Sales Specialist, Ticket Sales and Operations

Athletics Department

Georgia State University

Georgia State University is a
Division I institution and member of the Sun Belt Conference. On a campus without boundaries, the Department of Athletics fosters a Culture
of Success through Academic Achievement, Competitive Greatness, Ethical Behavior, Social Responsibility, and Community Engagement that
educates and transforms a diverse group of talented student-athletes into future leaders.

The Athletics
Department at Georgia State University is seeking to hire a Sales Specialist, Ticket Sales and Operations. This
position will oversee the day-to-day affairs of the Ticket Office in the Athletics Department.

WHAT MAKES GSU A GREAT
PLACE?

• Flexible work environment.
• Generous benefits, including health, dental, vision, tuition assistance,
  retirement, etc.
• A knowledge-sharing organization that works collaboratively with diverse partners.
• Professional development
  opportunity and mentorship.
• A rapidly growing center within an academic setting.

WHAT WILL YOU DO:

This position is responsible for the ticket prospecting and selling functions to ensure sound follow-through on new leads and
excellent customer service. This position will include all ticketing and marketing functions for outside events.

DUTIES
AND RESPONSIBILITIES INCLUDE:

• Will oversee day-to-today affairs of the Ticket Office which includes some of the following
  functions: operations, revenue accountability, preparation of reports (summary data, daily sales, etc.) and reconciliations for all
  events.
• Operations of selling season ticket packages, individual game day sales, select non-athletics events and group outings and
  outside events.
• Oversee all ticket payment systems, prepare and design invoices, sales reports, commission reports, deposits and
  audit schedules. Report sales and attendance to proper staff, individuals, including the business office.
• Organize mailing in
  conjunction with the Panther Athletic Club for season tickets, renewal membership, event invitations, invoices and everything else
  associated with the season ticket campaigns
• Hire and supervise all Ticket Office staff to include, full-time, graduate assistants,
  temp, part-time staff, student workers.
• Responsible for ticketing including parking management, for all non-internal events that
  occur in GSU venues. Main functions include event build, inventory management, revenue and settlement reporting, day of box office
  management and access control.
• Create strategic partnerships with the neighboring community and corporate sponsors to drive interest
  and participation.
• Perform other duties as assigned by the Athletic Director or designee.

Anticipated Hiring Range: $56,050
(midpoint) – $84,087 (maximum). Salary offers will be determined based on the candidate’s qualifications in relation to the Minimum Hiring
Standards. Candidates earlier in their careers are typically offered salaries closer to the minimum of the hiring range, while those with
more advanced or relevant experience may be considered for compensation at or above the hiring range.
Disclaimer:
This job requisition provides a high-level job definition. It is not intended to provide a comprehensive or exclusive list of job duties. As
such, job duties and/or responsibilities within the context of this job requisition may change at the discretion the employee’s direct
supervisor.

Qualifications:
Bachelor’s degree and three years of related experience; or a
combination of education and related experience.

College/Business Unit: Athletics

Department: Athletics

Location: Atlanta Campus

Shift: Varies

Salary: $56,050 (midpoint) – $84,087 (maximum)

Pay Grade: 14

FLSA Status: Exempt

Job Type: Full Time (Benefits Eligible)

Special
Instructions:
To be fully considered for this position, all candidates at the time of submission must provide the
following documents:

• A complete and accurate GSU application
• Resume

#LI-DB1

Georgia State
University ValuesCOMMUNITY: Fostering a distinctive shared identity and common purpose across our multi-campus university,
IDENTITY, PLACEMAKING & BELONGING: Respecting the dignity and value of all people and perspectives through honorable conduct based on
engagement, fairness, access, and civility, TRANSFORMATION: Intentionally pursuing knowledge, practice, and scholarly rigor to inspire
lifelong learning, and to make our community and the world a better placeINTEGRITY: Adhering to our values, mission, and the truth through
respectful cooperation and effective stewardship of resources, EXCELLENCE: Achieving the highest standards and distinction in teaching,
research, and service, STRATEGIC INNOVATION: Embracing invention and creativity in the pursuit of meaningful discovery using our collective
talents USG Core Value StatementThe University System of Georgia is comprised of our 25 institutions of higher education
and learning, as well the System Office. Our USG Statement of Core Values are Integrity, Excellence, Accountability and Respect. These
values serve as the foundation for all that we do as an organization, and each USG community member is responsible for demonstrating and
upholding these standards. More details on the USG Statement of Core Values and Code of Conduct are available in USG Board Policy 8.2.18.1.2
and can be found on-line at https://www.usg.edu/policymanual/section8/C224/#p8.2.18_personnel_conduct Additionally, USG supports Freedom of
Expression as stated in Board Policy 6.5 Freedom of Expression and Academic Freedom found on-line at https://www.usg.edu/policymanual/section6/C2653.

Equal Employment OpportunityGeorgia State University is an equal opportunity employer with regard to veterans and
individuals with disabilities and prohibits discrimination on the basis of an individual’s race, color, religion, sex, national origin, age,
disability,, genetic information, or protected veteran status. Background CheckSuccessful candidate must be able to pass a
comprehensive criminal background investigation and other background searches as applicable to the job such as credit check and Motor
Vehicle Record. Clery Disclosure of Campus Security Policy and Campus Crime: Georgia State University is committed to its
students’ and employees’ safety and security.It complies with the Jeanne Clery Disclosure of Campus Security Policy and Campus Crime
Statistics Act (Clery Act) to provide information on certain crimes on campus. This position may be designated as a Campus Security
Authority, ensuring that reported crimes are routed to the appropriate University office.

Please note, Georgia State
University’s career board updates daily and requisitions are subject to be removed without prior notice or before the posting expires.

Georgia State University prohibits discrimination on the basis of an individual’s age, color, disability, genetic information,
national origin, race, religion, sex, or veteran status.

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