Administrative Assistant_ Student Success & Enrollment Management

The Administrative Assistant provides comprehensive administrative, clerical, and
operational support to the Office of Student Success & Enrollment Management (SSEM). Reporting to the Executive Assistant and working
closely with the Vice President for Student Success & Enrollment Management, this position serves as a key support resource for departmental
operations, student success initiatives, enrollment management activities, and special projects.

The Administrative Assistant is
responsible for ensuring efficient office operations through scheduling support, records management, customer service, event coordination,
correspondence management, and administrative assistance for divisional programs and initiatives. The position requires exceptional
organizational skills, professionalism, discretion, and the ability to manage multiple priorities in a fast-paced higher education
environment.

Examples of Duties

• Provide comprehensive administrative and operational support
  to the Office of Student Success & Enrollment Management (SSEM) and assist the Executive Assistant with daily office operations.
• Manage office communications, including answering phones, greeting visitors, responding to inquiries, and directing stakeholders to
  appropriate resources.
• Prepare, process, maintain, and distribute correspondence, reports, agendas, meeting materials, records, and
  other official documents.
• Coordinate meetings, special projects, and divisional activities, including scheduling, logistics,
  minute-taking, and follow-up actions.
• Maintain departmental files, databases, records, and confidential information in accordance
  with university policies and applicable regulations.
• Assist with procurement activities, office supply management, travel
  arrangements, reimbursements, invoices, and other administrative transactions.
• Support student success and enrollment management
  initiatives through administrative assistance, data collection, record maintenance, and reporting related to retention, advising,
  accessibility services, financial aid, and student engagement programs.
• Serve as a resource for students, parents, faculty, staff,
  alumni, and external constituents regarding divisional programs, services, and initiatives.
• Assist with the planning and execution
  of orientations, recruitment activities, workshops, committee meetings, special events, and other divisional programs.
• Support
  departmental reporting, assessment activities, accreditation efforts, and strategic initiatives.
• Draft, proofread, and distribute
  communications, announcements, and other materials on behalf of the division.
• Perform other duties and special projects as
  assigned.

Typical Qualifications

• High school diploma or GED required; an associate or
  bachelor’s degree preferred.
• Minimum of two (2) years of experience providing administrative support to executive-level
  administrators, senior leadership, or high-level offices preferred.
• Strong organizational, communication, customer service, and
  problem-solving skills, with the ability to manage multiple priorities, meet deadlines, and maintain confidentiality.
• Demonstrated
  proficiency in Microsoft Office Suite applications (Word, Excel, PowerPoint, Outlook, and Teams) and standard office technologies.

Supplemental Information

• Experience in higher education or enrollment
  management.
• Familiarity with student information systems and data reporting tools.
• Experience supporting senior-level
  executives.
• Key Competencies
• Professionalism and discretion
• Attention to detail
• Problem-solving and
  initiative
• Interpersonal and relationship-building skills
• Ability to work independently and
  collaboratively
• Adaptability in a dynamic environment

Tagged as: Employment