Administrative Assistant – Professional Development Center

The Administrative Assistant serves as the operational hub of the Professional Development Center (PDC),
supporting a student-facing environment focused on developing the professional capability of Neeley students. This role provides
administrative support across PDC operations, including coordinating student appointment scheduling, maintaining systems and records,
supporting office logistics, and delivering responsive service to students, faculty, and coaches.

Duties & Essential Job
Functions:

1. Coordinates activities within the Professional Development Center by overseeing faculty and student requests,
including emerging needs throughout the semester, and prioritizing requests, identifying available resources, and establishing appropriate
actions.
2. Oversees the flow of students, coaches, and activities associated with multiple simultaneous coaching sessions and meetings,
ensuring resources and space are aligned with service needs.
3. Maintains schedules and operations by keeping calendars for department
appointments, meetings, programs, and deadlines. Approves shifts and scheduling matters for coaches. Supports students, coaches, and staff
with administrative and front desk operations.
4. Coordinates communications with students, coaches, and staff regarding appointments,
deadlines, and office logistics, ensuring timely follow-up and resolution of changes or cancellations.
5. Provides support for PDC events
and programs as needed by coordinating staff requests, sourcing and directing vendors, reserving facilities, and preparing materials.
6.
Promotes effective departmental and divisional relationships within Neeley through participation in committees, meetings, and collaborative
initiatives.
7. Produces information by developing, transcribing, formatting, inputting, editing, retrieving, copying, filing, and
transmitting text, data, and graphics. Captures and synthesizes usage data for the center and provides regular reports on trends to inform
planning.
8. Monitors expenses by gathering and reporting budget information; facilitating and monitoring invoices and purchase orders;
scheduling and reconciling expenditures.
9. Maintains office supplies, refreshments, and operational materials inventory by checking
stock to determine inventory level; anticipating needed supplies; placing and expediting orders for supplies; verifying receipt of
supplies.
10. Organizes work by reading, routing and answering correspondence; collecting, maintaining and distributing information and
forms/documents; managing department procedures and telecommunications; updating records and inventory; assigning and monitoring student
workers.
11. Ensures operation of equipment by completing preventive maintenance requirements; calling for repairs; maintaining equipment
inventories; evaluating new equipment and techniques, making recommendations for changes.
12. Facilitates department projects by creating
and documenting the process to implement projects; monitoring project progress; coordinating activities; communicating with vendors;
resolving problems; making recommendations for management approval.
13. Assists with administrative support for the hiring and of new
staff members in the PDC.
14. Performs other related duties as assigned.

Required Education & Experience:

• High School Diploma, GED or equivalent.
• 1 year of basic office experience

Preferred Education &
Experience:

• Bachelor’s Degree.

Required Licensure/Certification/Specialized Training:

• None

Preferred Licensure, Certification, and/or Specialized Training:

• None

Knowledge,
Skills & Abilities:

• Knowledge of customer service techniques.
• Knowledge of basic research techniques.
• Knowledge of basic accounting practices.
• Skill in the use of Microsoft Office, including Word and Excel.
• Skill in
  problem solving and communicating resolutions.
• Ability to communicate clearly both orally and in writing.
• Ability to
  support prospective student and parent inquiries by phone or in person
• Ability to draft grammatically correct correspondence.
• Ability to evaluate and make recommendations to improve operations.
• Ability to be highly organized, detail-oriented,
  and adaptable under pressure
• Ability to maintain a positive and professional demeanor during periods of heavy activity and
  shifting priorities

TCU Core Competencies:

University Core Competencies definitions may be found on the Human
Resources website and in the staff performance management system.

Physical Requirements (With or Without
Accommodations):

• Visual acuity to read information from computer screens, forms and other printed materials and
  information.
• Able to speak (enunciate) clearly in conversation and general communication.
• Hearing ability for verbal
  communication/conversation/responses via telephone, telephone systems, and face-to-face interactions.
• Manual dexterity for
  typing, writing, standing and reaching, flexibility, body movement for bending, crouching, walking, kneeling and prolonged sitting.
• Lifting and moving objects and equipment up to 10 lbs.

Work Environment:

• Work is indoors and
  sedentary and is subject to schedule changes and/or variable work hours.
• This role is an on campus, in-person position.
• There are no harmful environmental conditions present for this job.
• The noise level in this work environment is usually
  moderate.

Employment Values Statement:

Texas Christian University values Integrity, Engagement, Community, and
Excellence in the workplace. TCU treats applicants and employees with fairness and respect. TCU hires and promotes individuals based on
their qualifications and their commitment to making a positive impact on our student-centered community. TCU is an equal opportunity
employer and follows all applicable employment laws. TCU fairly considers all qualified individuals, ensuring we are a workplace free from
unlawful discrimination and harassment.

Tagged as: Employment