Admissions Coordinator/Receptionist

The Admissions Coordinator/Receptionist is responsible for managing activity at the reception desk at the Main Campus. This includes
fielding calls, managing mail and serving as support to the college’s Admissions Department. This position requires exceptional customer
service, flexibility and strong organizational skills. This role requires individuals to be on-site at the Main campus.

Please click the
link for more information on our benefits. Office of Human Resources | Benefit

Responsibilities:

Responsible to model the University
Mission through dedicated job performance, service excellence to constituencies, respectful collaboration and active support of the
University’s Mission and Catholic and Lasallian higher education.

• Oversee activity at the Main Campus reception desk, greeting visitors to the college, answering
general questions about the college and directing them accordingly.
• Manage the general phone line and direct calls as appropriate.
• Provide exceptional customer
service to all staff, faculty, students and visitors to the college.
• Receive and coordinate mail distribution for the college’s departments.
• Order basic
office and marketing and track the payment and invoices.
• Assist with basic travel arrangements for staff and faculty.
• Event planning and support.
Assisting in coordinating special functions for the college.
• Manage the general admissions email address responding to basic questions and
forwarding to the admission team for follow up as appropriate.
• Maintain the President’s and conference room calendar
• Initiates, plans, and executes
special projects in conjunction with the goals and objectives of the office.
• Participates in meetings, training, and other activities as determined
by the supervisor.
• Support the various St. Augustine College campuses and training centers as needed.
• Assist in tracking or lead generation and
provide required related reports.
• Maintain flexibility in the work schedule to accommodate weekend/ evening events and outreach activities, as these
initiatives are a key factor in reaching individual and collective goals.
• Maintain a professional appearance and conduct.

Minimum
Qualifications:

• Experience in a customer service role.

• Knowledge of higher education enrollment and financial aid,
specifically the recruitment and enrollment of high school students.
• Excellent interpersonal /human relations skills with a keen ability to coordinate and
collaborate effectively with college department and effectively seek resolutions to problems and conflicts with staff and students.
• Effective oral
and written communication in both English and Spanish.
• Expertise working in a computer-driven work place.
• Excellent customer service skills.
• High school
diploma or equivalent.
• Bilingual/ bicultural competencies with oral and written fluency in English and Spanish
• Flexible schedule which includes evening and
Saturday hours
• Possible travel to other college locations
Fluency in Microsoft office and acuity in learning and utilizing specialty systems such as Jenzabar
and Slate.

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