Assistant Ticket Manager & Business Operations

Salary: $48,800.00 – $54,700.00 Annually

Location: Normal

Job Number:
202300912

Department: Athletics

Description

Summary:

Assists in managing and coordinating the business and service
programs of Alabama A&M University (AAMU) Athletics Business Office. The Ticket & Business Operations Assistant participates in the daily
sale and assignment of tickets for athletic events, provides support and assistance for athletic ticket operations, and performs duties
essential to the Athletic Business Office.

Examples of
Duties

Essential Duties and Responsibilities:

• Handles daily ticket office sales and
  provides customer support as it relates to online and in-person ticket sales, including proficiency with the athletics ticketing
  system.
• Maintains appropriate ticket sales records.
• Follows all NCAA, university, and athletics department policies and
  procedures as they relate to cash/revenue collection and inventory control.
• Provides administrative support to the Athletics
  Business Office and part-time coaches.
• Prepares and inputs requisitions in the Banner system for assigned Olympic sports and the
  Athletics Business Office.
• Contributes to the overall success of the athletics department by performing other duties and
  responsibilities as assigned by the Vice President and Director of Athletics and/or their designee.
• Performs some weekend and
  evening job duties.
• Performs other duties as assigned.

Typical
Qualifications

Minimum Position Requirements (including certifications, licenses, etc.):

• Bachelor’s degree
  in business or other related field and at least two (2) years of business, sales experience, and customer service experience in an athletic
  department or other customer-related environment.

OR

• An equivalent combination of relevant education and/or
  experience.

Supplemental Information

Knowledge, Skills, and
Abilities:

• Proficiency with the athletics ticketing system
• Strong business operations skills
• Strong verbal
  and written communication skills
• Excellent interpersonal skills
• Proficiency with computers and the internet, specifically
  Microsoft Excel and Word
• Good organizational and time management skills
• A professional demeanor
• Ability to work
  effectively in a high-energy environment with people of other cultures and backgrounds
• Ability to work some weekends and
  evenings
• Ability to multitask and use critical thinking skills

Tagged as: Employment