Assistant Director, Student Loan Management 331045

Campus

OSU-Stillwater

Contact Name & Email

Lisa Fry, alisa.fry@okstate.edu

Work Schedule

Monday through Friday, 8:00am-5:00pm with occasional evenings and weekends.

Appointment Length

Regular Continuous/Until Further Notice

Hiring Range

$65,000 – $80,000

Salary

Priority Application Date

While applications will be accepted until a successful candidate has been hired, interested parties are encouraged to submit their materials by 2026-03-06 to ensure full consideration.

Special Instructions to Applicants

IMPORTANT: For full consideration, please include: *Online Application, * Cover Letter, *Resume, *Transcript, *List of previous supervisors’ names and phone numbers, *List of three references. The expectation of the Bursar Office is staff agree and are aware to comply with the ethical and legal responsibility to protect the privacy of students, prospective students, faculty, staff, alumni, donors and others, including obligations to protect and safeguard confidential information.

The Bursar Office is responsible for collection of past due accounts. Therefore, to be considered as an applicant, your bursar account must be in good standing with the university. This expectation applies to all applicants considered for employment and to maintain employment.

About this Position

Responsible for the administration, disbursement and maintenance of student loan funds in compliance with State and Federal regulations, as well as University policies and procedures. Responsible for administering the debt management program for University receivables, Perkins and Health Professions student loans, as well as all OSU-Stillwater campus-based student loans. Responsible for communication of changes in federal, state, and institutional reporting in order to ensure that the information reported through the Bursar systems is reviewed and is in compliance with State and Federal statutes as well as University Policies and Procedures. Failure to meet compliance could mean the loss of millions of dollars in federal aid and a potential liability to the institution of several millions of dollars. Assist the Bursar/Director of Student Loans and Debt Management with the overall departmental operations and special projects. Supervise the human resource strategies, programs and initiatives for the Bursar staff.

Required Qualifications

• Bachelor’s

  Accounting, Business, or related field

  (degree must be conferred on or before agreed upon start date)

  
  
• 5 years supervisory experience Familiarity with Federal and State regulations, as well as University policies and procedures, regarding the administration, disbursement, collection, and maintenance of financial accounts held by students. Knowledge of system interfaces Statistical and Report Analysis.

  5 years working with the Public.

• Skills, Proficiencies, and/or Knowledge:

  Computer Skills, Microsoft Office suite, extensive Excel experience.

  
  

  Must have the ability to work independently as well as part of a team.

  Strong work ethic to ensure the team meets applicable deadlines.

  
  

  Excellent organizational, interpersonal, and communication skills, including working with a diverse group of faculty, staff and members of the public.

  Proven ability to thrive in a fast-paced and dynamic work environment with ability to handle multiple projects and deadlines.

  
  

  Questioning mindset that looks to learn and improve on the way things have been done with strong initiative to solve problems.

  Effective supervisory and communication skills.

  
  

  Knowledge of Federal Loan Fund Regulations.

  Communication skills.

  
  

  Good problem-solving, research, and public relations skills.

  Safeguards privacy and confidentiality regarding information accessible in the Bursar Office, according to FERPA (Family Educational Rights to Privacy Act),HIPAA (Health Insurance Portability Act of 1996), PCIDSS (Payment Card Industry Data Security Standards), GLB (Gramm-Leach Bliley Act), and all OSU policies and procedures. Federal, State and University rules and regulations are the essential guidelines to govern financial functions.

  
  
  

  Maintain knowledge/practice of regulations pertaining to the Office of the Bursar. Learn and maintain technological skills required to perform duties efficiently. Develop and/or update/maintain written detailed procedures for position (desk manual). Practices good interpersonal skills when working with others.

  
  
  

  Hours are 8:00 a.m. to 5:00 p.m. There may be rare times we may ask you to stay late if necessary or work the Saturday before classes begin. Overtime must be pre-approved.

  
  
  

Preferred Qualifications

• Master’s
• Desire experience in higher education in student accounts and/or student financial aid as well as proficiency in computer systems, preferably Banner and TouchNet systems.

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