Application Developer II

Job Type: Full time

Job Number: R1403

Location: Scottsdale, AZ

Application Developer II

The Application Developer II is responsible for the day-to-day administration,
configuration, development, support, maintenance, and enhancement of the Salesforce environment, including Sales Cloud (CRM), Commerce
Cloud, Marketing Cloud, and supporting integrations and systems. This role partners with functional leaders and the Solutions Development
team in an Agile, iterative delivery model to refine requirements, manage and execute work from a prioritized backlog, and deliver
enhancements through sprint-based or flow-based practices. The Application Developer II builds and tests declarative and programmatic
solutions (e.g., flows, security, objects, Apex, integrations, and automation), deploys changes following internal change management
procedures, and applies Salesforce best practices to deliver secure, scalable solutions that improve user adoption, data quality, and
platform health.

What you’ll do

• Partner with business stakeholders to understand processes and translate
  requirements into Salesforce CRM solutions (declarative and programmatic)
• Administer and configure Salesforce CRM (users,
  roles,
  profiles/permission sets, sharing model, org-wide defaults, page layouts, record types, validation rules, and approval
  processes)
• Design, build, and maintain CRM automation using best-practice declarative tools (Flow, Lightning App Builder,
  Dynamic
  Forms, and related features)
• Administer Salesforce Commerce Cloud in Business Manager, including roles/permissions,
  sites, catalogs,
  promotions, content assets, and scheduled jobs
• Develop and maintain Commerce Cloud storefront and backend
  capabilities (e.g.,
  SFRA/cartridges, server-side JavaScript, OCAPI/SCAPI, and integrations) using established coding standards and review
  practices
• Monitor and troubleshoot Commerce Cloud operations (e.g., jobs, feeds, integrations, and storefront performance),
  diagnose
  defects, and implement fixes and preventative improvements
• Support Salesforce Commerce Cloud experiences and ensure
  the website
  meets ASU Web Standards, user consent and ADA guidelines
• Configure and support Marketing Cloud assets and
  processes (e.g., data
  extensions, automations, journeys, preference management, and deliverability practices) in partnership with marketing
  stakeholders
• Support Marketing Cloud integrations and data flows (e.g., Marketing Cloud Connect, API-based integrations, and
  data
  synchronization) to enable reliable segmentation and campaign execution
• Design and support integrations and data
  movement between
  Salesforce, cloud applications, and external systems using approved integration patterns
• Plan, test, and
  deploy system releases and
  configuration changes across environments, coordinating with stakeholders to validate functionality and minimize
  disruption
• Maintain
  security, compliance, and data protection by applying least-privilege access, monitoring risks, and
  remediating findings
• Monitor
  platform health and performance; troubleshoot incidents and defects; and resolve issues in line
  with service expectations
• Perform
  regular system audits, manage installed packages, and prepare for Salesforce seasonal
  releases and vendor upgrades
• Execute release
  management activities (sandbox strategy, version control, code reviews, testing,
  deployment planning, and post-release validation) following
  internal change management procedures
• Improve data quality
  through governance, validation, deduplication approaches, and ongoing
  monitoring and reporting
• Work with managed applications
  and integrate Salesforce with third-party applications (e.g., event
  registration systems and custom web applications)
• Build
  and support integrations with payment processors (e.g., Stripe) and related
  transaction workflows
• Manage multiple projects by
  prioritizing work, communicating risks, and coordinating dependencies across
  teams
• Document solutions and operational
  procedures for technical and non-technical audiences
• Research emerging technologies
  and platform capabilities to recommend
  practical enhancements and architectural improvements
• Perform other related duties as
  assigned

What
you’ll need

• Demonstrated expertise administering Salesforce, including users, roles,
  profiles/permission sets, sharing
  model, and security controls
• Strong experience configuring Salesforce objects, fields, record
  types, validation rules, page
  layouts, Lightning App Builder, and reporting/dashboards
• Proficiency designing and supporting
  automation using Salesforce
  Flow and related declarative tooling, with attention to scalability and maintainability
• Ability to
  develop and troubleshoot
  Salesforce enhancements using Apex, SOQL, Lightning Web Components, and APIs as needed
• Experience
  integrating Salesforce with
  external systems and supporting data synchronization using approved integration patterns and security
  practices
• Working
  knowledge of Salesforce Commerce Cloud (B2C) concepts and administration in Business Manager (e.g., sites,
  catalogs, promotions, content,
  roles/permissions, and jobs)
• Ability to develop and support Commerce Cloud solutions (e.g.,
  SFRA/cartridges, server-side
  JavaScript, OCAPI/SCAPI) and participate in testing and deployments across environments
• Knowledge of
  Salesforce release
  management practices, including sandbox strategy, testing approaches, deployment planning, and post-release
  validation
• Strong
  analytical and problem-solving skills with the ability to troubleshoot production issues and communicate status
  and outcomes
  clearly
• Ability to write clear documentation (technical and end-user) and maintain procedures and operational
  runbooks
• Ability to manage multiple priorities, collaborate across technical and business teams, and handle sensitive
  information
  with appropriate confidentiality
• Commitment to customer service, continuous improvement, and the mission of ASU
  as the New American
  University

Relevant qualifications

• Bachelor’s degree in Computer Information
  Systems, Business, or related
  field AND
• Five (5) years of application development or CRM development
  experience
• OR seven (7) years of application
  development or CRM development experience
• OR any equivalent
  combination of experience and/or education from which comparable
  knowledge, skills, and abilities have been achieved

Preferred education and experience

• Salesforce Certified
  Administrator
• Salesforce Certified Platform
  App Builder
• Salesforce Certified Platform Developer I
• Salesforce
  Certified B2C Commerce
  Developer
• Salesforce Certified B2C Commerce Administrator
• Salesforce Marketing Cloud
  Administrator
• Salesforce Marketing Cloud Email Specialist

Preferred skills and abilities

• Experience
  with Salesforce DevOps tooling and version control (e.g., Azure DevOps/Git) and CI/CD
  concepts
• Experience working with Agile
  methodologies (e.g., Scrum or Kanban), including backlog grooming, sprint planning,
  and iterative delivery
• Experience in mobile or
  web application development
• Experience with object-oriented
  programming such as Java, Apex, JavaScript
• Experience
  integrating with event registration systems and/or custom web
  applications, including API-based integration and data
  synchronization
• Experience with web applications, programming
  languages, and web services – including API, CSS, CSS3, cross-browser
  compatibility, HTML, HTML5, JavaScript, jQuery, XML, JSON, security
  principles, REST, SOAP, and web user interface design
• Experience
  building and supporting payment integrations (e.g., Stripe)
  and understanding of secure handling of payment-related data and
  workflows
• Ability to produce concise technical documentation
  (solution designs, integration specs, runbooks) and keep documentation
  current through change cycles
• Demonstrated ability to
  evaluate emerging technologies (including Salesforce AI capabilities) and
  recommend solutions based on value, risk, and
  maintainability
• Experience implementing AI assistants/agents and workflow automation,
  with an understanding of governance,
  privacy, security, and human-in-the-loop controls

Benefits

• Hybrid work
  schedule. We work from home
  two days a week!
• Comprehensive benefits package, including medical, dental, and vision
  insurance
• 401(k) plan
  with matching employer contribution
• 22 days of vacation time
• 11 holidays, including your
  birthday
• Parental leave
• Significant tuition reductions
• Professional development is highly
  valued at ASU Enterprise
  Partners, where employees are encouraged to look across the organization and nurture new areas of
  interest
• $30 bi-weekly cell phone
  reimbursement

About ASU Enterprise Partners

ASU Enterprise
Partners is a nonprofit organization whose mission is
to provide an ecosystem of services to create solutions and generate resources to
extend Arizona State University’s reach and advance its
charter. ASU Enterprise Partners supports ASU and several affiliates, including the
ASU Foundation for a New American University, ASU
Outreach Hub, ASURE, NEWSWELL, Skysong Innovations and University Realty.

ASU
Enterprise Partners is home to several Centers of
Excellence whose purpose is to provide professional services to its affiliates. The
Centers of Excellence include Finance, General Counsel,
Investments, Public Relations and Strategic Communications, Human Resources,
Facilities and Operations, Data Analytics and Insights
Planning, Budgeting and Strategy, and Technology and Solutions.

At ASU
Enterprise Partners

We serve

ASU
and one another with integrity, trust and compassion

We engage

step up, own it, collaborate

We
innovate.

continuously, fearlessly, make decisions and take risks

We
care

that everyone feels respected and
valued for who they are

ASU Enterprise Partners is an Equal Opportunity
Employer

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