Student Account Representative

Job Type: time type Full time

Job Number: job requisition id R0086890

Location:
Fayetteville
Current University of Arkansas System employees, including student employees and graduate assistants, need
to log in to Workday via MyApps.Microsoft.com, then access Find Jobs from the Workday search bar to view and apply for open
positions.

Students at all University of Arkansas institutions will view open positions and apply within Workday by
searching for “Find Jobs for Students.”

University of Arkansas, Fayetteville students will view open positions and apply within
Workday by searching for “Find Student Jobs at UAF.”

All Job Postings will close at 12:01 a.m. CT on the specified Closing Date (if
designated).

If you close the browser or exit your application prior to submitting, the application process will be saved as a draft.
You will be able to access and complete the application through “My Draft Applications” located on your Candidate Home
page.

Closing Date:
06/22/2026

Type of Position:
Administrative Operations and
Support

Workstudy Position:

No

Job Type:
Regular

Work
Shift:

Day Shift (United States of America)

Sponsorship Available:

No

Institution
Name:
University of Arkansas, Fayetteville
Founded in 1871, the University of Arkansas is a land grant institution,
classified by the Carnegie Foundation among the nation’s top 2 percent of universities with the highest level of research activity. The
University of Arkansas works to advance the state and build a better world through education, research, and outreach by providing
transformational opportunities and skills, fostering a welcoming climate, and nurturing creativity, discovery, and the spread of new ideas
and innovations.

The University of Arkansas campus is located in Fayetteville, a welcoming community ranked as one of the best places
to live in the U.S. The growing region surrounding Fayetteville is home to numerous Fortune 500 companies and one of the nation’s strongest
economies. Northwest Arkansas is also quickly gaining a national reputation for its focus on the arts and overall quality of life.

As
an employer, the University of Arkansas offers a vibrant work environment and a workplace culture that promotes a healthy work-life balance.
The benefits package includes university contributions to health, dental, life and disability insurance, tuition waivers for employees and
their families, 12 official holidays, immediate leave accrual, and a choice of retirement programs with university contributions ranging
from 5 to 10% of employee salary.

Below you will find the details for the position including any supplementary documentation and
questions, you should review before applying for the opening.

If you have a disability and need assistance with the hiring process,
please submit a request via the Disability Accommodations | OEOC | University of Arkansas (uark.edu) : Request an Accommodation. Appli­cants are required to
submit a request for each position of which they have applied.

For general application assistance or if you have questions about a
job posting, please contact Human Resources at 479.575.5351.

Department:
Student Account
Representatives

Department’s Website:

https://treasurer.uark.edu/

Summary of Job Duties:
The Student Accounts Representative
is responsible for providing administrative support in all areas to include customer service and receptionist duties. This position will
provide responses to students, parents, and other University offices regarding inquiries about billing statements, financial aid, student
loans and/or other information requested that is related to the Student Information System.

This position will be responsible
for:
* Daily processing of treainfo email inquiries and Treasurer’s Office mail processing

*Assisting students, parents, and
University faculty and staff regarding student account inquiries

* Regular review and processing of items like BankMobile preference
inactive reports, Registered Student Organizations check requests and fundraisers, Student Information Systems payment
reversals.

Regular, reliable, and non-disruptive attendance is an essential job duty, as is the ability to create and maintain
collegial, harmonious working relationships with others.

Qualifications:

Minimum
Qualifications:

• The formal education equivalent of a high school diploma
• At least one year of bookkeeping, basic
  accounting, billing, or a related field
• At least three years of customer service experience

Preferred
Qualifications:

• Experience with the University of Arkansas student version and non-student version of
  UAConnect
• Experience with the University of Arkansas Workday System

Knowledge, Skills & Abilities:

• Knowledge
  basic accounting principles
• Knowledge of filing and recordkeeping procedures
• Ability to record fiscal information and
  manipulate data to generate reports and documents
• Knowledge of computers and software application programs
• Knowledge of
  applicable laws and regulations
• Knowledge of customer service techniques
• Ability to communicate using clear communication
  skills which could include but not be limited to the following methods: personal face-to-face contact, using e-mail or other written
  correspondence, and through telephone contact
• Ability to interpret department policies and procedures

Additional
Information:

Salary Information:

$39,930

Required Documents to Apply:

Cover Letter/Letter of
Application, List of three Professional References (name, email, business title), Resume

Optional Documents:

Proof of
Veteran Status

Recruitment Contact Information:

recruiting@uark.edu

All application materials must be uploaded to the University of Arkansas
System Career Site https://uasys.wd5.myworkdayjobs.com/UASYS

Please do not send to listed recruitment
contact.

Special Instructions to Applicants:

Pre-employment Screening
Requirements:
Criminal Background Check, Financial Credit Check, Sex Offender Registry

The University of Arkansas is
committed to providing a safe campus community. We conduct background checks for applicants being considered for employment. Background
checks include a criminal background check and a sex offender registry check. For certain positions, there may also be a financial (credit)
background check, a Motor Vehicle Registry (MVR) check, and/or drug screening. Required checks are identified in the position listing. A
criminal conviction or arrest pending adjudication or adverse financial history information alone shall not disqualify an applicant in the
absence of a relationship to the requirements of the position. Background check information will be used in a confidential,
non-discriminatory manner consistent with state and federal law.

The University of Arkansas seeks to attract, develop and retain high
quality faculty, staff and administrators that consistently display practices and behaviors to advance a culture that embeds equal
opportunity, educational excellence and unparalleled access for all.

The University of Arkansas is an equal opportunity institution.
The University does not discriminate in its education programs or activities (including in admission and employment) on the basis of any
category or status protected by law, including age, race, color, national origin, disability, religion, protected veteran status, military
service, genetic information, sex, sexual preference, or pregnancy. Questions or concerns about the application of Title IX, which prohibits
discrimination on the basis of sex, may be sent to the University’s Title IX Coordinator and to the U.S. Department of Education Office for
Civil Rights.

Persons must have proof of legal authority to work in the United States on the first day of employment.

All
Application information is subject to public disclosure under the Arkansas Freedom of Information Act.

Constant Physical
Activity:
N/A

Frequent Physical Activity:
N/A

Occasional Physical
Activity:
N/A

Benefits Eligible:
Yes

Tagged as: Employment