Campus Safety Dispatcher

Campus Safety Dispatcher

Department:

Campus Safety

Job Description:

The Campus Safety Dispatcher is responsible for accomplishing the mission of the Campus
Safety Department, to provide for both the security and safety of the Rhodes community. The Dispatcher’s schedule will be Friday – Tuesday
from 6:45AM – 3PM. This position is 40 hours per week. Shift is subject to change based on the needs of the college.

Job
Qualifications:

• High School Diploma or GED required.
• One-year minimum in dispatching or comparable organizational
  experience (e.g. customer service representative, computer aided dispatching, administrative/office support) preferred.
• Proficiency
  with Microsoft Office required. Must be able to complete an administrative assessment consisting of keyboarding, proofreading, and Microsoft
  Excel.
• Excellent customer service utilizing strong analytical skills, excellent communication, interpersonal and administrative
  skills.

Job Responsibilities include, but may not be limited to:

• Administer the Campus Parking Program
  specifications; management of issuing parking decals, updating parking information and appeals.
• Assist with care and maintenance of
  department equipment and supplies.
• Complete required paperwork in compliance with the Campus Safety Operations Manual and College
  Handbook, including but not limited to: operations notes, data entry and computer aided dispatch. Maintain department records, reports, and
  files as required and confidentiality thereof.
• Dispatch clearly and accurately in emergency/crisis/routine response via 911 and
  radio when emergency situations arise, in accordance with College and departmental policy, Federal, State and local laws.
• Enhance
  professional growth and development through participation in educational programs, current literature, in-service meetings and workshops as
  assigned. Complete annually the Campus Security Authority (CSA) training.
• Maintain a constant alertness for signs or indications of
  unusual or abnormal conditions in the Campus Safety office and incoming alarms and calls.
• Operate a customer service driven Campus
  Safety front office. Sometimes under pressure with attention to detail, work with changing priorities, manage multiple phone lines, radio
  dispatching, monitor incoming door/gate/fire alarms, monitor camera system, while simultaneously and independently, exercise initiative and
  use discretion and priorities to ensure the safety of the Campus community.
• Other duties as assigned.
• Regular and punctual
  attendance is an essential function to perform the duties of this position.
• This position is classified as essential personnel,
  which may require attendance during inclement weather or other times at which the campus is closed.
• Work on a daily basis with
  student workers.

A complete application includes a cover letter and a resume.

Rhodes is an equal opportunity
employer that offers an excellent benefits package and a great working
environment.

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