Business Process Engineer – Institutional Portfolio Management

Job Type: Full time

Job Number: JR-024550

Location: Salt Lake City,
UT

If you’re passionate about building a better future for individuals, communities, and our country-and you’re committed to working hard
to play your part in building that future-consider WGU as the next step in your career.

Driven by a mission to expand access to
higher education through online, competency-based degree programs, WGU is also committed to being a great place to work for a diverse
workforce of student-focused professionals. The university has pioneered a new way to learn in the 21st century, one that has received
praise from academic, industry, government, and media leaders. Whatever your role, working for WGU gives you a part to play in helping
students graduate, creating a better tomorrow for themselves and their families.

The salary range for this position takes into
account the wide range of factors that are considered in making compensation decisions including but not limited to skill sets; experience
and training; licensure and certifications; and other business and organizational needs.

At WGU, it is not typical for an individual
to be hired at or near the top of the range for their position, and compensation decisions are dependent on the facts and circumstances of
each case. A reasonable estimate of the current range is:

Grade: Professional 309 Pay Range: $80,300.00 – $120,400.00

Job
Description

Are you passionate about building a better future for students and
communities?

At WGU, we’re committed to expanding
access to higher education through innovative, competency-based programs-and we need talented professionals to help us optimize the systems
and processes that make this possible. As a Business Process Engineer, you’ll play a key role in driving efficiency, clarity, and continuous
improvement across the university.

About the Institutional Portfolio Management (IPM) Department

The IPM department is
part of the CFO org and is responsible for driving strategic execution and transformation across the WGU System. We manage portfolios of
enterprise initiatives that align with WGU’s 5-Year Strategic Plan-connecting strategy to action. Our work enables leaders to execute bold,
system-wide change by:

• Designing innovative business processes that improve productivity and scale.

• Building
  enterprise capabilities in Agile Innovation, Portfolio Management, and Rapid Technology Development.

  
  

• Identifying and
  mitigating enterprise risks while driving cost efficiency and waste reduction.

We’re not just a tactical function-we’re
strategic enablers, trusted advisors and transformation partners.

About the Business Process Engineering (BPE) Team

The
Business Process Engineering team is redefining operational excellence and future proofing how we innovate at WGU. Our mission is to
transform how the institution operates, end to end, so we can better serve our students and empower our people. Every project we lead
directly enhances the student and employee experience-driving innovation, clarity, and sustainable growth across the institution. We deliver
measurable outcomes by:

• Optimizing enterprise operations to improve productivity, scalability, and student
  outcomes.

• Engineering processes that enable growth, innovation, and operational efficiency across all institutional
  functions.

  
  

• Architecting a robust business process ecosystem framework in order to evolve WGU’s BPM maturity to the next
  level.

The Role: Business Process Engineer

As a Business Process Engineer, you’ll design, analyze, and
implement institutional business processes to support growth, service levels, and cost performance across WGU. You’ll identify areas for
improvement, propose solutions, and drive continuous improvement initiatives in collaboration with cross-functional teams. Your work will
help streamline workflows, enhance efficiency, and ensure alignment with WGU’s strategic goals.

What You’ll Do

• Analyze and document business processes to identify inefficiencies and opportunities for improvement

• Suggest and
  implement process improvements based on data-driven insights and stakeholder feedback

  
  

• Develop and implement standard
  operating procedures, best practices, and guidelines

• Collaborate with cross-functional teams to execute process changes and
  ensure smooth implementation

  
  

• Use Lean and Six Sigma tools to drive process optimization and coach others in their
  application

What You’ll Bring

• Bachelor’s degree in Engineering (industrial, mechanical,
  manufacturing, service systems, chemical, aerospace) or a closely related field.

• 1 year of experience in process
  engineering, improvement, or continuous improvement roles.

  
  

• Experience with Lean & Six Sigma methodologies/tools in process
  optimization

Bonus Points If You Have

• Master’s degree (Business Administration, Operations Research,
  Data Analytics, Engineering Management) or a closely related field.

• Six Sigma Yellow Belt or Green Belt
  certification

  
  

• Lean Bronze certification

• Professional experience in a technical/engineering
  background

  
  

Work Location

• This is a full-time, in-office position at WGU’s headquarters in Salt Lake
  City, UT.

  
  

What to Expect
At WGU, our mission drives everything we do-including how we hire. Our interview
experience is designed to give qualified candidates the opportunity to show their best work through meaningful conversations, practical
problem-solving, and authentic collaboration.

We thoughtfully review every application and invite forward the candidates whose
experience and potential best align with the role and our mission. If selected, you’ll hear from a recruiter or hiring manager who will
guide you through the process and help you know what to expect at each stage. We aim to communicate decisions promptly and respectfully.

Here’s what that typically looks like:

• Introductory call (~30 minutes): We’ll walk you through who we are at WGU and learn
  about your relevant experience.

  
  

• Hiring manager interview (~45 minutes)

• Onsite interview (2+
  hours)

  
  

We’re looking forward to getting to know you and seeing how you think, collaborate and build. Welcome to WGU.

Position & Application Details

Full-Time Regular
Positions (classified as regular and working 40 standard weekly hours): This is a full-time, regular position (classified for 40 standard
weekly hours) that is eligible for bonuses; medical, dental, vision, telehealth and mental healthcare; health savings account and flexible
spending account; basic and voluntary life insurance; disability coverage; accident, critical illness and hospital indemnity supplemental
coverages; legal and identity theft coverage; retirement savings plan; wellbeing program; discounted WGU tuition; and flexible paid time off
for rest and relaxation with no need for accrual, flexible paid sick time with no need for accrual, 11 paid holidays, and other paid leaves,
including up to 12 weeks of parental leave.

How to Apply: If interested, an application will need to be submitted online. Internal WGU
employees will need to apply through the internal job board in Workday.

Additional Information

Disclaimer: The job
posting highlights the most critical responsibilities and requirements of the job. It’s not all-inclusive.

Accommodations:
Applicants with disabilities who require assistance or accommodation during the application or interview process should contact our Talent
Acquisition team at recruiting@wgu.edu.

Equal Employment Opportunity: All qualified
applicants will receive consideration for employment without regard to any protected characteristic as required by law.

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