Patient Services Specialist / PSS

Overview

Join our team as a day shift, full-time, Wellston FP Clinic Patient Services Specialist (PSS) in Killeen, TX.

Why Join Us? 

Thrive in a People-First Environment and Make Healthcare Better 

• Thrive: We empower our team with career growth opportunities, tuition assistance, and resources that support your wellness, education, and financial well-being. 
• People-First: We prioritize your well-being with paid time off, comprehensive health benefits, and a supportive, inclusive culture where you are valued and cared for. 
• Make Healthcare Better: We use advanced technology to support our team and enhance patient care. 

Get to Know Your Team: 

• Seton Medical Center Harker Heights is an 83-bed acute care hospital offering services such as Cardiology, Emergency Services and a Level IV Trauma Designated ER, General Surgery, Orthopedic Surgery, Total Joint Replacement, Gastroenterology, Diagnostic Services, and more.

Responsibilities

• Responsible for answering calls, managing physician schedules, managing all incoming/outgoing documents from providers/patients, and representing the clinic with a positive, professional attitude.
• Responsible for ensuring a smooth flow throughout the office and working to minimize patient wait times.
• Also serves as the first point of contact for patients, deliveries, and office personnel.

Qualifications

Job Requirements: 

• Previous customer service experience in a retail, business, or office setting.

Preferred Job Requirements:  

• High School Diploma or equivalent.
• 1 year of medical office reception experience.

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