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Academic Advisor & Coach (Academic Counselor) 

Department: Advising


Location: Wellesley Hills

MassBay
fosters educational excellence and academic success to prepare students for
local and global citizenship, to promote their personal growth, to meet
critical workforce demands of communities, and to contribute to the
region’s
economic development.


Massachusetts Bay Community College is
served by a cadre of employees of varied backgrounds and
experiences.  We invite all individuals to consider joining
our community.

Located
in Greater Boston, MassBay is a
comprehensive, open-access community college,
offering associate degrees and certificate programs on three campuses in
Wellesley Hills,
Framingham, and Ashland, Massachusetts.


Position Summary:


The ideal candidate will join a vibrant educational
community and have a
desire and ability to serve a population of students with various needs and
backgrounds. 


Advise and
counsel students to develop academic plans of study, to select
curriculum, and course sequencing according to College and department
policies.
Design and offer advising and transfer services. Perform administrative tasks
and participate in programs associated with
department activities. Be a
resource to the college community about advising services.

Key Responsibilities and
Duties:


Academic Advising:

  • Provide students assistance with planning to meet educational goals through
    advising, technology, career services, retention and transfer services;
  • Provide students with the foundation to become
    increasingly capable of making informed academic, transfer, and career decisions;
  • Develop educational plans and monitor
    progress for various student groups and individual caseload of advisees;
  • Maintain knowledge of the curricula for MassBay
    degrees, certificate, courses and relevant transfer;
  • Maintain knowledge and currency with MassBay policies and procedures
    for admissions, enrollment, and completion of a program of study;
  • Evaluate and interpret placement test scores and transfer
    credit;
  • Assist students in planning appropriate courses for the student’s academic program;
  • Assist
    students with adding and / or withdrawing from courses;
  • Assist students in obtaining developmental / tutorial assistance;
  • Provide drop-in students assistance with academic planning during peak enrollment periods and throughout the academic year
    and summer terms;

Departmental
Support:


  • Assist in reviewing and developing College and departmental
    policy and effects on student success;
  • Perform degree audits, course substitutions, and waivers;
  • Utilize
    PeopleSoft programs to review student records;
  • Utilize EAB Navigate, recording accurate notes and documents to student
    files;
  • Assist in the development of advising workshops for faculty and staff;
  • Participate in Academic
    Advising, Coaching, and Transfer staff meetings, Academic Divisional and MassBay/SUCCESS Initiative staff meetings;
  • Perform
    other related responsibilities as assigned, ie, front desk coverage, answering phones, and scheduling appointments;
  • Advise
    the Director / Assistant Director regarding student / program issues;
  • Requires some evening and weekend hours during peak
    enrollment periods 
  • Perform other related responsibilities as assigned, in accordance with the collective bargaining
    agreement.

This list is not to be considered all-inclusive. A
supervisor may assign other duties as required to meet
the needs and foster the
mission of the College.

All employees of MassBay are expected to work collegially
and collaboratively within
a community that values and celebrates the variety
of student experience.


Minimum Qualifications:

Master’s
degree in Education, Counseling, Psychology or
closely related field; with three (3) years experience and/or training
involving college
admissions, academic advisement, career development, or
program/project management; or an equivalent combination of education,
training, and
experience.


Preferred Qualifications:

  • Sensitivity and commitment to the goals of Affirmative Action;
  • Experience working in a community college or similar environment;
  • Demonstrated commitment to working with
    students in need;
  • Demonstrated ability to serve large number of students and work in a fast-paced
    environment.
  • Demonstrated ability to work effectively with English language learners, adult learners, and students who need
    support to enroll in college-level coursework;
  • Bi-lingual in Spanish, Portuguese, and/or Haitian-Creole.

Additional Information:


Salary Range: $73,412 – $82,095
in accordance with one’s education
and experience as dictated by the collective
bargaining agreement classification compensation structure. As a Massachusetts State
Employee, you are offered an outstanding
suite of benefits adding value to your salary.

  • Array of choices for health
    insurance
    plans to meet individual/ family needs
  • Affordable Dental Insurance
    and vision discount program
  • 12 paid
    State/ Federal
    holidays
  • Generous sick, vacation, and
    personal time
  • Flexible Spending Plans to
    reduce your
    taxable income
  • Low-cost basic and optional
    life insurance
  • Defined Benefit Pension Plan, providing a fixed,
    pre-established benefit for employees at retirement
  • Thinking to save more money
    towards retirement: consider Deferred
    Compensation plans i.e., 457(b) or
    403(b).
  • Tuition Benefits for
    employees and dependents at state colleges and
    universities 
  • Free Employee Assistance
    Program (EAP)
  • Eligibility towards Public
    Service Loan
    Forgiveness (PSLF)
  • Free gym and parking on
    campus


Need more info:
https://www.massbay.edu/employment/benefits



Position
Type:
           
                       MCCC
Unit Professional

MCCC Union Title, and
Grade:
    Academic Counselor, Grade 5


Source of Funding:  
                       
State
Appropriation


Deadline:
                  
                       
July 7th,
2026, or after that until filled. 


To
Apply:  
                  &nbsp
;                      Please
include a letter of
interest and resume with your online application.

Final candidates are required to provide sealed transcripts
and/or certifications.


Hiring is contingent upon a successful CORI clearance.

Massachusetts
Bay Community College is an
affirmative action/equal opportunity
employer and does not discriminate on the basis of race, color, national
origin, sex, disability,
religion, age, veteran status, genetic
information, gender identity or sexual orientation in its programs and
activities as required by
Title IX of the Educational Amendments of
1972, the Americans with Disabilities Act of 1990, Section 504 of the
Rehabilitation Act of
1973, Title VII of the Civil Rights Act of 1964,
and other applicable statutes and college policies. The College
prohibits sexual
harassment, including sexual violence. Inquiries or
complaints concerning discrimination, harassment, retaliation or sexual
violence shall
be referred to the College’s Affirmative Action and/or
Title IX Coordinator, the Massachusetts Commission Against
Discrimination, the
Equal Employment Opportunities Commission or the
United States Department of Education’s Office for Civil Rights.



Tagged as: Employment

Source
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