Financial Aid State Program Specialist

Financial Aid is seeking an experienced individual to join our counseling team to manage Massachusetts
state aid programs, including MASSGrant and other state-funded scholarship initiatives, ensuring accurate awarding and compliance with
MAHEAA and OSFA regulations. Day to day, you’ll review student eligibility, process awards, and resolve complex aid packaging issues within
the student information system. You’ll also serve as a knowledgeable resource for students, families, and campus colleagues navigating state
aid processes and appeals, while contributing to the reporting, reconciliation, and audit-readiness activities that keep the office
accountable to state and institutional requirements. This position will also be responsible for aid counseling and processing for Salem
State’s Study Abroad students as well as National Student Exchange.

Salem State University is a place where your career can grow
alongside your impact. As the Commonwealth’s Civic Engagement University and a proud Hispanic-Serving and Minority-Serving Institution,
we’re committed to creating a workplace that’s as inclusive and dynamic as the students we serve. Civic engagement isn’t a buzzword here. It
shapes how we work, collaborate and show up for one another. If you want a role where your day-to-day work makes a real difference in
students’ lives and in the broader community, Salem State is the right fit.

Required
Qualifications:

1. Associate degree
2. Minimum three years of experience in a
   financial aid office, or five years within higher education administrative offices
3. Knowledge of both Massachusetts and Federal Aid
   regulations
4. Experience and proficiency with MS office software

Preferred
Qualifications:

1. Bachelors degree
2. Strong organizational and time management
   skills and a high level of attention to detail
3. Experience using PeopleSoft
4. Experience with Massachusetts State Aid
   Programs, the Office of Student Financial Assistance (OSFA) systems, and their reporting requirements
5. Experience working within
   Federal Student Aid (FSA) systems such as COD, NSLDS, and FAA Access
6. Demonstrated ability to interpret and apply complex federal
   and state financial aid regulations in a higher education setting

Working Location

This is a hybrid
position in Salem, MA with on-campus, in-person responsibilities, which may require occasional work on evenings and weekends.

Application Instructions

Please apply online and attach your resume and cover letter.

Employment is
contingent upon a completed background and CORI check satisfactory to the university.

This position is not eligible for H1B visa
sponsorship.

EEO Statement

The university considers all qualified candidates without regard to race, color,
religion, sex, age, national origin, disability status, veteran status, gender identity, sexual orientation, genetic information, pregnancy
or pregnancy-related condition or any other characteristic protected by law.

ADA Statement

Salem State
University complies with the Americans with Disabilities Act (ADA) to provide reasonable accommodation to qualified applicants and employees
with disabilities. For accommodation information or requests please email eo-hr@salemstate.edu.

Recruitment Agencies

Salem
State University does not partner with or accept candidates from outside staffing agencies. All hiring is managed directly by our internal
Talent Acquisition team.