Member Experience Specialist II, Branches

Functional Area: Credit Union

Department: Credit Union

School Area: Credit Union

Pay Range Minimum: $24.76

Pay Range Maximum: $34.20

Employment Type: Full-Time

Employment Category: Non-Exempt

Visa Sponsorship Available: No

Schedule: On-site

Pay Grade: 5

Posting Description

MEMBER EXPERIENCE SPECIALIST II, Credit Union, serves as a first point of contact for members via branch, online, or Contact Center channels. This role provides information, assistance, and solutions addressing members’ financial needs and challenges through email, phone, or written correspondence.

The full job description is available, here: https://www.dropbox.com/scl/fi/52acfb6axqkfhx802yjjl/Member-Experience-Specialist-II.docx?rlkey=iblnm6gsp5ujigeh4covn83k8&st=cst0rg0a&dl=0

Job Requirements

REQUIRED: A minimum of three years of experience and High school diploma or equivalent certificate of education. PREFERRED: Financial services experience; cash handling, credit card transactions, and balancing experience; and one or more years of experience.

9/11/2026

Tagged as: Employment