Cloud SysOps Administrator

Posting Number: NC00870

Division
Administration and Finance Division

Position
Type
Staff – Non Classified

Position Overview

The Cloud SysOps Administrator plays a key role in
designing, implementing, and supporting the cloud and infrastructure technologies that power the College’s academic and administrative
operations. As a member of the Information Technology Services team, this position is responsible for managing and optimizing cloud
platforms, enterprise systems, automation, security, monitoring, and disaster recovery solutions while leading and supporting cloud
migration and modernization initiatives. This role requires a proactive and innovative technology professional who enjoys solving complex
technical challenges, collaborating with stakeholders across campus, and leveraging emerging technologies to ensure the reliability,
security, and performance of critical systems and services in support of the College’s mission.

Primary
Purpose

Plan, design, implement, operate, monitor, and support technical solutions relating to all infrastructure services
needs of the college.

Essential Duties

• Administer infrastructure and cloud services, primarily Windows,
  secondarily Linux and other systems.
• Build and maintain operational tools for deployment, performance, security, and cost
  monitoring, as well as analysis of infrastructure, systems, and cloud services.
• Plan, execute, facilitate, and/or support projects
  and staff relating to the transition and/or migration of non-cloud resources into cloud services, both within Information Technology
  Services and for other college staff and organizations.
• Provision, configure, monitor, and maintain systems and security access,
  both via available web-based management consoles, scripts, and automation tools.
• Implement and maintain operational and tools for
  backups and disaster recovery of on-premise systems and cloud services/resources.
• Produce and maintain documentation and records
  relevant to the areas of responsibility.
• Troubleshoot systems and assist with troubleshooting cloud-dependent services as
  needed.
• Maintain proficiency in server administration, cloud system administration, and cloud DevOps technologies and
  practices.
• Train and supervise student employees and network/telecom technicians as assigned and assist in evaluating training
  needs.

Assist in:

• Analyzing and troubleshoot all issues.
• Establishing and enforcing standards and procedures.
• Evaluating and recommending evaluate existing and future cloud technology and services with respect to their applicability to the
  college.
• Establishing best practices in all technical areas, such as system administration, cloud security, cost and performance
  monitoring, and cloud services.
• Establishing and maintaining security of all cloud services.
• Assessing technical needs of
  a department.
• Estimating resource requirements for developing specialized software.

Occasional
Duties

• Perform occasional duties of Senior Technical Programmer. Perform other related duties as required or as assigned by
  the Manager of Technical Services.

Required Skills, Knowledge, and Abilities

• Demonstrated competence in
  the management of cloud collaboration platforms (such as Microsoft 365 and Google Workspace) and cloud services (such as Microsoft Azure,
  Google Cloud Platform, and Amazon Web Services).
• Demonstrated experience in Microsoft Windows server/system administration.
• Demonstrated knowledge, understanding, and fluency of data networking and data security principles and practices.
• Demonstrated
  ability to learn and use a wide variety of technologies and tools.
• Demonstrated ability to show initiative, leadership, and
  coordinate efforts where needed.
• Strong interpersonal skills.
• Ability to work independently as well as effectively and
  collegially with faculty, administrators, students and colleagues.
• Excellent analytical, organizational and communication
  skills.

Required Qualifications

• Education: Bachelor’s degree or equivalent
  experience.
• Experience: Minimum of six year’s experience in the design, installation and maintenance of computer
  systems, server administration, cloud technology, SysOps/DevOps engineering of which two years’ experience shall be in the area of cloud
  services technical support.

Preferred Qualifications

• Bachelor’s degree in computer science or closely
  related field.
• Demonstrated experience in Linux server/system administration.
• Demonstrated experience and fluency in
  networking, security, high-availability, and disaster recovery concepts as these relate to cloud platforms.
• Demonstrated experience
  in production and maintenance of technical documentation, both for internal users, as well as for external communication.
• Demonstrated experience in leading, coordinating, and implementing technical projects and initiatives.
• Demonstrated experience
  in coordinating with vendors and other third-parties.

Does this position have Direct
Reports?
Yes

Environmental Conditions

This position is not substantially exposed to adverse
environmental conditions, but requires lifting, moving, and/or installation of moderately heavy equipment (such as computers) and other
related information technology components.

Salary Grade: 14NC

Work Schedule

Monday –
Friday
8:30AM-4:30PM
May require evening and weekend work as needed.

Benefits

Full-time
employees enjoy an array of benefits including:

• Health and Wellness – Medical, Dental & Vision
• Wellness Incentives
  and Rewards
• Paid time Off – Vacation, Sick & Holiday
• Retirement Benefits
• Disability and Insurance Benefits
• Education Benefits – Tuition waivers for RIC, CCRI & URI

For a complete listing, visit Employee
Benefits.

Reports To (Title)
Manager, Data Center Infrastructure and
Operations

Collective Bargaining Unit
PSA

Application Open
Date
07/13/2026

Special Instructions

Please be advised that the college is unable to
provide visa sponsorship for this position. Candidates must have authorization to work in the US without the need for employer
sponsorship.

EEO Statement

Rhode Island College is an equal opportunity employer. The institution
does not discriminate on the basis of race, color, national origin, sex, disability religion, age, veteran status, or any other protected
status under applicable law. Rhode Island College is committed to maintain a workplace and educational environment that supports equal
opportunity, professionalism and respectful engagement for all community members.

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