Business Systems Analyst

Time Limited Position:
Yes

Number of
Vacancies:
1

Department: Admissions

Posting Number: 0401854

Primary Purpose of the Organization:

The primary goal of the Office of Admission at Fayetteville State
University is to attract and enroll a diverse student body that represents a wide range of geographic, religious, cultural, and
socioeconomic backgrounds. To do so, the Office of Admission will work closely with alumni and other constituencies to support recruitment
efforts while promoting excellent customer service & transparency about the admission process.

Primary Purpose of the
Position:

The Business Systems Analyst is responsible for the administration, support, and continuous improvement of
the Customer Relationship Management (CRM) system within the Admissions Office. This role involves managing data,
developing workflows, creating reports, and training staff to ensure the CRM is effectively utilized to enhance
student recruitment and admissions processes. The Business Systems Analyst works closely with the admissions team, IT department, and other
campus offices to ensure seamless communication and data integrity. The CRM Specialist is responsible for the
administration, support, and continuous improvement of the CRM system within the Admissions
Office.

Minimum Education And Experience Requirements:

Graduation from a four-year college or
university with a degree in Business, Information Technology, or Marketing and one-year relevant work
experience.

Knowledge, Skills And Abilities:

• Strong analytical skills with the ability to interpret
  data and provide actionable insights.
• Excellent communication and interpersonal skills.
• Ability to manage multiple
  projects simultaneously and meet deadlines.
• Detail-oriented with strong organizational skills.
• Oral and written skills to
  present metrics to large and small groups of internal stakeholders and to interact individually with faculty/staff.
• Interpret data
  for various audiences.
• Attention to detail, strong organizational skills, ability to meet tight deadlines and multitask are
  essential for success in this position.

Preferred Qualifications:

• Two – three (2-3) years CRM experience in a higher education admissions setting.
• Experience in data management, analytics and
  reporting.
• Proficiency in CRM platforms (e.g., Slate, Admission Pros, etc.).
• Technical
  proficiency, including knowledge of SQL, Excel, and other data management tools.

Special
Instructions To Applicants:

• The selected candidate must be legally authorized to work in the United States.
• This
  position is not eligible for remote work.

Notice to Applicants:

Please make sure that the work
history listed on your application is identical to the work history listed on your resume. The application must be filled out completely, Do
Not Use the phrase “see resume.”
Please list at least three (3) professional references to include a current supervisor. References will
only be contact if you are selected for the position and with your permission.

Additional Information for
Applicants:

All new employees are required to have listed credentials/degrees verified prior to employment.
Transcripts should be provided for all earned degrees and/or the degree which is being used to satisfy credential/qualification
requirements. Transcript requests are the responsibility of the candidate.

EEO Statement:

This
position is subject to the successful completion of an employment background check. An employment background check includes a criminal
background check, employment verification, reference checks, license verification (if applicable) and credit history check (if
applicable).

Fayetteville State University is committed to equality of educational opportunity and does not discriminate against
applicants, students, or employees based on race, religion, color, national origin, sex, age, disabling condition, political affiliation or
sexual orientation. Moreover, Fayetteville State University values diversity and actively seeks to recruit talented students, faculty, and
staff from diverse backgrounds.

Veteran’s Statement:

Fayetteville State University is a VEVRAA Federal Contractor and seeks priority referrals of protected veterans for our
openings.

Quick Link:
https://jobs.uncfsu.edu/postings/28827

Tagged as: Employment