Program Specialist 2 – Financial Aid (C)

Shoreline Community College

Salary: $46,179.00
– $61,513.00 Annually

Job Number: PS2FA26

Location: Shoreline College, WA

Department: Financial
Aid Services

Position Summary

Date of First Consideration: July 12, 2026
Applications
received by the date of consideration will have priority in the review process, noting the position will remain open until a final hire is
made in the event a return for review of late applications is needed.
OFM Salary Range: 42 – $46,179 (Step A) –
$61,513 (Step L) /yr, depending on years of experience*
Salary is set by WA Office of Financial Management and is not negotiable. Salary
listed is inclusive of King County Pay Premium
*Step M at $63,139 is attainable for those who have 6 consecutive years working in a WA
State institution

Welcome! Learn More About
Shoreline AND Video Tour
Our Campus!

Shoreline’s Financial Aid Office is looking to welcome a Program Specialist 2 whose knowledge, experience,
and/or transferable skills are in alignment with the position needs and the College’s mission. The Enrollment Services & Financial Aid
Office (ESFA) provide timely, accurate, and friendly service to all students, visitors, and members of the campus community. We work to
ensure that all students have the opportunity to achieve their educational goals regardless of financial circumstances. Our goal is to serve
others with an empathetic, responsive, and caring attitude.

The Program Specialist 2 (PS2) is responsible for administering
specialized financial aid programs in compliance with federal, state, and institutional policies. This position will provide customer
service to students and families in person, on the phone and through email. Additionally, this position completes financial aid file review
and aid determination for one or more federal/state/institutional financial aid programs.

Primary responsibilities include the
following:

• Independently and accurately review student financial aid applications to determine aid eligibility.
• Interpret,
  apply and stay current with financial aid regulations, policies and procedures.
• Use Federal and State financial aid systems and web
  sites such as National Student Loan Data System (NSLDS), Common Origination & Disbursement web site (COD), the Financial Aid Partner Portal
  (FPP) and Washington Student Achievement Council (WSAC) portal to perform daily tasks.
• Counsel students and families regarding
  financial aid and the application process including other sources of funding such as Workforce Education and scholarships.
• Provide
  effective customer service to current/potential students, the campus community, and the public with the goal of eliminating educational
  barriers to students.

Qualifications

Education & Experience:

• Bachelor’s degree; OR
  Equivalent Education/Experience

Knowledge Of:

• MS Office Access, Excel, Outlook, PowerPoint, Teams, and
  Word; communication platforms such as Zoom
• Financial aid best practices in a higher education environment

Skill In:

• Fostering a climate of equity and belonging through multicultural awareness and responsiveness
• Time management,
  organization, and ability to meet competing deadlines/priorities
• Accuracy and attention, while working both independently and
  within a team environment
• Effectively communicating complex information diverse groups of students and staff
  members
• Effective customer service with evidence of multicultural understanding in support of student success
• Ability to
  access, evaluate, and accurately apply information from a variety of internal and external resources
• Serving diverse student
  populations, including historically underrepresented minorities, first generation, low-income, breadth of age range, students with
  disabilities, veterans, and international students
• Promoting cooperation by building/managing constructive working relationships at
  all levels
• Handling difficult and sensitive situations, using sound independent judgment within college/legal guidelines
• Writing/editing/proofreading concise materials resulting in effective oral and written communication

You
can’t check off every listed “Knowledge of” and “Skill in?” Please apply anyway! Studies have shown that some candidates are
less likely to apply to jobs unless they meet every single qualification – even if they might be a great fit for the
role!

Conditions of Employment

Physical Work Environment:
The College provides services
both online and in-person. This position will perform work in a standard office setting, use standard office equipment and physically attend
meetings. Please note, there may be limited opportunities for online work depending on program or area needs.If authorized for online work,
employees will need to provide their own workspace and internet access, noting the College will provide technical equipment and support for
online work needs.

Terms Of Employment/Salary:
This position is allocated to pay range 42, under the Washington
State Office of Financial Management higher education salary schedule. Salary placement for new employees is determined by the College. This
position works 40 hours per week, with a schedule dependent upon department needs. Hiring of this position is contingent on available
funding as determined by the College President.

Required Materials

To be considered for this
position, please submit the following:

• NEOGOV online application
• Cover letter describing relevant knowledge,
  skills, and characteristics that align with the needs of the position
• Current resume
• *Official transcript required upon
  hire*

Please Note:

• Once application materials have been submitted, you may not modify the
  application

If you are chosen to move forward in this recruitment, you will be notified via email to the address
listed in your application (make sure to check spam/junk folders)

Other Conditions:

Shoreline
College is committed to providing equal opportunity in education and employment for all students, employees, and applicants, and does not
allow discrimination or harassment on the basis of race or ethnicity, color, national origin, age, sex, sexual orientation, gender identity,
marital status, creed, religion, status as an honorably discharged veteran or military status, political affiliation or belief,
citizenship/status as a lawfully admitted immigrant authorized to work in the United States, or presence of any physical, sensory, or mental
disability. For our full non-discrimination statement and contact information, visit: https://www.shoreline.edu/about-shoreline/non-discrimination.aspx.

Persons with disabilities have
the right to reasonable accommodation in all aspects of employment with the College. This includes, but is not limited to recruitment,
application, hiring, training, termination, conditions of employment, and any other employer-supported activities. Applicants requesting
accommodation should contact the Office of Human Resources at hr@shoreline.edu.

In
accordance with RCW 28B.112.080, applicants considered for this position will be required to disclose if they are the subject of any
substantiated findings or current investigations related to sexual misconduct at their current or past places of
employment.

In compliance with the Immigration and Nationality Act, proof of authorization to work in the United States will
be required at the time of hire.

Shoreline College does not currently sponsor HB-1 visas. Other conditions that may apply
will be detailed upon the offer of employment.

Applicants considered for positions at the College may be required to submit
to a background check as a condition of employment. Adverse information from the background check will not necessarily preclude employment
but will be considered in determining the applicant’s suitability for the position.

Faculty positions are represented by the
American Federation of Teachers Local #1950.

Classified positions are represented by the Washington Federation of State
Employees.

To apply, please visit https://www.schooljobs.com/careers/shorelinecc/jobs/5383438/program-specialist-2-financial-aid-c

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