Advancement Data Operations Lead #00059638

Job ID: 59436

Hiring Department

Advancement Services
Advancement
Services supports communication, engagement, and fundraising initiatives that sustain alumni connections to Missouri S&T. The department
facilitates interaction between graduates and the campus community. The work includes alumni outreach, donor engagement support, and
fundraising coordination.

Job Description

The Advancement Data Operations Lead supports University
Advancement by overseeing the operational management, integrity, and effective use of CRM Advance and related data systems. Reporting to the
Director of Advancement Services and Finance, this position works collaboratively with advancement staff to ensure accurate data workflows,
reliable reporting, and strong data governance practices that support fundraising, engagement, and strategic decision-making. This role
serves as a key subject matter expert for advancement data operations and reporting, with a strong emphasis on data quality, privacy, system
reliability, and continuous process improvement.

Key Responsibilities

CRM Advance & Data
Operations

• Oversee the day-to-day operational management of CRM Advance to ensure accurate data entry, consistent workflows,
  and effective system utilization
• Apply expertise in relational databases, CRM platforms, and data privacy standards to design,
  maintain, and improve data workflows
• Ensure data accuracy, confidentiality, and compliance across all advancement systems and
  processes
• Maintain and enhance platform reliability, including data freshness, pipeline uptime, controlled releases, and failure
  recovery

Reporting & Analytics

• Develop dashboards and on-demand reports to support leadership, fundraising
  operations, and strategic planning across University Advancement
• Troubleshoot complex data issues using strong SQL and analytical
  skills, applying an understanding of data quality dimensions and controls
• Partner with stakeholders to translate business needs into
  actionable reporting and analytics solutions

Process Improvement & Coordination

• Identify opportunities to
  streamline workflows and improve efficiency across data and reporting processes
• Oversee daily operational activities related to
  advancement data, implementing enhancements to maximize accuracy and effectiveness
• Supervise and coordinate with data specialists
  and biographical records staff to ensure consistent procedures and high-quality data stewardship

Training &
Collaboration

• Coordinate data entry processes and provide training to internal and external users on the effective use of
  CRM Advance
• Serve as a resource to advancement staff by promoting best practices in data management, reporting, and system
  usage
• Communicate clearly with technical and non-technical audiences to support data-informed
  decision-making

Shift

Monday-Friday, 8:00 a.m. – 5:00 p.m.

Minimum Qualifications

A Bachelor’s degree or an equivalent combination of education and experience and at least 5 years of experience from which
comparable knowledge and skills can be acquired is necessary

Preferred Qualifications

• Strong emphasis and
  experience in database management
• Four or more years of direct experience working with databases in a higher education, financial,
  or administrative environment
• Experience with higher education administration, accreditation reporting, and/or financial
  operations
• Proficiency in Microsoft Excel, Outlook, SQL Server Management Studio, and enterprise data systems, such as
  PeopleSoft
• Familiarity with Ellucian CRM Advance or similar CRM platforms
• Advanced SQL skills with demonstrated ability to
  troubleshoot and resolve complex data issues
• Strong organizational and analytical skills with the ability to manage multiple
  priorities with a high degree of accuracy and confidentiality
• Excellent written and verbal communication skills
• Demonstrated
  experience working with spreadsheets, data management systems, and reporting software

Anticipated Hiring Range

The anticipated hiring range for this position has been established as $59,738-$84,968 annually.

Salary is determined by a
variety of factors, including but not limited to, the individual’s particular combination of education, skills, and experience, as well as
organizational requirements.

Your total compensation goes beyond the number on your paycheck. The University of Missouri provides
generous leave, health plans, and retirement contributions that add to your bottom line.

Grade: GGS 011
University Title: SENIOR
BUSINESS SERVICES CONSULTANT
To review the University of Missouri’s Staff Compensation Structure you can view the Job Code detail page.
Internal applicants can determine their university title by accessing the Talent Profile tile in myHR.

Application
Deadline

Applications will be accepted until this position is filled.

Sponsorship Information

Visa Sponsorship Information:
Applicants must be authorized to work in the United States. The University will
not sponsor applicants for this position for employment visas.

Community Information

University
Information
Missouri S&T is one of the nation’s leading research universities with over 100-degree programs in 39 disciplines.
It was founded in 1870 as one of the first technological institutions west of the Mississippi River. Located about 100 miles west of St.
Louis in the vibrant community of Rolla, Missouri S&T is an accessible, safe, and friendly campus surrounded by Ozarks’ scenery. Missouri
S&T offers undergraduate degrees in engineering, the sciences, liberal arts, humanities, and business, with M.S. and Ph.D. programs
available in many of the science and engineering programs. With over 7,000 students and 300 faculty, Missouri S&T is big enough to
accommodate a broad population, yet small enough for individuals to build high visibility and impactful careers.

About
Rolla
Rolla, Missouri offers several great advantages that help individuals enjoy a high quality of life. Rolla is an ideal
place for families, with its low cost of living, excellent schools, safe neighborhoods, and a range of recreational activities suitable for
all ages. The Ozark Scenic Riverways and beautiful landscapes offers abundant opportunities for outdoor enthusiasts of every lifestyle. With
its vibrant community, Rolla hosts multiple events, concerts, art exhibitions, and theater performances throughout the year. The
university’s Leach Theatre showcases nationally renowned performers for campus and community alike. Overall, living in Rolla offers a high
quality of life with a supportive community, affordable living, beautiful natural surroundings, and numerous opportunities for personal and
professional growth.

Benefit Eligibility

This position is eligible for University benefits. As part of your
total compensation, the University offers a comprehensive benefits package, including medical, dental and vision plans, retirement, paid
time off, short- and long-term disability, paid parental leave, paid caregiver leave, and educational fee discounts for all four UM System
campuses. For additional information on University benefits, please visit the Faculty & Staff Benefits website at https://www.umsystem.edu/totalrewards/benefits.

Equal Employment Opportunity

The University of Missouri is an Equal Opportunity Employer.

To request ADA accommodations, please call the Office of
Equity & Title IX at 573-341-7734.

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