Director of Student Success

Responsibilities of Position

• Direct the Center for Academic Excellence (CAE).
• Lead student success efforts across campus.
• Manage and grow existing student success initiatives, housed in CAE, including the Tutoring Center, the Bulldog Scholars and Bounce Back program, and the Coordinated Academic Response Team.
• Propose, design, and implement new programs designed to support at-risk populations.
• Lead student success efforts across campus.
• Personally manage Academic Standards operations, including probation/suspension processes and decisions on academic appeals.
• Personally manage Leave of Absence operations.
• Serve on the Students of Concern committee.
• Act as “go-to” resource for unique student situations, opaque policy questions, and general student success issues.
• Direct efforts to re-connect with students who have withdrawn and are eligible to return, and engage in re-recruitment of those students to the university.
• Partner with other university personnel to promote existing student support resources and services.
• Work closely with CAE staff, faculty and others to closely monitor performance of students identified as “at-risk.”

Minimum Required Qualifications

• Master’s degree or higher
• 3+ years’ work experience in higher education
• Demonstrated history of successful program design and implementation
• Ability to work collegially and independently
• Intellectual curiosity
• Excellent written, oral, organizational, and interpersonal skills.

Preferred Qualifications

• 5+ years’ work experience in higher education
• Master’s degree in Education, Counseling, or a closely-related field
• Experience in academic advising or in student developmental counseling
• Experience working with online or non-traditional learners.
• Prior experience leading a team.

To Apply:

Applications must be submitted electronically at http://employment.truman.edu/. For assistance with submitting an application, please contact Human Resources at 660-785-4031 or hrstaff@truman.edu. Final candidates will be expected to undergo and successfully pass a background check.

Review of applications will begin June 29, 2026 and continue until the position is filled.

Starting annual salary range is $54,000-$56,000.

Truman offers an attractive benefits package including: paid sick and vacation time; paid holidays; medical, dental, vision, life and disability insurance; and retirement plan. Paid parental leave and tuition discount are available for eligible employees after one year. For more information, visit https://hr.truman.edu/benefits/.

Truman State University is an equal opportunity employer. We do not discriminate in hiring, promotion, or any other employment practices on the basis of race, color, religion, national origin, ancestry, sex (including pregnancy), age, disability, protected veteran status, or any other characteristic protected by federal or Missouri law. We are committed to fair and equal treatment in all aspects of employment. Inquiries about these policies may be directed to the Institutional Compliance Officer, 660-785-4354, and titleix@truman.edu.

Truman is committed to providing reasonable accommodation to qualified individuals with disabilities upon request. To request this document in an alternate form or to request an accommodation, please contact Human Resources, McClain Hall 101, 100 E. Normal, Kirksville, MO 63501, 660-785-4031 orhrstaff@truman.edu.

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