Administrative Assistant 3, Academic Services

Reporting to the Assistant Vice President for Student Success, the Administrative Assistant 3, for Academic Services for Student Success
& Academic Support provides confidential and administrative support including, but not limited to: the scheduling and making
arrangements for meetings; pulling reports and compiling data, composing various student letters, managing administrative tasks in Student
Success & Engagement; ordering supplies; budget management; and a variety of routine/administrative duties to support student success
and the student experience (advising, tutoring, orientation, academic support programming and student athlete success).

The Administrative Assistant 3, for Academic Services for Student Success & Academic Support also serves as the
third-floor Lewis Central receptionist, greeting and guiding all faculty, staff, students and guests who visit the third floor. (50%) The
Administrative Assistant 3 plays a primary role in the daily operations of the Accommodated Testing Center and Disability Support Services,
supporting operations and administrative tasks related to serving students with accommodations. The Administrative Assistant 3 plays a key
role in procuring confidential exams/quizzes, exam proctoring and communicates and coordinates accordingly with faculty and other
Administrative Assistants across departments. The Administrative Assistant 3 works collaboratively with Disability Support Services staff.
(50%)

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Responsibilities:

Responsible to model the University Mission through dedicated job performance,
service excellence to constituencies, respectful collaboration, and active support of the University’s Mission in Catholic and Lasallian
higher education.

– Provide administrative support to the Assistant Vice President Student Success, as well as other Academic
Services staff, including setting up appointments, meetings and events, managing Calendly, drafting and revising documents and reports and
managing mailings.
· Provide administrative support for Student Success & Engagement.
· Create and provide a
welcoming, helpful, and informative experience for students, faculty, staff and families who visit the third floor of the LRC.
· Answer telephone and manage email inboxes, providing prompt and accurate information in a professional and courteous manner.
· Work closely with the Disability Support Services staff to manage the day-to-day operations of the Testing Center, including
scheduling, requesting, proctoring and delivering exams.
· Support other functions of disability support services, including
receiving and managing confidential student information and initiating the distribution of accommodation memos.
· Assist and
support the operations of the Tutoring Center, the Lewis Central reception desk and all third floor spaces related to student success and
academic support.
· Assist with planning and execution of New Flyer Orientation each summer and spring.
· Track and
reconcile budgets managed by the Academic Services department and initiate ordering, purchasing and other payments.
· Provide
administrative support for various student support initiatives and programs, including the First Gen Flyer Program, Welcome Days and the
Flyer Success Network.
· Submit Facilities work orders and Help Desk tickets on behalf of Academic Services.
· Ensure the student success and academic support areas of the website and myLewis portal are updated and accurate at all times.
· Maintain stock of office/program supplies and manage the Leckrone Community Room.
· Other duties as
assigned.

Minimum Qualifications:

High school diploma required; bachelor’s degree preferred. Ability to communicate
effectively in all forms. Strong organizational and interpersonal skills. Ability to function as part of a team. Possess a strong sense of
discretion and confidentiality in dealing with sensitive matters. Ability to work on multiple projects with frequent interruptions.
Willingness to learn WC Online, Calendly and other web-based tools and software. Proficient in Microsoft Word, Excel, PowerPoint and Acc

Preferred Qualifications:

Bachelor’s degree. Familiar with the Family Educational Rights and Privacy Act (FERPA).
Familiar with the special needs of students with disabilities, including physical, learning and mental health conditions.

Tagged as: Employment