Building Environmental Services Supervisor

Competency Level: Journey

Position Number: 100886

Salary Grade
Equivalent: GN06

FLSA: Non-Exempt

FTE: 1 = 40 hours/week, 12 months

Department Hiring Range
$34,320 – $60,500

EEO-1 Category
Service Workers

SOC Code
37-1011 – First-Line Supervisors of Housekeeping and Janitorial Workers

Be an
Eagle – Where Purpose Takes Flight!

Are you ready to make an impact? At North Carolina Central University (NCCU), we are more
than an institution-we are a community rooted in a legacy of excellence and transformation. A historically Black university located in
Durham, North Carolina, also known as ‘The City of Medicine,’ NCCU has been a cornerstone of education since 1910,
fostering innovation and progress.

Join our team and enjoy a comprehensive benefits package and exclusive perks designed to support
your work-life balance. At NCCU, your professional growth will be nurtured, and your contributions will help shape
the future for our students and the community we serve. Become part of a legacy that drives change and achievement.

An opportunity
awaits you at NCCU, where your purpose can take flight.
Visit NCCU.edu.

Employee Benefits

Employee Benefits
available to NCCU permanent employees include the following and more:

• Accrued Vacation and
  Sick Leave
• Community Service Leave
• NC State – Health Benefits
• NCFlex – Vision, Dental, Flexible Spending Account,
  Life Insurance and more
• 11-12 Paid Holidays
• Teachers and State Employees Retirement System (TSERS)
• Optional Supplemental Plans – 401k, 403b, 457b and 457
• Employee Assistance Program (EAP)
• Campus Recreation Center Discount
• University Bookstore Discount and more.

Primary Function of Organizational Unit

The Facilities Operations Unit reports directly to the
Associate Vice Chancellor for Facilities Management and is responsible for providing housekeeping services throughout NCCU Campus.

Primary Purpose of Position

The primary purpose of this
position is to supervises and train staff on proper cleaning procedures and techniques; ensure the buildings that are cleaned are covered
daily by technicians and that they have the supplies needed to do their duties; ensure staff, building keys, radios and gators are signed
out and in daily; ensure that SMARTTime leave reports are completed properly, approved, and submitted by established deadline; ensure that
MSD sheets are posted in janitor’s closet and that employees are trained on the use of sheets; report all safety
problems or accidents as required; follow up with Building Environmental Services Manager to ensure that corrective measures are taken and
maintained; make recommendations on matters of hiring, promotions, and disciplinary action; advise Building Environmental Services Manager
on inventory; ensure that buildings being cleaned are inspected regularly to minimize customer complaints; assess customer complaints and
suggest means of resolution shift staff accordingly to accommodate absenteeism and other issues that may create customer complaints. An
additional duty employee has assumed in the absence of the Housekeeping Administrator includes ordering and managing supplies. Employee also
responds to problems immediately, provides feedback and resolves housekeeping issues. Oversees pesticide contract and directs them as needed
to the locations on campus. Directs contracted housekeeping including quality assurance assessments and remediation services as
needed.

Required Knowledge, Skills, and Abilities

The successful candidate must possess a
working knowledge of the university’s cleaning and training procedures; knowledge of Microsoft Office Suite (Microsoft Word and Excel)
Applications; knowledge of record management; knowledge of inspecting buildings for cleanliness and generate reports based on findings;
knowledge of supervising and creating a team environment among staff; ability to work independently with little or no supervision; to take
initiative to see projects and assignments through to completion; to learn, interpret and analyze information to make necessary decisions;
to exercise judgment and discretion in problem solving; to plan, prioritize and organize workflow; ability to work flexible schedules;
excellent analytical and organizational skills along with written and oral communication skills, excellent editing; great interpersonal
skills to interact effectively and diplomatically with a wide range of individuals in a high pressure
environment.

Minimum Education/Experience

High School Diploma or equivalency and one year of
experience in the area of assignment; or equivalent combination of training and experience.
Some positions may require Certification or
eligibility for Certification.

Licenses or Certification required by Statute or Regulation

N/A

Pre-Employment Requirements

Pre-Employment
Requirements:

• You must complete and submit an electronic application for employment to be considered. Resumes will
  not be accepted in lieu of completing an electronic application.
• Applicants seeking Veteran’s Preference must attach a DD 214 form
  or those seeking National Guard Preference must attach as NG23A form. Certificate of Release or Discharge from Active Duty with your
  application during the process of applying to the job posting.
• Final candidates are subject to criminal background checks, and
  education/license verification prior to employment.
• North Carolina Central University participates in E-Verify. Federal law
  requires all employers to verify the identity and employment eligibility of all persons hired to work in the United States.

Equal Opportunity Employer

North Carolina Central University is an equal opportunity and affirmative
action employer. All qualified applicants will receive consideration for employment without regard to age, color, disability, gender, gender
expression, gender identity, genetic information, national origin, race, religion, sex, sexual orientation, or status as a protected
veteran.

Work Hours: Monday – Friday 6:00 am-3:00 pm

Position required to work during
periods of adverse weather or other emergencies: Yes

Campus Security Authority Designated Position
No

Work Location
Fully On-site (dedicated office at Duty Station)

Required
Competency
Knowledge – Technical

Duties

Advises staff of specialized cleaning and
maintenance techniques and processes for use in unusual situations or problems. Seeks out knowledge of improved products or methods and
passes that information to team.

Required Competency
Customer Service

Duties

Recognizes potential problems in service, and addresses and resolves promptly and
respectfully.

Required Competency
Planning and Organizing

Duties

Plans work operations, set priorities, and set deadlines.
Modifies methods, procedures, workflow and assignments to respond
to fluctuating priorities, methodologies and/or staff capabilities.

Required Competency
Training

Duties

Ensures on-the-job training. Encourages employees to learn improved skills and helps them
overcome deficiencies through training.

Required Competency
Managing Work and Performance

Duties

Ensures adherence to work standards and total quality standards. Recommends minor changes to work
standards.

Required Competency
Human Resources Management

Duties

Resolves minor problems and complaints on an informal basis.
Approves routine leave requests.

Required
Competency
Interpersonal Skills

Duties

Motivates and encourages employees.
Encourages customer feedback.

Required Competency
Communication

Duties

Facilitates communication among the work group in a manner that helps accomplish daily work goals . Serves as accessible point
of contact with customers on comments and discussions about quality and timeliness of work group accomplishments and requested changes in
process or outputs.

Posting Number: SPA01477P

Close Date: 06/01/2026

Tagged as: Employment