Compliance Manager of Federal Student Aid

Position Information

Hiring Department: Office of Financial Aid &
Scholarships

Reports To: Director for Financial Aid & Scholarships.

Job Location: El Paso,
Texas

Posting End Date: Open until filled. This posting may close once a sufficient number of qualified
applications have been received.

Hours: 40 hours per week, standard Monday- Friday 8:00am- 5:00pm, flexibility is
required on evenings and weekends.

FLSA status: Exempt

Earliest Start Date: As soon as
possible.

Salary: $50,000.00 Annually.

Required Application Materials:

• Resume
• Cover Letter
• List of three references

Position
Summary

Under the direction of the Director of Student Aid Administration, the Compliance Manager of
Federal Financial Aid is responsible for determining student eligibility and performing different types of financial aid processes such
reconciliations, Return of Title IV, and professional judgements. This role ensures federal financial aid funds are managed in alignment
with federal regulatory requirements, and institutional/state policies, while advancing student access and success. The position conducts
comprehensive audits of top regulatory findings and assists with collection of data for any outside audits conducted on UTEP. The Manager
will advise students, parents, staff, and university personnel on relevant student award and general financial aid issues. Must remain up to
date on current federal and state regulations and institutional policies. Responsible for maintaining the accuracy and integrity of assigned
financial aid programs at the University of Texas at El Paso (UTEP). Through cross-departmental collaboration with students, faculty, and
administrative partners, the Compliance Manager fosters a cohesive institutional strategy of compliance, enhances operational effectiveness,
and promotes responsible, mission-driven stewardship of federal Title IV resources.

The position duties also include analyzing and
interpreting applicable regulations, as well as participating in the development and facilitation of training activities for the Office of
Financial Aid and Scholarships.

Essential Functions

Promotes and ensures compliance with University, local,
state, and federal policies and regulations while coordinating federal financial aid.

Advises University personnel on regulatory
requirements, risk mitigation strategies, and emerging compliance considerations.

Provides leadership in implementing departmental
directives, policy updates, and operational improvements to strengthen financial aid processes, internal controls, and program
effectiveness. Ensures operational efficiency and fiscal responsibility.

Conducts comprehensive audits for top regulatory findings,
cost of attendance reviews, annual compliance assessments, and enrollment reporting to ensure alignment with institutional and federal
policies. Works collaboratively with other departments to ensure compliance.

First line troubleshooter/support for processing staff
and students with difficult or unique situations including guidance for federal, state, and institutional financial aid compliance
issues.

Performs all Return of Title IV requirements for the institution.

Assists with identifying and documenting regulatory
changes and the impact on the workflow for student awarding processes.

Analyzes various system-generated reports to verify compliance
and eligibility of students receiving aid under federal and institutional guidelines.

Verifies the student has submitted all
required documents and satisfied any other obligations before awards are adjusted based on professional judgement.

Enforces rules
regarding cost of attendance, financial need, and other financial assistance (OFA).

Provides extensive advising to students and
parents with information regarding eligibility requirements, financing options, aid eligibility, cost of attendance, financial aid policies
and procedures via direct meetings, presentations, e-mails, telephone calls and other communication methods.

Keeps current on
financial aid regulations and policies by subscribing to list-serves, reading loan regulations, policies, and procedures that are
distributed by federal, state, and institutional sources, networking with counterparts at other universities, and attending workshops,
conferences, and seminars.

Monitors and assists the Assistant Director of Funds Management with the reconciliation of federal
accounts; oversees monetary transactions, account specifications, and documentation to ensure accuracy and compliance.

Reviews and
approves agreements and documentation associated with administration within assigned areas of responsibility.

Develops and delivers
training, policies, standards, and procedural guidelines related to federal financial aid compliance, data security, privacy regulations,
and system controls.

Serves as liaison between academic departments, Scholarships, Business Affairs, students, and external
stakeholders regarding federal policies and procedures.

Prepares and submits required reports to University leadership and regulatory
agencies; maintains accurate student tracking systems and comprehensive records.

Participates in University committees, professional
development activities, and relevant industry conferences to remain current on compliance standards and best practices in scholarship
administration.

Understands and supports the department’s role in advancing the University’s mission through ethical stewardship and
student-centered services.

Assists with ensuring that communication, in all forms and modalities, with students and the campus
community meets federal regulations.

Maintains appropriate documentation in the University’s Student Information System (Banner) and
other information repositories as needed.

Performs other related duties as assigned.

Qualifications

To perform this job successfully, an
individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge,
skill, and/or ability required.

Required Qualifications:

Education: Bachelor’s
degree in Business, Finance, Education, Public Administration, Social Sciences or related field. Relevant experience may be substituted for
the degree requirement on a year-for-year basis.

and

Experience: Three (3) years of
experience in higher education. Demonstrate experience developing and implementing financial education and instruction for post-secondary
students is required. Two (2) years of proven customer service experience and supervisory experience. Minimum of 1 year of full-time
experience working in a Financial Aid Office.

To be able to perform the duties of this position, the candidate must have access to
several federal databases. To be granted access and clearance to these federal systems, the incumbent cannot be in default on any type of
federal student loan.

Preferred Qualifications:

Bilingual in Spanish.

Master’s Degree.

Familiarity with financial aid terminologies, processes and activities Knowledge of Ellucian Banner.

Experience with reading and
interpreting the federal register, federal compliance and regulatory requirements.

Knowledge, Skills & Abilities

Ability to interpret
and communicate regulatory requirements in oral and written form to a wide range of individuals and constituencies in a diverse
community.

Skill in researching regulatory information and resolving complex student situations.

Working knowledge of U.S.
Department of Education (Title IV) rules and regulations.

Ability to analyze issues and offer solutions to problems.

Ability
to follow regulatory policy and related procedures.

Excellent communication skills, both verbal and written. Strong interpersonal
skills.

Strong organization and prioritization skills.

Detail-oriented, accurate, organized and efficient.

Ability to
work independently, handle large volumes of work, and multi-task with interruptions.

Ability to handle information in a confidential
and professional manner.

Strong computer skills; proficient in Microsoft Office Suite.

Why Pick UTEP

The University of Texas at El Paso
(UTEP) is a comprehensive public research university that is increasing access to excellent higher education. We advance discovery of
public value and positively impact the health, culture, education, and economy of the community we serve.

UTEP is America’s leading
Hispanic-serving university. Located at the westernmost tip of Texas, where three states and two countries converge along the Rio Grande,
84% of our 26,000 students are Hispanic, and half are the first in their families to go to college. UTEP offers 170 bachelor’s, master’s and
doctoral degree programs at the only open-access, top-tier research university in America.

This is an especially exciting time to
join UTEP as it advances the goals of its 2030 Strategic Plan. Built around the institution’s core strengths-its location, its
people, its supportive culture, and its community partnerships-the plan lays out a bold vision for the next decade, aimed at maximizing the
University’s regional impact and national stature.

Miner Perks and
Benefits

What UTEP Offers:

• Benefit Package includes: Medical, Prescription,
  Life Insurance and Wellness platform
• Voluntary Benefits: Dental, Vision, Additional life insurance, UT Flex, Short and Long – term
  disability plans
• Retirement Programs
• Longevity Pay
• Paid Vacation & Sick Leave
• Paid Holidays
• Employee Discounts & Perks
• Employee Education Assistance program
• And much more! Visit our Benefits Summary Page for more information on our additional benefits.

Disclaimer: Eligibility for perks
and benefits may vary based on part-time or full-time employment.

Additional Information

Note: To the extent that
this position involves research, work, or access to critical infrastructure as referenced in Executive Order GA-48, being hired for and
continuing to be employed in this position requires the ability to maintain the security or integrity of the infrastructure.

The
primary accountabilities are intended to describe the general content of and requirements of this position and are not intended to be an
exhaustive statement of duties. Incumbents may perform all or some of the primary accountabilities listed. Specific tasks or
responsibilities will be documented in the incumbents’ performance objectives as outlined by the incumbents’ immediate supervisor or
manager. This position is security-sensitive and subject to Texas Education Code §51.215, which authorizes the employer to obtain criminal
history record information. A valid driver’s license issued by the State where the applicant resides and insurability as defined in UTS 157
may be required to perform the position’s essential functions.

The physical demands and work environment characteristics described
here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable
accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties
of this job, the employee must frequently stand and walk. The employee must regularly sit; use hands to feel; reach with hands and arms; and
talk or hear. The employee must lift and move up to 25 pounds.

The noise level for this work environment is usually moderate.

In keeping with its access, excellence, and impact mission, The University of Texas at El Paso is committed to a learning and working
environment that honors the talents, respects the differences, and nurtures the growth and development of all. We seek to attract faculty
and staff who share our commitment.

The University of Texas at El Paso is an Equal Opportunity Employer. The University does not
discriminate on the basis of race, color, national origin, sex, religion, age, disability, genetic information, veteran status, sexual
orientation, or gender identity in employment or the provision of services in accordance with state and federal law. Discrimination on the
basis of sex includes an employee’s or prospective employee’s right to be free from sexual harassment under Title IX of the Higher Education
Amendments of 1972. Inquiries-including the filing of a Formal Complaint or reporting an incident-about the application of Title IX may be
referred to the Title IX Coordinator, who can be reached by phone at (915) 747-8358, by email at titleix@utep.edu, or by mail at 500 W. University Ave., El Paso, TX, Kelly Hall, Room 223C.

For
accommodation information for employees and applicants with disabilities, please contact UTEP’s Equal Opportunity Office at eoaa@utep.edu.

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