PS Medical Outreach Case Mgr

Job Summary

Responsible for the coordination of supportive
services and prevention-focused patient care in a fast-paced multidisciplinary clinical setting. Provides HIV
prevention navigation and case management services aimed at increasing access to and retention in HIV prevention
services, including Pre-Exposure Prophylaxis (PrEP) and Non-Occupational Post-Exposure Prophylaxis
(nPEP).

Serves as a primary
point of contact for individuals seeking HIV prevention services and supports patients in accessing
prevention-related medical care, medications, insurance coverage, pharmaceutical assistance programs, and community resources. Assists
clients in overcoming barriers to prevention services and works collaboratively with patients to develop the health system literacy,
self-advocacy skills, and resource knowledge necessary to successfully engage in ongoing prevention care.

Provides education,
advocacy, support, and empowerment to clients as they navigate healthcare and social service systems. Promotes long-term engagement in
prevention services through ongoing follow-up, care coordination, and linkage to supportive resources.

Serves as a liaison between
the University of Utah HIV Prevention Program and community referral partners. Develops and maintains
collaborative relationships with healthcare providers, public health agencies, community-based organizations, educational institutions, and
other referral sources to strengthen access to HIV prevention services throughout Utah.

Supports outreach,
volunteer engagement, prevention education, and community partnership activities designed to increase awareness of HIV prevention services and reduce barriers to care.

Responsibilities
Conducts comprehensive
assessments of client needs related to HIV prevention services, including PrEP, nPEP, medication access, insurance coverage, healthcare
navigation, and supportive service needs.
Provides linkage to HIV prevention services and coordinates access to PrEP and nPEP care,
including scheduling appointments, facilitating referrals, and assisting clients in navigating prevention-related healthcare
systems.
Assists clients in obtaining and maintaining access to PrEP and nPEP medications through insurance programs, pharmaceutical
assistance programs, patient assistance programs, and other available funding sources.
Provides ongoing follow-up and retention support
to promote continued engagement in HIV prevention services and reduce barriers to medication adherence and preventive
healthcare.
Educates clients regarding HIV prevention strategies, PrEP, nPEP, sexual health, healthcare navigation, medication access,
and available community resources.
Provides information and referrals for community resources including healthcare services, insurance
programs, transportation, behavioral health services, substance use treatment, housing assistance, and other supportive resources as
appropriate.
Develops and maintains relationships with healthcare providers, public health agencies, community-based organizations,
educational institutions, and other referral partners to strengthen HIV prevention referral networks and improve access to care.
Serves
as a primary liaison to community referral sources and partner organizations, responding to questions, coordinating referrals, facilitating
communication, and identifying opportunities for collaboration.
Assists with outreach activities, prevention education initiatives,
volunteer engagement efforts, community presentations, and events designed to increase awareness of HIV prevention services.
Supports the
recruitment, training, coordination, and engagement of community and university volunteers participating in HIV prevention activities and
outreach efforts.
Tracks referrals, linkage outcomes, retention measures, prevention program utilization, and other programmatic
indicators to support quality improvement and program evaluation efforts.
Provides timely documentation in databases and patients’
medical records, including interactions, interventions, referrals, and community resource contacts.
Regularly attends meetings with
clinical teams, prevention staff, public health partners, and community organizations to support coordinated service delivery and prevention
planning.
Manages a caseload of prevention clients receiving navigation and support services.

Problem solving. This position
performs patient interactions in a confidential manner and provides community resource referrals on an emergent and ongoing basis. Critical
thinking skills are utilized to identify barriers to prevention services, develop strategies to improve access and retention, and coordinate
resources across healthcare and community systems.

This position develops and maintains extensive knowledge of HIV prevention
resources, community-based organizations, referral systems, pharmaceutical assistance programs, and healthcare access resources.

Knowledge of HIV prevention strategies, health promotion, healthcare navigation, and the social determinants of health affecting
populations vulnerable to HIV is required.

This job description is not designed to contain or be interpreted as a comprehensive
inventory of all duties, responsibilities, and qualifications required of the employee assigned to the job.

Minimum
Qualifications
Bachelor’s degree in human or social services or equivalency (one year of education can be substituted for two years
of related work experience). Demonstrated human relations and effective communication skills also required.

Fluency in the Spanish
language is preferred.

This position is patient-sensitive and must fulfill all associated requirements. We protect our patients,
coworkers and community by requiring all patient-sensitive employees to be immunized according to CDC standards and hospital policy. Limited
exemptions may be made for documented medical contraindications or religious beliefs that object to vaccinations.

Applicants must
demonstrate the potential ability to perform the essential functions of the job as outlined in the position
description.

Preferences
Social work licensure, or Bachelor in Social Work, or Bachelor of Science in Nursing, or Bachelor
in Health or Human Services strongly preferred. Experience working with high-acuity, complex patients including people suffering from
chronic disease, mental illness, drug addiction and chronic homelessness. Reliable transportation. Fluency in Spanish.

Special
Instructions

Requisition Number: PRN45365B
Full Time or Part Time? Full Time
Work Schedule Summary:

Department: 00235 – Infectious Disease
Location: Campus
Pay Rate Range: 31600 to 58400
Close Date:
9/17/2026
Open Until Filled:

To apply, visit https://utah.peopleadmin.com/postings/203727

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Tagged as: Employment