Tuition and Student Account Specialist

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Position Title:
Tuition and Student Account Specialist

Job Category:
Academic Staff

Employment Type:
Regular

Job Profile:
Financial Specialist III

Job Duties:

The Tuition & Student Accounts Specialist supports the University’s student accounts operation by managing tuition and fee setup, coordinating collections activities, and reconciling student account transactions. Reporting to the Bursar, this position independently resolves complex billing, receivables, and reconciliation issues; applies institutional policy; and serves as a subject-matter resource for tuition and student accounts processes. The role works collaboratively with campus partners to ensure accurate billing, effective collections, and strong financial controls.

Key Job Responsibilities:

• Provide high-level customer service for complex tuition, billing, and collections inquiries

• Interpret and apply tuition and student accounts policies and procedures

• Support the setup, maintenance, and validation of complex tuition and fee assessment structures, including residency, academic load, and program-based charges

• Monitor student account balances and perform collections activities in accordance with University policies

• Identify and recommend process improvements to enhance accuracy, efficiency, and internal controls

• Coordinate corrections and reallocations of student account transactions with Finance and Accounting

• Independently reconcile tuition, fee, payment, and receivable activity and investigate discrepancies

Department:

Finance & Administration (specifically, within the Cashier Unit)

Compensation:

$56,000 – $58,000

Required Qualifications:

• Bachelor’s degree in finance, accounting, business administration, information systems, or a related field, or an equivalent combination of education and experience
• Experience working with complex financial or student account transactions in a higher-education or regulated environment
• Demonstrated ability to analyze data, perform reconciliations, and resolve non-routine issues independently

Preferred Qualifications:

• Experience with tuition and fee setup, student billing, collections, or reconciliations
• Experience using PeopleSoft Campus Solutions (Oracle) and/or Workday Financial Management
• Experience working in a Bursar’s Office or student accounts operation

Education:

Bachelor’s degree in finance, accounting, business administration, information systems, or a related field, or an equivalent combination of education and experience

Working Conditions:

• Office setting with regular interaction with students, faculty, and staff
• Core Hours: Monday – Friday 7:45am – 4:30pm
• Partially Remote (after training and probation period)
• Occasional extended hours during peak billing or fiscal periods

Check Out Benefits:

https://www.wisconsin.edu/ohrwd/benefits/general-employee-info/

How to Apply:

To apply, click the Apply button at the top of this page. Please upload your resume and cover letter. Application materials will be reviewed as they are received, and the position will remain open until filled.

Contact Information:

Marybeth Meyer, meyerm0@uwp.edu

Legal Notices and Important Information

Employment will require a criminal background check in accordance with the Wisconsin Fair Employment Act. It will also require you and your references to answer questions regarding sexual violence and sexual harassment. (see TC1 – App. 4 and p. 12)

Note: Criminal Background Check – The Department of Workforce Development, Equal Rights Division prohibits employers from using criminal background check information, policies or practices that have a “disparate impact” and is not “job-related and consistent with business necessity” in hiring decisions. All information used to screen or hire job applications should relate to the duties of the job.

Reasonable Accommodations

It is the policy of UW-Parkside to provide reasonable accommodation to qualified applicants with disabilities. If you need assistance or accommodation in applying because of a disability, please contact the Office of Human Resources at 262-595-2204. Employment opportunities will not be denied because of the need to provide reasonable accommodation for a qualified individual with a disability.

Parkside Crime Statistics Report

In compliance with the Clery Act of 1998, the University of Wisconsin Parkside Crime Statistics Report is available here. Call the UW-Parkside Campus Police Office at (262) 595-2455 for a paper copy of the annual report.

Transcript Requirement

Please note: Transcriptions will be required upon hire.

UW is an Equal Opportunity Employer

Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, pregnancy, disability, status as a protected veteran, or any other bases protected by applicable federal or State law and UW System policies. We are committed to building a workforce that represents a variety of backgrounds, perspectives, and skills, and encourage all qualified individuals to apply.

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