Supervisor, Police Telecommunications

1. Supervise the day-to-day work assignments/schedules, including making work assignments and monitor attendance;
   
2. Monitor calls for services receipt, processing and assignment, to ensure consistency with goals and objectives;
   
3. Responsible for daily maintenance of all routine and emergency “traffic” routed through the communications center;
   
4. Interview and recommend potential new hires for employment;
5. Train and assist in the evaluation
   of employee performance to ensure quality operations;
6. Provide subordinates appropriate administrative and technical
   support;
7. Listen and discuss problems with subordinates; investigates and resolves complaints against
   Telecommunications Operators;
8. Substitute and perform the duties of the Telecommunications Operator when needed;
   
9. Identify emerging problems and work for their resolution;
10. Prepare and submit reports as
    required;
11. Ensure compliance with relevant laws, policies, and procedures; and
12. Document and
    schedule maintenance of all dispatch related equipment.

The Organization

Houston Community College (HCC) is an open-admission, public institution
of higher education offering a high-quality, affordable education for academic advancement, workforce training, career development and
lifelong learning to prepare individuals in our diverse communities for life and work in a global and technological society. We’re proud to
say that 98 percent of our graduates step into a job in their field of study immediately upon graduation. One of the largest community
colleges in the nation, HCC has served the Greater Houston area for over four decades. Accredited by the Southern Association of Colleges
and Schools, and the Schools Commission on Colleges, we offer 300+ associate degree and certificate programs to 75,000+ students across 13
Centers of Excellence and online each semester. We are proud to be No.1 among all community colleges in the nation in providing associate
degrees to minorities and No.1 in educating international students, with 10.4 percent of our student population from outside the USA. Our
vision is to become the Employer of Choice in support of our mission for Student Success by attracting, retaining and motivating the best
employees.

The Team

Play a central role at HCC as you keep our everyday
operations running like clockwork. You’ll get the chance to make things happen and work closely with inspiring leaders across different
parts of the institution. Whether your role is supportive, administrative, financial or something else, you’ll be part of a dynamic team
that not only provides HCC students with cutting-edge academic and career tools, it also takes care of its people.

Location

Houston is a city with limitless possibilities:
* Fourth-largest city
in the U.S. and home to 54 Fortune 500 companies, second only to New York City’s 55.
* 145 languages are spoken here.
*
Overall after-taxes living costs are 5.6 percent below the average for all 308 urban areas recently surveyed.
* Houston is a
major-league sports town, and don’t forget the annual Houston Livestock Show & Rodeo.
* The weather is great! Mild winters ensure
that outdoor activities can be enjoyed year-round.
* World-renowned medical care. The Houston metro area has long been known for
its first-rate health care system, with many Houston area hospitals consistently ranking among the nation’s top institutions.
*
With over 150 museums and cultural institutions in the Greater Houston area, museums are a large part of Houston’s cultural
scene.
* Houston is the Culture & Culinary Capital of Texas with more than 7,500 restaurants and eating establishments covering
60+ cuisines.

If this sounds like the role for you and you’re ready to join an amazing team, please apply right
away.

EEO Statement

Houston Community College does not discriminate on the
bases of race, color, religion, sex, gender identity and expression, national origin, age, disability, sexual orientation or veteran’s
status. The following person has been designated to handle inquiries regarding the non-discrimination policies

Sandra B.
Jacobson, J.D., M.Ed., SHRM-SCP, Interim Director of EEO and Compliance & Title IX Coordinator

Office of Equal
Opportunity and Title IX

PO Box 667517

Houston TX, 77266

713
718.8271 or hcc.oeotix@hccs.edu

HCC values its employees and their
contributions, promotes opportunities for their professional growth and development, and provides a positive working and learning
environment that encourages diversity, innovation and creativity, and inclusion.

Individuals with disabilities, who
require special accommodations to interview, should contact (713) 718-8565.

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