Service Crew Lead, f/t – Dining Services

Company Description:

At Roger Williams University, students are prepared to be thinkers and doers ready to
solve challenging problems with innovative solutions. RWU offers 50 majors and robust offerings of graduate and professional programs across
eight schools of study including Rhode Island’s only law school, with campuses on the coast of Bristol and in the heart of Providence, R.I.
With small classrooms and a focus on undergraduate and graduate research and community engagement, a Roger Williams education blends the
strength of liberal arts and professional studies, providing all students with the depth and breadth of interdisciplinary thinking and
well-rounded knowledge necessary to succeed in our interconnected, global world. RWU is committed to strengthening society through engaged
scholarship so that students graduate with the ability to think critically and apply the practical skills that today’s employers demand.

Roger Williams University seeks to recruit and support a broadly diverse community of faculty and staff. We value all races, genders,
identities, and abilities. RWU is committed to creating a thriving community that encourages lifelong learning, professional development,
and academic innovation.

Job Description:

The Service Crew Lead is responsible for maintaining the caf and
its components and the supervision of service staff during daily operations. Performs jobs such as setting and resetting dining room tables,
clearing tables, refilling water, and maintaining consistent and efficient unit specific service standards.

Essential
Functions/Characteristics

Interacts professionally with other employees, customers, and suppliers.

Performs
quality work within deadlines with or without direct supervision.

Works effectively as a team leader on all assignments.

Works
independently while understanding the necessity for communicating and coordinating work efforts with other employees and organizations.

Cleaning Services

Maintains service stations in a clean and orderly manner throughout shift.

Performs all opening and closing side work as specified by manager.

Removes plates and silverware when all guests have finished,
following proper service standards.

Leadership

Works as a contact between service crew and
management.

Directs service crew on daily/shift basis.

Additional Functions

This position does
directly supervise b and is responsible for working as a team and completing task in a group setting.

FT
Dining
$500 signing bonus after a 4-month satisfactory probationary period is completed.
** Competitive salary and excellent benefits package including health, dental, paid holidays, free parking, free meals during
working hours, free uniforms, free gym membership, tuition benefits, paid employee referral program, and a generous 403(b) match
**

Requirements:

To perform this job successfully, an individual must be able to perform each
essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable
accommodations may be made to enable individuals with disabilities to perform the essential functions.

Ability to interact with
diverse and high volume customer base in a friendly and efficient manner.

Ability to use the time clock system properly, and record
worked hours for processing.

Ability to take direction from multiple managers, supervisor and employees.

Ability to work in a
team environment.

Ability to work calmly and effectively under pressure.

Must have problem-solving abilities, be
self-motivated, and organized.

Commitment to quality service, and food and beverage knowledge.

Possess the ability to meet
Dining uniform standards for this position.

Utilize all Personal Protective Equipment per Dining guidelines.

Wear a cut
resistant glove whenever using a sharp or potentially sharp tool or instrument.

Ability to follow all of Dining health and safety
standards and requirements.

At the University’s discretion, the education and experience prerequisites may be accepted where the
candidate can demonstrate, to the satisfaction of the University, an equivalent combination of education and experience specifically
preparing the candidate for success in the position.

Additional Information:

Roger Williams
University is an affirmative action/equal opportunity employer and com-mitted to a diverse workforce. All applicants will receive
consideration for employment without regard to race, color, religion, sex, national origin, or any other basis protected by applicable state
and federal law. For information on our Non-discrimination policy, visit here.

RWU prohibits all forms of discrimination on the basis of sex in its education programs and
activities and is required by Title IX of the Education Amendments of 1972 (Title IX) and its implementing regulations not to discriminate
in such a manner. Complaints of Title IX sexual harassment should be reported to the Title IX Coordinator at the contact information listed
below. Details regarding the formal complaint process can be found here: Title IX Sexual Harassment Policy and Procedures. All complaints of sexual harassment will be taken seriously and
responded to promptly. TITLE IX COORDINATOR: Dr. Jen Stanley, 1 Old Ferry Road, Bristol, RI 02809 / Phone Number: (401)
254-3123 /Email Address: jstanley@rwu.edu

Application
Instructions:

Please attach a resume, cover letter, and list of three (3) professional references.

For more
information about our Dining Services opportunities, please call our informational help line at: 401.254.3460 or email us at commonsdiningwork@rwu.edu. A manager will be in contact with you. Thank
you!

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