Business Systems Analyst

Time Limited Position:
Yes

Number of
Vacancies:
1

Department: Admissions

Posting Number: 0401854

Primary Purpose of the Organization:

The primary goal of the Office of Admission at Fayetteville State University
is to attract and enroll a diverse student body that represents a wide range of geographic, religious, cultural, and socioeconomic
backgrounds. To do so, the Office of Admission will work closely with alumni and other constituencies to support recruitment efforts while
promoting excellent customer service & transparency about the admission process.

Primary Purpose of the
Position:

The Business Systems Analyst is responsible for the administration, support, and continuous improvement of the
Customer Relationship Management (CRM) system within the Admissions Office. This role involves managing data, developing workflows, creating
reports, and training staff to ensure the CRM is effectively utilized to enhance student recruitment and admissions processes. The Business
Systems Analyst works closely with the admissions team, IT department, and other campus offices to ensure seamless communication and data
integrity. The CRM Specialist is responsible for the administration, support, and continuous improvement of the CRM system within the
Admissions Office.

Minimum Education And Experience Requirements:

Graduation from a four-year college or
university with a degree in Business, Information Technology, or Marketing and one-year relevant work experience.

Knowledge,
Skills And Abilities:

• Strong analytical skills with the ability to interpret data and provide actionable
  insights.
• Excellent communication and interpersonal skills.
• Ability to manage multiple projects simultaneously and meet
  deadlines.
• Detail-oriented with strong organizational skills.
• Oral and written skills to present metrics to large and
  small groups of internal stakeholders and to interact individually with faculty/staff.
• Interpret data for various audiences.
• Attention to detail, strong organizational skills, ability to meet tight deadlines and multitask are essential for success in this
  position.

Preferred Qualifications:

• Two – three (2-3) years CRM experience in a higher education
  admissions setting.
• Experience in data management, analytics and reporting.
• Proficiency in CRM platforms (e.g., Slate,
  Admission Pros, etc.).
• Technical proficiency, including knowledge of SQL, Excel, and other data management tools.

Special Instructions To Applicants:

• This is a repost, previous applicants are still under consideration and do
  not need to re apply.
• The selected candidate must be legally authorized to work in the United States.
• This position is not
  eligible for remote work.

Notice to Applicants:

Please make sure that the work history listed on your
application is identical to the work history listed on your resume. The application must be filled out completely, Do Not Use the phrase
“see resume.”
Please list at least three (3) professional references to include a current supervisor. References will only be contact if
you are selected for the position and with your permission.

Additional Information for Applicants:

All new
employees are required to have listed credentials/degrees verified prior to employment. Transcripts should be provided for all earned
degrees and/or the degree which is being used to satisfy credential/qualification requirements. Transcript requests are the responsibility
of the candidate.

EEO Statement:

This position is subject to the successful completion of an employment
background check. An employment background check includes a criminal background check, employment verification, reference checks, license
verification (if applicable) and credit history check (if applicable).

Fayetteville State University is committed to equality of
educational opportunity and does not discriminate against applicants, students, or employees based on race, religion, color, national
origin, sex, age, disabling condition, political affiliation or sexual orientation. Moreover, Fayetteville State University values diversity
and actively seeks to recruit talented students, faculty, and staff from diverse backgrounds.

Veteran’s
Statement:

Fayetteville State University is a VEVRAA Federal Contractor and seeks priority referrals of protected veterans
for our openings.

Quick Link:
https://jobs.uncfsu.edu/postings/28827

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