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Randolph-Macon College seeks a customer-focused and highly organized Campus Store Manager to oversee all aspects
of Campus Store operations in support of students, faculty, staff, alumni, and visitors. Reporting to the Assistant Vice President of
Finance, the Campus Store Manager is responsible for retail operations, textbook and course materials coordination, merchandising,
marketing, budgeting, customer service, and supervision of full-time and student employees.

Responsibilities:


  • Oversees budget preparation, retail pricing strategies, branding standards,
    and marketing initiatives.
  • Oversees POS systems, store operations, purchasing, shipping/receiving, and customer service
    standards.
  • Oversees operation of the virtual textbook store and coordinates textbook adoption, ordering, and distribution
    processes.
  • Maintains internal controls, financial records, and security of store assets.
  • Develops social media content to
    promote new merchandise and Campus Store events. Collaborates with Marketing and Communications to ensure consistency with College branding
    and communication standards.
  • Supervises full-time employees and supports achievement of financial objectives.
  • Coordinates
    with campus departments and external vendors for special events and merchandise sales.
  • Maintains positive working relationships with
    students, faculty, staff, alumni, parents, visitors, and vendors.
  • Negotiates contracts with vendors and partners on behalf of the
    Campus Store.
  • Stays current on industry standards and innovations in merchandise, public relations, store operations, reporting, and
    information systems.
  • Performs other duties as assigned by the Assistant Vice President of Finance


Qualifications:

  •  Bachelor’s degree from an accredited college or university and 3-5 years of
    experience in campus store management or a comparable retail environment required.
  • Strong understanding of customer service
    principles with a commitment to delivering exceptional service. 
  • Excellent organizational, leadership, and motivational
    skills. 
  • Flexibility, sound judgment, and the ability to effectively resolve problems and manage challenging
    situations. 
  • Strong verbal and written communication skills. 
  • Ability to promote the Campus Store as an integral
    part of the College community and mission. 
  • Knowledge of purchasing, pricing, budgeting, financial reporting, and maintaining
    accurate financial and sales records. 
  • Proficiency in basic computer applications, including word processing, Excel, and Adobe
    Acrobat. 
  • Experience with POS systems; familiarity with MBS/Insite systems preferred. 
  • Ability to remain composed
    and effective in a fast-paced environment with frequent interruptions and changing priorities.
  • Standard work schedule is 37.5 hours
    per week, with additional hours required during high-demand periods to include nights and weekends.


The
College



Founded in 1830, Randolph-Macon has about 1800 students and is located in Ashland, VA, a residential community
15 miles north of Richmond and 90 miles south of Washington D.C., thereby having all the benefits for its students, faculty and staff of a
dynamic metropolitan area which serves as the state capital. Over 85% of students reside on campus. For more information about the College
see www.rmc.edu

Randolph-Macon College does not
discriminate on the basis of race, color, creed, religion, age, sex, sexual orientation, gender identity, national origin, marital status,
disability, or veteran status in its education or employment programs or activities.



Application

To
apply for the position, submit the following documents to https://bit.ly/4dxCI0k in Microsoft Word or PDF format: a current CV, cover letter addressing the position responsibilities
and qualifications, and contact information for two professional references to Claudia Burcham, Human Resources Generalist. The review and
interview process will commence as strong applications are received and the search will remain open until the position is
filled.



Tagged as: Employment

Source
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