Benefits Counselor

Description: The Benefits Counselor serves as the University’s primary counselor and subject matter resource for employee
insurance and retirement benefits. Provides comprehensive consultation to employees, retirees, and beneficiaries regarding enrollment,
eligibility, processing, calculation, and explanation of insurance and retirement benefits. Exercises independent judgment in resolving
complex benefit issues while ensuring compliance with applicable Federal, State, and University policies and regulations.

Minimum
Requirements: A bachelor’s degree and professional experience in insurance or retirement programs is required. PHR desired. Must have
strong skills in providing excellent customer service and demonstrate strong ethics. A valid driver’s license and safe driving history are
required.

Preferred Requirements: Experience working in higher education or state government and direct experience with South
Carolina state benefits (PEBA) strongly preferred.

Knowledge, Skills, and Abilities: Must have strong working knowledge of
human resources including benefits administration, technology, and interpreting applicable policies and employment laws including the
Affordable Care Act. Ability to explain complex benefits information in a clear and approachable manner. Excellent customer service with
strong communication and interpersonal skills, computer, and organizational skills. Must be team oriented with attention to detail,
confidentiality, and possess the ability to meet deadlines.

Hire Range: $50,000 – 55,000

University Hours:
8:00am – 5:00pm, Monday – Friday

Position Work Hours: 37.5 hours per week.

Class Code: AG55  – State Title:
Benefits Counselor Band: GEN08

Tagged as: Employment