Administrative Support – Academic Advising and Centralized Accommodated Testing Spaces

The Administrative Support is responsible for providing administrative support to both the Academic Advising
office and the Centralized Accommodated Testing Spaces by coordinating activities, supporting programs, and facilitating department
objectives.

Duties & Essential Job Functions:

1. Produces information by developing, transcribing, formatting,
inputting, editing, retrieving, copying, filing, and transmitting text, data, and graphics.
2. Organizes work by reading, routing, and
answering correspondence; collecting, maintaining, and prioritizing information; managing department procedures and telecommunications;
updating records and inventory; assigning and monitoring student workers.
3. Maintains department schedules by keeping calendars for
department personnel; arranging meetings, classes, conferences, teleconferences, and travel.
4. Organizes department events by securing
speakers, making guest travel arrangements, choosing menus or purchasing food, reserving facilities, ordering decorations, preparing agendas
and programs, and taking minutes.
5. Manages public relations by greeting customers, constituents, and colleagues, in person or on the
telephone; answering or referring inquiries; and providing information and assistance regarding department functions.
6. Maintains office
supplies inventory by checking stock to determine inventory level, anticipating needed supplies, placing and expediting orders for supplies,
and verifying receipt of supplies.
7. Monitors expenses by gathering and reporting budget information; facilitating and monitoring
invoices and purchase orders; scheduling and reconciling expenditures.
8. Facilitates department projects by creating and documenting the
process to implement projects; monitoring project progress; coordinating activities; communicating with vendors; resolving problems; and
making recommendations for management approval.
9. Ensures operation of equipment by completing preventive maintenance requirements;
calling for repairs; maintaining equipment inventories; evaluating new equipment and techniques, making recommendations for changes.
10.
Performs other related duties as assigned.

Required Education & Experience:

• High School diploma or GED
  equivalent.
• 1 year of basic office experience.

Preferred Education & Experience:

• None

Required Licensure/Certification/Specialized Training:

• None

Preferred Licensure,
Certification, and/or Specialized Training:

• None

Knowledge, Skills & Abilities:

• Knowledge of basic office techniques.
• Knowledge of basic customer service techniques. Solutions-oriented mindset.
• Ability to balance multiple projects simultaneously.
• Proficiency in Microsoft Outlook, Word, Excel, PowerPoint and complex
  calendaring. Proficiency using Zoom or other online meeting software.
• Skill in effective written and verbal communications.

TCU Core Competencies:

University Core Competencies definitions may be found on the Human Resources website and
in the staff performance management system.

Physical Requirements (With or Without Accommodations):

• Visual
  acuity to read information from computer screens, forms and other printed materials and information.
• Able to speak (enunciate)
  clearly in conversation and general communication.
• Hearing ability for verbal communication/conversation/responses via telephone,
  telephone systems, and face-to-face interactions.
• Manual dexterity for typing, writing, standing and reaching, flexibility, body
  movement for bending, crouching, walking, kneeling and prolonged sitting.
• Lifting and moving objects and equipment up to 10 lbs.

Work Environment:

• Work is indoors and sedentary
• There are no harmful environmental conditions
  present for this job.
• This role is an on campus, in-person position.
• The noise level in this work environment is
  usually moderate.

Employment Values Statement:

Texas Christian University values Integrity, Engagement,
Community, and Excellence in the workplace. TCU treats applicants and employees with fairness and respect. TCU hires and promotes
individuals based on their qualifications and their commitment to making a positive impact on our student-centered community. TCU is an
equal opportunity employer and follows all applicable employment laws. TCU fairly considers all qualified individuals, ensuring we are a
workplace free from unlawful discrimination and harassment.

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