Pathology Support Specialist
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Internal Number: 34314
Full-Time, 40 Hours/Week
Day Shift
Onsite
Summary:
This position will serve as the first point of contact for coordinating much of the work that occurs within the Pathology Department, to support patients, external and internal provider and other clinical and support staff.
Responsibilities:
- Serves as the primary point of contact for intake calls from Children’s providers, outside consults such as legal firms and funeral homes, as well as parent inquiries regarding results, surgical cases and general lab questions.
- Responsible for routing calls to pertinent lab areas or Pathologists to obtain necessary clinical expertise for patients.
- Coordinates processes and procedures to ensure efficient operation of the Pathology department.
- Processes necessary laboratory reports to send to outside Providers, to be used for patient consultations as well as consulting reference labs for final patient report outs.
- Responsible for pulling specimen slides or blocks from Histology, to be used for discussion with the Pathologist for consultation appointments.
- Serve as the main contact for autopsy processing and reporting.
- Responsible for copying and faxing documents to designated recipients.
- Gathering and compiling all necessary patient and case information for Pathologists.
- Managing CAP proficiency test process.
- Other duties as required.
Other information:
Technical Expertise
- Proficient secretarial skills are required
- Excellent communication skills, both verbal and written are required.
- Ability to work well under pressure to prioritize and complete required tasks and responsibilities in a timely and accurate manner.
- Must have exceptional organizational skills, coupled with the ability to work well with and adapt to various personalities.
- Must possess excellent customer service skills.
- Proficiency in the English language with excellent use of grammar and spelling is required.
- Experience in health care is preferred.
- Ability to type 55 words per minute (WPM) coupled with excellent transcription skills is required.
- Experience working with various levels within an organization is required.
- Experience working in Microsoft Office (Outlook, Excel, Word, PowerPoint) or similar software is required.
Education and Experience
- Education: High school diploma or equivalent is required.
- Certification: None
- Years of relevant experience: Minimum three (3) years of administrative assistant/secretarial experience is required.
- Years of supervisory experience: None.
Full Time
FTE: 1.000000
Status: Onsite
About Akron Children’s
More Than a Job. It’s loving what you do – and why you do it. Akron Children’s Hospital is ranked among the best pediatric hospitals by U.S. News & World Report, but it’s our compassionate approach to treatment that sets us apart. It’s creating special high-fives. Thinking of new ways to spark a smile. Holding hands to offer comfort. And working to get a giggle that brightens a room. The minute you walk into Akron Children’s, you can sense that people here love what they do. From visits with the Doggie Brigade, to the balloons and smiles in the halls, the sights and sounds are all about one thing: the children. We are the largest pediatric healthcare system in Northern Ohio and one of the fastest growing in the country. Akron Children’s has two hospital campuses in Northeast Ohio: one in Akron and the other in Boardman in the Mahoning Valley. With two hospital campuses, regional health centers and more than 50 primary and specialty care locations throughout Ohio, we’re making it easier for today’s busy families – regardless of where they live – to find the high-quality care they need. No matter which of our locations you choose, you’ll see that when you give the most, you get more—…support, rewards and satisfaction. CAREER OPPORTUNITIES: It’s making the most of your days. Our passion is felt every day in the way people care at every level. Whether you are working with children face-to-face, or behind the scenes supporting the care and services we deliver, you impact futures. Visit us and see why it’s more than just a place to work. It’s a family. Apply today at careers.akronchildrens.org.
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https://jobs.healthcareercenter.com/jobs/22296074/pathology-support-specialist
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