Campus Dining General Manager (10008683)

The General Manager for Vanderbilt Campus Dining is responsible for the for the leadership and
oversight of a medium-scale (1000 meals a day) to a large-scale (2,500 meals a day) dining hall. The General Manager will provide hands-on
leadership to facilitate a quality dining program with dining experiences that meet or exceed guest expectations and will be responsible for
the management of the unit’s annual budget. This leader will create and influence an operation built on integrity, respect, and excellence
while maintaining relationships with employees, guests, support partners and other departments within the operation
and university community. The General Manager position reports to the Assistant Director and has interactions with staff, students,
faculty, and external entities on a regular basis.

About the Campus Dining Department:

Vanderbilt
Campus Dining takes pride in the culinary creations served from our kitchens. Our Dining program is highly decorated, the winner of many
prestigious awards in the food service industry, including Best On-Site Food Service Operation the Nation, Best Food Service Operator, the
prestigious Ivy Award, and many more. We have main dining centers, restaurants and cafes, convenience stores, and we employ over 350
employees.

Key Functions and Expected Performance:

Leadership

• Promote the
  vision and core values of Vanderbilt Campus Dining.
• Ensure compliance with Vanderbilt Campus Dining policies, procedures,
  collective bargaining unit agreements and employment programs.
• Accountable for financial management of the unit including developing
  and managing the annual operational budget while encouraging creative approaches to improve financial sustainability.
• Develop and
  maintain positive, professional relationships employees, guests, support partners and other departments within the operation and university
  community.
• Manage organizational changes and own messages being delivered to the team and serving as a link between managers and
  leadership to communicate concerns and ideas.
• Reinforce individual and team accountability for assigned tasks, monitor staff
  performance, coach employees and managers to effect changes in behavior, and implement appropriate action plans with deliverables when
  needed.
• Ensure unit managers are providing open honest feedback to hourly team members and are completing performance evaluations
  for team members.
• Develop and maintain professional relationships with Union Stewards.
• Assist with the development and
  implementation of new policies, procedures, and trainings.
• Ensure performance expectations and work rules are clearly communicated
  and followed.
• Facilitate and support successful onboarding and training initiatives for your team members.
• Create, review,
  and manage labor schedules to ensure best labor management practices are implemented.
• Oversee the Kronos time management system in
  the operation, ensures leave management requests like PTO are entered and approved on a weekly basis.
• Understand, support, and
  monitor unit adherence to Dining’s Menu management processes including ingredient, recipe and menu compliance, menu costing, inventory,
  ordering and receiving practices.
• Perform food and labor audits in operation on a consistent basis, create action plans to ensure
  location is continuing to improve efficiencies.
• Analyze food and labor data, and associated performance metrics, to identify
  opportunities for efficiency and cost reductions.
• Maintains high level of food safety and sanitation standards and conduct regular
  inspections of dining facilities.
• Review menu boards, signage, and website postings to ensure accuracy of published menus.
• Ensure unit’s physical building is organized and in good repair and ensure kitchen equipment (i.e.: dishwasher, ovens,
  refrigeration, exhaust, and ventilation systems) is operational. Submits requests for repair if necessary.
• Implement and manage
  unit-specific sustainability goals and programs.
• Ensure unit maintains a clean and organized appearance both front and back of
  house.

Operational Management

Supervisory Relationships:

This position has management
responsibility over managers and hourly staff in location; this position reports administratively and functionally to the Assistant Director
(or other position, depending on location)

Qualifications

• High school diploma is
  necessary.
• Bachelor’s degree from an accredited institution is preferred.
• At least 5 years of management experience in food
  service management is necessary.
• Proficiency in (Word, Outlook, Excel, PowerPoint, and POS System is necessary.
• Strong
  communication (verbal, written, interpersonal) skills and an ability to communicate effectively with a diverse population is
  necessary.
• Strong time management, organizational and multi-tasking skills and an eye for detail is necessary.
• Demonstrated
  ability to deliver exceptional customer service is necessary.
• Ability to manage people and have accountability for Vanderbilt assets
  is necessary.

Required Skills

• Cooking – VU
• Cost Control – VU
• Customer Support – VU
• Dietary Restriction Management – VU
• Food Quality Assurance And Control – VU
• Inventory Control – VU
• Inventory
  Management System – VU
• Kitchen Management – VU
• Process Improvement – VU
• Sanitation – VU
• Service
  Improvement – VU

About Us

At Vanderbilt University , our work – regardless of title or role – is in service to an important and noble mission in
which every member of our community serves in advancing knowledge and transforming lives on a daily basis. Located in Nashville, Tennessee, on a 330+ acre campus and arboretum dating back to 1873, Vanderbilt is proud to have been
named as one of “America’s Best Large Employers” as well as a top employer in Tennessee and the Nashville metropolitan area by Forbes for
several years running. We welcome those who are interested in learning and growing professionally with an employer that strives to create,
foster and sustain opportunities as an employer of choice.

We understand you have a choice when choosing where to work and pursue a
career. We understand you are unique and have a story. We want to hear it. We encourage you to apply today so that you might become a part
of our story.

Vanderbilt University is an equal-opportunity employer. All qualified applicants will receive consideration for
employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a
protected veteran, or any other characteristic protected by law.

Job Info

• Job Identification 10008683
• Posting Date 08/05/2026, 09:57 AM
• Locations Nashville, TN, United States (On-site)
• Job Schedule Full time
• Job Category University Operations
• Job Function Dining Services
• Management Level Management 2

Tagged as: Employment