Associate Vice President of Advancement Systems & Enablement

Help build the technology, data, and systems that power our mission.

The Phi Kappa Psi Foundation seeks an innovative,
collaborative, and forward-thinking leader to serve as our Associate Vice President of Advancement Systems & Enablement. This is an
exceptional opportunity for someone who enjoys connecting people, technology, and data to create organizational excellence and measurable
impact.

Behind every meaningful donor relationship, scholarship awarded, leadership experience delivered, and life changed is a
strong operational foundation. As our Associate Vice President, you will lead the strategy, optimization, and stewardship of the
Foundation’s advancement systems, ensuring our technology, processes, and data enable staff and volunteers to work more effectively and make
better-informed decisions.

Working closely with senior leadership and colleagues across the Foundation and Fraternity, you will
oversee our advancement technology ecosystem, serve as the primary administrator of Raiser’s Edge NXT, guide data governance and reporting
initiatives, lead systems integrations, and champion a culture that embraces technology and data as strategic assets, not simply
administrative tools.

This position is ideal for an experienced advancement operations or CRM professional who enjoys solving
complex challenges, improving organizational processes, developing reporting and business intelligence, and helping others maximize the
potential of technology. Success in this role requires equal parts strategic vision, technical expertise, collaboration, and a genuine
desire to help colleagues succeed.

We’re looking for someone who:

• Enjoys building systems that empower
  people.
• Thrives on turning data into meaningful insights and informed decisions.
• Understands fundraising operations and
  advancement technology.
• Has experience with CRM platforms such as Blackbaud Raiser’s Edge NXT, Salesforce and related advancement
  technologies.
• Enjoys training, mentoring, and helping colleagues leverage technology with confidence.
• Is energized by
  continuous improvement and finding smarter ways to support mission-driven work.

At the Phi Kappa Psi Foundation, you will join
a collaborative, mission-focused team dedicated to expanding educational opportunities, strengthening leadership development, advancing
scholarship, and investing in the lifelong success of our members. The systems you build and the processes you improve will directly support
the Foundation’s ability to raise, invest, and steward resources that positively impact thousands of students and alumni each year.

BASIC FUNCTION:

The Associate Vice President of Advancement Systems & Enablement is a full-time leadership position
responsible for ensuring the Foundation’s people, processes, data, and technology platforms are aligned to advance the organization’s
mission and objectives. This role combines both strategic and tactical responsibilities, serving as the steward of the Foundation’s
advancement systems while fostering organizational adoption, proficiency, and effective utilization of technology and data.

The
Associate Vice President serves as the operational owner of the systems and tools that support fundraising, donor engagement, scholarship
and grant administration, program delivery, and related organizational functions. The position is responsible for data governance, data
integrity, system optimization, and the management of cross-organizational data relationships and workflows. Working closely with executive
leadership, the role helps evaluate, recommend, and implement technology solutions that enhance organizational effectiveness, improve
decision-making, and support strategic priorities.

Operating within a shared-services technology environment, the Foundation manages
complex fundraising, financial reporting, donor stewardship, scholarship, grantmaking, and programmatic activities. This position serves as
the Foundation’s primary liaison for these technology relationships excluding selected systems that rest with the finance team, ensuring
systems integration, data security, information accessibility, and operational continuity. The Associate Vice President also provides
reporting, analytics, and organizational intelligence that enable data-informed decisions while helping staff and volunteers leverage
available tools to maximize performance and mission impact.

RESPONSIBILITIES:

Data Architecture & Systems
Strategy
(20%)

• Serves as the strategic architect and administrator of the Foundation’s advancement technology
  infrastructure.
• Develops, documents, and implements policies, procedures, and standards governing data management, security,
  accessibility, and system utilization.
• Acts as the primary owner, administrator, and subject matter expert for Raiser’s Edge and
  related advancement systems.
• Evaluates emerging technologies, artificial intelligence tools, automation platforms, and predictive
  analytics solutions that improve organizational effectiveness, fundraising performance, and operational efficiency.
• Oversees system
  configuration, optimization, upgrades, integrations, and ongoing maintenance to ensure operational effectiveness.
• Manages the
  Foundation’s broader data ecosystem, ensuring systems function cohesively to support fundraising, communication, stewardship, scholarship,
  grantmaking, finance, and operational needs.
• Leads integration efforts and manages relationship between Foundation-managed platforms
  and external systems, including Salesforce, event management platforms, online giving tools, payment processors, marketing automation
  systems, and other third-party applications, including contract oversight, performance evaluation, and strategic planning.
• Develops
  and maintains system documentation, data dictionaries, reports, queries, workflow maps, and governance standards.
• Collaborates with
  internal and external stakeholders to ensure systems align with organizational priorities and strategic objectives.

Data
Integrity, Governance & Operations (40%)

• Oversees the day-to-day integrity, accuracy, completeness, and reliability of
  the
  Foundation’s constituent and donor database.
• Establishes and monitors data quality standards and key performance indicators
  related
  to database health.
• Leads ongoing data audits, cleanup initiatives, deduplication efforts, and corrective actions to
  maintain
  accurate records.
• Develops and implements data governance practices that ensure consistency across departments and
  platforms.
• Creates and enforces procedures for data entry, constituent management, coding structures, campaign tracking, and record
  maintenance.
• Collaborates with Finance team to establish and maintain gift processing workflows, policies, and controls that support
  accurate financial and donor records.
• Serves as the primary resource for troubleshooting data-related issues and resolving system
  discrepancies.
• Oversees data imports, exports, migrations, and conversion projects while ensuring data accuracy and
  integrity.
• Partners with advancement, finance, and program staff to ensure accurate reconciliation and reporting of philanthropic
  activity.
• Develops and manages the annual technology and advancement operations budget, including software licensing, vendor
  contracts, consulting services, and future technology investments.
• Leads and maintains the Foundation’s digital giving
  infrastructure, including online donation forms, campaign-specific giving pages, event registration platforms, and payment processing
  integrations, ensuring an exceptional donor experience, accurate data capture, and seamless integration with the Foundation’s advancement
  systems.
• Maintains appropriate data security controls, user permissions, and access protocols.
• Supports compliance with
  applicable privacy regulations, donor confidentiality requirements, and organizational policies.
• Develops and manages disaster
  recovery and data continuity procedures for advancement systems.
• Develops and manages the annual technology and advancement
  operations budget, including software licensing, vendor contracts, consulting services, and future technology investments.

Data Analysis, Reporting & Business Intelligence (25%)

• Produces timely, accurate, and actionable queries,
  reports,
  dashboards, and analytics to support organizational decision-making.
• Develops standard and custom reporting tools for
  fundraising,
  donor engagement, stewardship, scholarships, grants, and operational performance.
• Assists leadership in analyzing data
  trends,
  identifying opportunities, and evaluating progress toward strategic goals and key performance indicators.
• Creates
  prospecting,
  pipeline, campaign, participation, retention, and performance reports that inform fundraising strategy.
• Supports board,
  committee,
  executive, and management reporting needs.
• Identifies patterns and insights within constituent and donor data to improve
  engagement,
  retention, and fundraising outcomes.
• Collaborates with staff to define reporting requirements and translate business
  needs into
  meaningful analytical outputs.
• Maintains data visualization tools and dashboards that provide real-time access to
  critical
  performance metrics.

Advancement Enablement, Training & User Support (15%)

• Serves as the
  primary trainer,
  coach, and internal consultant for advancement/Foundation systems, tools, and technology platforms.
• Leads
  onboarding and ongoing
  training for new staff on database procedures, reporting tools, workflows, and technology resources.
• Develops
  training materials,
  user guides, reference documentation, and best practices for system utilization.
• Empowers fundraising staff to
  focus on donor
  cultivation, solicitation, stewardship, and relationship management by ensuring systems effectively support their
  work.
• Enables
  programmatic staff to focus on delivering mission impact through efficient and user-friendly technology
  solutions.
• Provides
  proactive support and troubleshooting to staff utilizing advancement systems and related
  technologies.
• Monitors advancements in
  fundraising technology, constituent relationship management systems, business intelligence
  tools, and related platforms. Proactively
  assesses new features and updates, communicates their relevance to staff, and provides training
  and guidance that enables teams to leverage
  technology more effectively in support of fundraising, stewardship, program delivery, and
  organizational goals.
• Identifies
  opportunities to streamline workflows, reduce administrative burden, and increase organizational
  efficiency.
• Promotes adoption of
  technology solutions and fosters a culture of data-informed decision making across the
  organization.
• Collaborates with leadership to
  identify future system and reporting needs that support organizational growth and
  advancement objectives.
• Stays current on industry
  trends, best practices, and emerging technologies related to fundraising
  operations, constituent relationship management, and business
  intelligence.

INTERNAL RELATIONSHIPS:

Reports to the Chief Advancement Officer. Works closely with the
Chief Financial Officer, Senior Director of Technology and Finance
Administrator, as well as with all Foundation and Fraternity staff.

EXTERNAL RELATIONSHIPS:

Has regular contact with
the public, vendors, donors, alumni, undergraduates, and friends of Phi
Kappa Psi as appropriate.

QUALIFICATIONS and QUALITIES:

• Bachelor’s degree required.
• Minimum of seven (7)
  years of progressively responsible experience in database
  administration, data governance, advancement operations, CRM management, or
  related technology leadership roles.
• Demonstrated
  expertise in constituent relationship management (CRM) systems within a nonprofit
  or philanthropic environment, preferably including
  Blackbaud Raiser’s Edge NXT and Salesforce.
• Proven experience leading system
  implementations, conversions, integrations, upgrades,
  and user adoption initiatives.
• Strong understanding of data architecture,
  database management, data governance, and data quality
  best practices.
• Demonstrated ability to design, document, implement, and
  continuously improve scalable processes and
  systems.
• Experience managing and integrating multiple technology platforms to support
  fundraising, stewardship, marketing, finance,
  and program operations.
• Strong analytical skills with the ability to transform complex
  data into actionable insights, reports,
  dashboards, and recommendations.
• Exceptional communication and interpersonal skills,
  including the ability to translate technical
  concepts into practical guidance for non-technical audiences.
• Proven ability to train,
  coach, and support staff in the effective use
  of technology and data-driven processes.
• Demonstrated ability to work collaboratively
  across departments and build productive
  relationships with staff, volunteers, consultants, and vendors.
• Strong project management,
  organizational, and prioritization skills
  with the ability to manage multiple initiatives and deadlines simultaneously.
• High degree
  of accuracy, attention to detail, and
  commitment to data integrity and operational excellence.
• Ability to identify issues, evaluate
  alternatives, and implement effective
  solutions in a timely and thoughtful manner.
• Self-motivated and able to work independently
  while contributing effectively as a
  member of a collaborative team.
• Adaptable and comfortable working in a dynamic environment with
  evolving priorities and
  technologies.
• Understanding of fundraising operations, donor stewardship, gift processing, and advancement
  services practices
  preferred.
• Broad knowledge of nonprofit fundraising principles, donor lifecycle management, and constituent
  engagement strategies
  preferred.
• Demonstrated professionalism, sound judgment, discretion, and commitment to maintaining
  confidentiality.
• Willingness and ability to travel and work occasional evenings and weekends as required.

Preferred
Characteristics

• Intellectual curiosity and a commitment to continuous learning.
• Strong customer-service orientation
  and desire to help others succeed.
• Creative and proactive approach to solving problems and improving processes.
• Positive
  attitude, collaborative spirit, and ability to foster adoption of new technologies and ways of working.
• Sense of humor and
  enthusiasm for advancing the organization’s mission.

OTHER DUTIES:

The above statements are intended to describe
the general nature and level of work being performed in this position. They are not to be construed as an exhaustive list of all
responsibilities, duties, and skills required of personnel so classified. All personnel may be required to perform duties outside of their
normal responsibilities from time to time. Nothing in this job description restricts management’s right to assign or reassign duties and
responsibilities to this job at any time.

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