Administrative Assistant

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Department: 516001 – Communication Technologies

Location: Raleigh, NC

Essential Job Duties:
Play a key role in supporting the daily operations of NC State’s Communication Technologies team (ComTech). As the Administrative Assistant/Office Manager for ComTech and other OIT units as needed, you will provide high-level administrative support to department leadership while helping ensure efficient office operations, effective communication, and exceptional service for staff and campus partners. Your work will directly support the Assistant Vice Chancellor and leadership team, enabling them to focus on advancing the university’s technology initiatives.

Key Responsibilities

Executive & Administrative Support

• Provide administrative support to the Assistant Vice Chancellor and four direct reports, including managing complex calendars, coordinating meetings, preparing correspondence, and performing a variety of administrative and clerical functions.
• Coordinate meeting logistics and scheduling with campus stakeholders to support efficient communication and collaboration.

Office Operations & Team Support

• Manage day-to-day office operations, including coordinating travel arrangements, office supply purchasing, and administrative support for departmental HR-related processes.
• Provide administrative support for ComTech and other OIT units as needed to help ensure smooth departmental operations.

Communication & Customer Service

• Serve as a resource for department staff by responding to inquiries, directing requests to the appropriate resources, and providing responsive, professional customer service.
• Utilize office productivity and collaboration tools to support communications, maintain information, and perform routine updates to departmental web content.

If you are an organized, customer-focused professional who enjoys supporting leadership, coordinating multiple priorities, and helping a team operate efficiently, we encourage you to apply. This is an opportunity to contribute to a collaborative organization that supports the technology services relied upon by the NC State community.

Other Work/Responsibilities:

• Other duties as assigned.

Minimum Experience/Education:
High School Diploma or equivalency and one year of related office experience; or equivalent combination of training and experience.

Required Qualifications:
Excellent interpersonal skills including the ability to communicate verbally as well as via written communications. The ability to analyze requests from staff and utilize knowledge of departmental services to route staff to the appropriate individuals able to assist with any questions. A wide range of computer skills including productive tools (eg Google Docs/Sheets/Slides/Forms) and the ability to perform minor updating of web content (eg monthly metrics).

Preferred Qualifications:

• Experience providing executive-level administrative support, including managing complex calendars, coordinating meetings, and arranging travel for senior leaders.
• Experience supporting office operations in a higher education, information technology, or similarly complex administrative environment.
• Demonstrated proficiency with Google Workspace (Docs, Sheets, Slides, and Forms) and experience maintaining or updating web content.
• Experience coordinating administrative processes related to travel, purchasing, office operations, or human resources.
• Strong organizational skills with the ability to manage multiple priorities, maintain confidentiality, and work independently while supporting a collaborative team environment.

Required license or certification:
N/A

Position Number: 00046325

AA/EEO Statement:
NC State University is an equal opportunity employer. All qualified applicants will receive equal opportunities for employment without regard to age, color, disability, gender identity, genetic information, national origin, race, religion, sex (including pregnancy), sexual orientation, and veteran status. The University encourages all qualified applicants, including protected veterans and individuals with disabilities, to apply. Individuals with disabilities requiring disability-related accommodations in the application and interview process are welcome to contact 919-513-0574 to speak with a representative of the Office of Equal Opportunity.

If you have general questions about the application process, you may contact Human Resources at (919) 515-2135 or workatncstate@ncsu.edu.

Final candidates are subject to criminal & sex offender background checks. Some vacancies also require credit or motor vehicle checks. Degree(s) must be obtained prior to start date in order to meet qualifications and receive credit.

NC State University participates in E-Verify. Federal law requires all employers to verify the identity and employment eligibility of all persons hired to work in the United States.