(Part Time) Lead Barista

Salary: $18.45 Hourly
Location: Shasta College – Main Campus –
Redding, CA
Job Type: Classified Staff Part-Time
Department: Administrative Services
Job Number:
2022-00581
Closing: 7/2/2026 4:30 PM Pacific

Description
Description of Basic Functions and
Responsibilities

OVERVIEW:

The Shasta-Tehama-Trinity Joint Community
College District (Shasta College) sits at the northern end of the Sacramento Valley, surrounded by mountains to the north, east, and west.
The area provides a wide array of outdoor amenities and activities with miles of hiking and biking trails, national parks, two lakes, and
the Sacramento River. The main campus is located in the city of Redding, population 90,000. The area is characterized by excellent schools
with high graduation rates, low traffic, and low housing prices (Zillow average 393,000 vs. California state average of
770,000).

Shasta College is committed to providing its diverse student population with equitable education outcomes, contributing to
the social, cultural, intellectual, and economic development of our communities. The college has been recognized as a leader in developing
and implementing innovative education programs to increase student success, including accelerated pathways for high school students to
achieve a bachelor’s degree and for returning students to complete their Associate and Bachelor’s degrees. Shasta College enrolls more than
11,000 students annually and provides educational services to students with a wide range of skills and abilities.

Our ideal candidate
is motivated to join a campus community prioritizing the success of our racially and socio-economically diverse staff and student
population. Providing equitable outcomes so all members of our community may enjoy safe, healthy, and vibrant educational and employment
environments is critical to our success.

Classified positions in the California Community College system offer a unique opportunity
to contribute to the empowerment of our students seeking to improve their lives and communities. Our classified staff engage with a diverse
employee and student populations, facilitating equitable outcomes for all by implementing and supporting our various employment and academic
programs. As a classified staff member at Shasta College, you will join a vibrant community of professionals and educators working together
to provide a positive, healthy educational environment where our students experience diverse academic and cultural perspectives. A career in
classified service at Shasta College offers a highly rewarding and enriching employment experience.

DESCRIPTION OF BASIC
FUNCTIONS AND RESPONSIBILITIES
This Lead Barista position contributes to the Shasta College Starbucks store success by
consistently providing excellent service to all customers and assisting the Food Services Manager in executing store operations during
scheduled shifts. The Lead Barista position creates and models the “Starbucks Experience” by providing all customers with prompt service,
quality beverages and products, and a clean and comfortable store environment. The Lead Barista directs the work of student Baristas and
models and acts in accordance with Starbucks’ guiding principles.

CLASSIFICATION: Range 22 on the current
Classified Salary Schedule, 28 hours per week, 12 months per year. Work assignment hours are 11:00 a.m. to 6:30 p.m., Monday through
Thursday. This is a classified position with a default CalPERS
retirement.

SUPERVISOR: Starbucks/Food Services Manager or designee

This Lead
Barista position contributes to the Shasta College Starbucks store success by consistently providing excellent service to all customers and
assisting the Food Services Manager in executing store operations during scheduled shifts. The Lead Barista position creates and models the
“Starbucks Experience” by providing all customers with prompt service, quality beverages and products, and a clean and comfortable store
environment. The Lead Barista directs the work of student Baristas and models and acts in accordance with Starbucks’ guiding
principles.

Typical Duties, Knowledge and Ability

Examples of typical duties are descriptive and not
restrictive in nature.

• Maintains a calm demeanor during periods of high customer volume and stressful events to ensure operational
  integrity and adherence to established standards and to set a positive example for coworkers.
• Anticipates customer and store needs
  by constantly evaluating the store environment, customers, and staff for cues.
• Provides routine and timely operational updates to
  the manager, receives and communicates direction to staff.
• Assists with new student worker training by communicating and modeling
  successful performance behaviors.
• Monitors and provides feedback to manager on student worker performance during assigned
  shift.
• Creates a positive learning environment by providing clear, specific, timely, and respectful coaching and feedback to student
  workers to ensure operational excellence and improved performance.
• Delivers excellent service to all customers by proactively
  evaluating customer needs, communicating and meeting or exceeding service expectations, resolving issues timely and appropriately, and
  establishing positive rapport with each customer.
• Develops positive relationships with coworkers and student workers through
  frequent positive communications and understanding and addressing individual motivation, needs, and concerns.
• Maintains a clean and
  organized workspace so that others can locate resources and products as needed.
• Executes store operations during scheduled shifts.
  Organizes opening and closing duties as assigned.
• Reads, understands, implements, and ensures ongoing compliance with Shasta College
  Starbucks operational policies and procedures.
• Complies with all cash management and cash register policies and procedures and
  ensures proper cash management practices are followed by all employees.
• Provides quality beverages, whole bean, and food products
  consistently for all customers by adhering to all recipe and presentation standards.
• Complies with health, safety, and sanitation
  policies and procedures for the store and all products.
• Recognizes and reinforces individual and team accomplishments by using
  existing organizational tools effectively and collaborating with manager to find new, creative, and effective methods of
  recognition.
• Performs other related duties similar to the above in scope and function as required.

Knowledge
of:

• District and Starbucks operational and service policies and procedures.
• Food safety and health standards, policies,
  and procedures.
• Effective customer service methods and techniques.
• Effective listening, verbal, and written communication
  skills.
• Mathematical operations necessary for accurately processing sales transactions, supply and resource monitoring and ordering,
  and other store operations.
• Use of basic kitchen, food, and beverage preparation machines and utensils.
• Food and product
  merchandising methods and techniques.
• Diverse academic, socioeconomic, cultural, disability, and ethnic backgrounds of community
  college students.

Ability to:

• Act with integrity, honesty, and knowledge to promote the culture, values, and
  mission of Shasta College and Starbucks.
• Exercise tact, diplomacy, and good judgement in all interpersonal
  interactions.
• Work in a dynamic, fast-paced environment.
• Train and supervise the work outcomes of student
  workers.
• Organize, prioritize, and accomplish assigned work within established time frames.
• Learn from errors, determine
  appropriate corrective action, and prevent repeated occurrences.
• Establish and maintain cooperative and effective working
  relationships with others, including those from diverse academic, socioeconomic, cultural, ethnic, and ability backgrounds.

• Accurately perform routine mathematical calculations using basic addition, subtraction, multiplication, and division.
• Safely
  and effectively perform assigned duties.

Experience/Education

Education Required:

• High school
  diploma or equivalent.

Experience Required:

• At least one year of customer service experience in a retail or
  restaurant environment.

Additional Information

Online Application with Additional Preferred Materials to be attached to application:

• Cover letter addressing criteria
  listed in the position announcement
• Current resume
• College transcripts, if applicable (unofficial will be accepted at the
  time of application)

Attention Applicants:

• After application has been submitted,
  all application materials will be screened.
• Internal candidates must also submit all required materials to be
  considered.
• Candidate evaluations will not be considered.
• Reference letters from any member of the Hiring Committee or Board
  Members will not be considered.
• Interviews will be by invitation only.
• Interviews may be by Zoom.
• The District does
  not reimburse for new hire moving expenses.

New Classified Appointments will be placed at Step 1
on the Classified Salary Schedule and will graduate to the next step on July 1st if the hire date is before February 1st, with subsequent
steps annually thereafter to a maximum 21st step.

The Shasta-Tehama-Trinity Joint Community College District (“Shasta
College”) does not discriminate against any person on the basis of race, color, national origin, sex, religious preference, age, disability
(physical and mental), pregnancy (including pregnancy, childbirth, and medical conditions related to pregnancy or childbirth), gender
identity, sexual orientation, genetics, military or veteran status or any other characteristic protected by applicable law in admission and
access to, or treatment in employment, educational programs or activities at any of its campuses. Shasta College also prohibits harassment
on any of these bases, including sexual harassment, as well as sexual assault, domestic violence, dating violence, and
stalking.

To apply, visit: https://www.schooljobs.com/careers/shastacc/jobs/5373158/part-time-lead-barista

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