Parking Lot Attendant

Job #: 042944

Location Syracuse, NY

Pay Range:
$19.523 Per hour

Hours:

• 11:00 a.m. -7:00 p.m. Monday -Thursday
• 10:00 a.m. -6:00 p.m. Friday

Hours may
vary based on operational needs. This position will require an average of 15-20 hours of overtime each week during the academic year. Must
be able to work evenings, nights, and weekends.

Job Type: FT Academic

Job Description:

The Parking Lot
Attendant plays a critical front-line role in ensuring a positive and welcoming experience for all visitors to the [University Name] campus.
This individual serves as a key point of contact for guests, providing exceptional customer service, accurate information, and support
related to campus parking. This role requires professionalism, reliability, and the ability to remain calm and courteous under
pressure.

Education and Experience:

• High school degree required.
• Must hold a current and clear United States
  driver’s license.
• This position will require an average of 15-20 hours of overtime each week during the academic year.
• Must be able to work evenings, nights, and weekends.
• Must display a customer-first, solution-oriented attitude.

Skills and Knowledge:

• Must be able to accurately and efficiently perform math functions (addition, subtraction,
  multiplication, division)
• Must display a customer-first, solution-oriented attitude.
• Outstanding customer service
  skills.Â
• Patience and empathy.Â
• Ability to work well under pressure.Â
• Ability to clearly communicate directions
  and instructions.

Responsibilities:

• With an emphasis on outstanding customer service, greet and communicate with
  visitors to the University campus, including but not limited to parents, invited guests, vendors, customers, and Board of Trustee
  members.
• Serve as a liaison between guests and various departments providing directional and other information, always exhibiting
  courtesy, professionalism and respect, even when handling difficult circumstances.
• Ensure nametag is always prominently displayed
  on outside of booth when on duty.
• Regulate the space availability in parking areas; issue tickets to non-permit holders parked in
  permitted locations and issue other parking citations as appropriate.
• Monitor 2-way radio and phones for emergency or change in
  daily routing.
• Respond promptly to radio calls in a courteous, professional manner.
• Work with emergency crews to allow
  access to affected areas to allow them to safely and effectively perform job responsibilities.
• Timely communicate critical updates
  as required.
• In an efficient manner, and at times in stressful circumstances, carefully and accurately calculate parking charges
  for customers, receive payment and issue change as appropriate, maintain accurate record of financial transactions, safeguard collected
  payments for submission in accordance with department protocols.
• Maintain a courteous, professional demeanor in all
  interactions.

About Syracuse University:

Syracuse University is a private, international research university with
distinctive academics, diversely unique offerings and an undeniable spirit. Located in the geographic heart of New York State, with a global
footprint, and nearly 150 years of history, Syracuse University offers a quintessential college experience.

The scope of Syracuse
University is a testament to its strengths: a pioneering history dating back to 1870; a choice of more than 200 majors and 100 minors
offered through 13 schools and colleges; nearly 15,000 undergraduates and 5,000 graduate students; more than a quarter of a million alumni
in 160 countries; and a student population from all 50 U.S. states and 123 countries. For more information, please visit www.syracuse.edu.

About the Syracuse area:

Syracuse is a
medium-sized city situated in the geographic center of New York State approximately 250 miles northwest of New York City. The metro-area
population totals approximately 500,000. The area offers a low cost of living and provides many social, cultural, and recreational options,
including parks, museums, festivals, professional regional theater, and premier shopping venues. Syracuse and Central New York present a
wide range of seasonal recreation and attractions ranging from water skiing and snow skiing, hiking in the Adirondacks, touring the historic
sites, visiting wineries along the Finger Lakes, and biking on trails along the Erie Canal.

Application Deadline:
Full
Consideration By:

To apply, visit https://www.sujobopps.com/postings/113860

Syracuse University is an equal-opportunity
institution. The University prohibits discrimination and harassment based on race, color, creed, religion, sex, gender, national origin,
citizenship, ethnicity, marital status, age, disability, sexual orientation, gender identity and gender expression, veteran status, or any
other status protected by applicable law to the extent prohibited by law. This nondiscrimination policy covers admissions, employment, and
access to and treatment in University programs, services, and activities.

Syracuse University has a long history of engaging veterans
and the military-connected community through its educational programs, community outreach, and employment programs. After World War II,
Syracuse University welcomed more than 10,000 returning veterans to our campus, and those veterans literally transformed Syracuse University
into the national research institution it is today. The University’s contemporary commitment to veterans builds on this historical legacy,
and extends to both class-leading initiatives focused on making an SU degree accessible and affordable to the post-9/11 generation of
veterans, and also programs designed to position Syracuse University as the employer of choice for military veterans, members of the Guard
and Reserve, and military family members.

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