Assistant Director of Financial Aid SUA2 – College of Osteopathic Medicine

Job Number: 02509

Reference Number
2026-7 COM

Nestled in the scenic foothills of western Pennsylvania, Indiana University of Pennsylvania (IUP) offers more than a place to work-it offers a vibrant campus community where innovation, collaboration, and natural beauty come together. Our picturesque campus features tree-lined walkways, historic architecture, and welcoming green spaces that create an inspiring environment for learning, working, and connecting.

At IUP, employees are part of a supportive and engaged community dedicated to student success, academic excellence, and meaningful impact. Located in the charming college town of Indiana, Pennsylvania-just over an hour from Pittsburgh-our campus combines small-town warmth with access to the cultural, professional, and recreational opportunities of a major metropolitan area.

Whether enjoying a walk across the Oak Grove, collaborating with colleagues in dynamic academic spaces, or engaging in the many cultural and community events hosted throughout the year, IUP offers an exceptional place to build a career and make a difference.

Position Summary & Description

This position is posted in accordance with the (SCUPA) Collective Bargaining Unit.

The Assistant Director of Financial Aid is a key contributor to meeting university goals for recruitment, retention, and superior student-centered service by assisting students and families in navigating forms, technology, and deadlines associated with applying for and receiving and maintaining financial aid eligibility. This position will communicate and disseminate financial aid information, policies and procedures to students and families via email, phone, and through in-person and virtual meetings. The Assistant Director will be responsible for administration of federal, state, and institutional financial aid programs and work closely with the College of Osteopathic Medicine Director of Admissions and Student Affairs to ensure compliance with all rules and regulations governing financial aid administration for osteopathic medical students.

The Assistant Director of Financial Aid will be responsible for administration of federal, state, institutional financial aid programs and work closely with the College of Osteopathic Medicine Director of Admissions and Student Affairs to develop strategies to manage, award, and enhance the COMs institutional scholarship program in support of institutional enrollment goals.

Oversee the accurate, ethical, complete, and timely awarding and disbursing of loan and scholarship funds to financial aid-eligible students with available federal, state, and institutional funds.

Oversee compliance with federal, state, and institutional regulations including maintaining audit-ready files and staying abreast of all Title IV and VII updates and changes.

Develop and oversee counseling for prospective, current, and graduating students on financial aid, financial planning, and debt management topics. Research and respond to internal and external financial aid and debt management inquiries, problems and issues.

Monitor satisfactory academic progress (SAP) for all financial aid recipients. Communicate SAP policies clearly to students not in compliance, manage SAP appeals, chair the appeals committee, record and follow up on academic plans put in place to manage SAP, and communicate status and any status changes clearly to students who are in jeopardy of losing their financial aid eligibility.

Ensure that financial aid processes are clear and consistent for all students.

Establish guidelines for cost of attendance appeals, establishing professional judgment guidelines while establishing a transparent review process.

Create, enhance, update and review all office communications to inform prospective and current students about financial aid policies and procedures, cost of attendance, loan options and terms, and scholarship opportunities and requirements. Ensure that all communications are up-to-date, complete, and understandable.

Provide financial aid workshops, presentations, and outreach for prospective and current students during college events including information sessions, orientation, graduation, and other community events.

Develop, set up, and utilize university financial aid tracking, budgeting, and student group bundling processes to perform financial aid activities efficiently. Review and enhance processes annually to ensure system is providing optimal support.

Complete annual and ad hoc financial aid reports needed by COM administration, for informational, accreditation, and compliance purposes. Ensure that office activities support compliance with applicable accreditation standards and elements.

Perform other related duties and participate in special projects as assigned.

Position Qualifications

MINIMUM REQUIREMENTS:

The College of Osteopathic Medicine Assistant Director of Financial Aid must have a bachelor’s degree and at least one year of experience in administration of financial aid, higher education administration, or a related field.

The ideal candidate will have experience in Banner Financial Aid, Ellucian Student Financial Success (formerly Campus Logic), Federal Student Aid Systems (including Common Origination & Disbursement System (COD),National Student Loan Database Systems (NSLDS),FAFSA Partner Portal (FPP)),ELM One, and PHEAA systems.

Candidates must have the communication skills and cross-cultural abilities to maximize their effectiveness with diverse groups of students, colleagues, and community members.

Candidates must communicate effectively and perform well in the interview(s).

IUP is an equal opportunity employer and is committed to fostering an inclusive and welcoming workplace. We do not discriminate in employment on the basis of race, color, religion, sex, national origin, age, disability, veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by applicable law.

In accordance with the Americans with Disabilities Act, applicants and employees with disabilities may request reasonable accommodations to participate in the application or interview process or to perform the essential functions of a position.

Employment decisions are made based on qualifications, merit, and business needs, consistent with the principles of Equal Employment Opportunity.

Applicants who require an accommodation during the recruitment process are encouraged to contact human-resources@iup.edu.

All offers of employment are contingent upon verification of earned degrees through the receipt of official transcripts, confirmation of work eligibility, and satisfactory completion of background checks.

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