Civil Rights and Title IX Case Manager

Position Number: 001235

Employment Type:
Permanent –
Full-time

Months per Year: 12

Work Schedule:
40 hours a week, five days a week. Typical
university hours are
Monday – Friday, 8:00 am – 5:00 pm. The supervisor and incumbent will determine the schedule once
onboarded.

FLSA Status:
Exempt

Division:

Department: Institutional
Integrity

Work Location: Cato Hall, Suite 132

Salary Range: $58,656 – $60,000

Primary Purpose of
Department:

The Office of Civil Rights and Title IX is
dedicated to promoting a safe and healthy campus environment through
compliance with Title VI of the Civil Rights Act of 1964, Title VII of
the Civil Rights Act of 1964, Title IX of
the Education Amendments of 1972, and the Campus Sexual Violence Elimination Act (Campus
SaVE).

Playing a crucial role
in advancing the Universitys commitment to fostering an environment free from discrimination,
harassment, and retaliation, the Office of
Civil Rights and Title IX coordinates the Universitys response to complaints of unlawful
discrimination and harassment and complaints of
violations of University policies prohibiting discrimination, harassment, and sexual
misconduct. This office provides strategic,
operational, and collaborative oversight of the universitys current policies, procedures, and
practices in support of this
objective.

The Office of Civil Rights and Title IX is staffed by the Director/Title IX Coordinator,
Associate Director,
an investigator, four case managers, and an Administrative Support Associate. The office is also supported by Title IX
Deputy Coordinators
in various areas across campus, including Athletics, Dean of Students, Academic Affairs, and Human Resources.

Primary
Purpose of Position:

Reporting to the Associate Director, the Case Manager serves as a liaison between the Office
of Civil
Rights and Title IX and stakeholders, including, but not limited to, students, employees, Human Resources, Academic Affairs,
Student
Affairs, Police and Public Safety, and members of the public. The Case Manager is responsible for the intake, management, and, where
appropriate, assignment of all reports related to discrimination, harassment, and sexual misconduct. The Case Manager is responsible for the
coordination of case-specific supportive measures, accommodations, and resource referrals. In addition to maintaining accurate and complete
records of care coordination, the Case Manager must demonstrate the ability to work independently, confidentially, and sensitively. In
coordination with the rest of the departments case management team, the Case Manager will work to develop training and outreach within the
sphere of civil rights and Title IX compliance to the university community. This position generally works regular business hours but
occasionally requires the flexibility, ability, and willingness to work nights and weekends as necessary to respond quickly to reports made
by students, staff, faculty, parents, and others.

Summary of Position Responsibilities:

• Reviews assigned reports
  made to the Office of Civil Rights and Title IX and makes immediate contact per standard operating procedures.
• Coordinates all
  outreach and ongoing communication to all parties associated with reports, including complainants, respondents, and witnesses.
• Meets
  with involved parties to discuss: (1) university processes; (2) parties rights and options in the process, including the right to
  confidentiality, right to contact law enforcement, etc.; (3) supportive and interim measures; (4) accommodations, including academic,
  housing, employment, and transportation; (5) referrals to counseling (CAPS and EAP),
  Student Health Center, Dean of Students Office,
  University Ombuds, etc. as needed; (6) on- and off-campus resources; (7) preservation of
  evidence; (8) right to an Advisor and or
  Attorney/Non-attorney Advocate (as relevant); and (9) other information as necessary in the
  discretion of the Case Manager.
• Makes
  determinations, in conjunction with the Director and Associate Director, regarding requests by
  individuals for interim measures and
  accommodations.
• Communicates effectively with all persons in compliance with the Family
  Educational Rights and Privacy Act (FERPA)
  and other employment-related privacy laws.
• Collaborates closely
  with the Dean of Students Office, CAPS, The Center for Integrated
  Care, the Student Health Center, the Office of
  Disability Services, and other appropriate offices to provide a holistic and comprehensive
  approach to services for student-related
  cases.
• Collaborates closely with Academic Affairs, Human Resources, chairs, and direct
  supervisors to provide a holistic and
  comprehensive approach to services for employee-related cases.
• Follows up with all involved
  parties regularly, and as needed, after
  a report is resolved to ensure continued support and success.
• Collects and analyzes data in
  regard to intake and accommodations,
  identifies and assesses trends, and develops strategies for future communication and
  outreach.
• Provides knowledge and understanding
  of various university policies, procedures, and protocols within the Office of Civil
  Rights and Title IX and with other processes, including
  academic probation/suspension, add/drop and withdrawal deadlines, tuition policies,
  Housing and Dining appeal process,
  etc.
• Participates in the assessment of community development needs and designing programs,
  services, and communication strategies to
  respond to those needs.
• Other duties as assigned by the Director or Associate Director,
  including providing training and education
  to the community about civil rights, Title IX, and Campus SaVE, and the functions of the Office
  of Civil Rights and Title
  IX.

Minimum Education/Experience:

• Bachelors degree in counseling, social work, or other
  relevant area and 4 years of
  related professional experience, OR a masters degree in counseling, social work, or other relevant area and 2
  years of related professional
  experience
• Experience managing/assisting individuals in crisis
• Experience with programming and
  education/training
  initiatives

Preferred Education, Knowledge, Skills and Experience:

Necessary
Certifications/Licenses:

Preferred Certifications/Licenses:

Special Notes to Applicants:

• If
  there is
  a document you feel is relevant to this position that you would like reviewed with your resume and application you may upload it to
  the
  “Other Documents” section of the Applicant Documents.
• UNC Charlotte Benefits Information: https://hr.charlotte.edu/benefits/benefits-overview/
• The finalist will
  be subject to a Criminal Background Check and/or a Motor Vehicle Report.

Posting Open Date: 06/18/2026

Posting
Close
Date:

Open Until Filled: Yes

Proposed Hire Date: 08/03/2026

To apply, visit https://jobs.charlotte.edu/postings/68783

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