic security systems, such as video surveillance,
  access control, or alarm monitoring systems preferred.
• 1-2 years of experience in customer service role preferred.

Knowledge, Skills, and Abilities:

• Strong customer service skills with the ability to critically assess
  inquiries and provide appropriate information or resolution using judgment and available resources.
• Ability to react calmly during
  emergency situations to relay information to appropriate personnel.
• Ability to coordinate and prioritize work with multiple and
  conflicting demands in a fast-paced stressful environment.
• Ability to interpret and apply University policies and applicable
  federal laws, including VAWA, FERPA, HIPAA, and the Clery Act.
• Ability to remain professional with a diverse group of individuals,
  including faculty, staff, students, guests, and the public.
• Ability to maintain confidentiality of sensitive information.
• Ability to communicate clearly and concisely in English, both orally and in writing.
• Ability to communicate concisely and
  coherently with callers, responding officers, other University officials, and local first responders.
• Ability to exercise strong
  verbal communication skills, including voice enunciation, projection, articulation, control, and command. Must project a voice compatible in
  tone and diction with radio and telephone systems.
• Ability to use/operate a multiline phone system.
• Ability to train
  others on dispatcher duties and responsibilities.
• Skill in organizing data, tracking, and maintaining data in electronic and manual
  files.
• Ability to work effectively as part of a customer service team.
• Basic proficiency in MS Word and Outlook. Ability
  to use incident reporting software to produce accurate records of calls for service.

About Us

Creighton
University is committed to providing a safe and non-discriminatory educational and employment environment. The University admits qualified
students, hires qualified employees and accepts patients for treatment without regard to race, color, religion, sex, marital status,
national origin, age, disability, citizenship, sexual orientation, gender identity, gender expression, veteran status, or other status
protected by law. Its education and employment policies, scholarship and loan programs, and other programs and activities, are administered
without unlawful discrimination. Creighton complies with all applicable laws and regulations governing equal opportunity in the workplace
and in educational activities.

Applicants with disabilities needing reasonable accommodations to complete the application or hiring
process should contact Human Resources at HR@creighton.edu. Creighton
University seeks candidates who understand, respect, and can contribute to the University’s mission and values.

Job
Info

• Job Identification 349
• Job Category Administration
• Posting Date 04/29/2026, 11:22 AM
• Job Schedule Part time
• Job Shift Night
• Locations 2500 California Plaza, Omaha, NE, 68178, US
• Grant Funded
  No

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