Deputy Coordinator, Investigation and Resolution

Reporting to an Assistant Vice President, Office of Civil Rights Compliance, the Deputy Coordinator for Investigation and
Resolution,
Office of Civil Rights Compliance assists in directing the operations of the Office of Civil Rights Compliance (OCRC)
with regard to Formal
and Alternative Resolutions, and in particular the management of timely, high quality, fair, and thorough
investigations. Supervises (and
ensures attention to the professional development of) a team of investigators who conduct investigations
and/or alternative resolutions to
resolve Formal Complaints of protected class discrimination, harassment, and related retaliation pursuant
to the University’s Policy on
Prohibited Discrimination, Harassment, and Retaliation for reports involving University faculty, staff, and
students. Reviews, analyzes, and
evaluates investigative plans, investigative reports, and other documents for accuracy, completeness,
quality, and consistency with
applicable law and University policy in collaboration with the Vice President and Title IX Coordinator and
Assistant Vice Presidents.
Contributes technical, subject matter, and strategic expertise in the development of short-term and long-term
plans for the OCRC Office in
alignment with its mission to ensure a learning, working, and living environment free from discrimination,
harassment, and retaliation and
to promote an inclusive community. Assists with training of OCRC internal and external investigators, as
well as in providing training and
education programs about OCRC resolution processes to University community members. Closely collaborates
and communicates on a regular basis
with the other Deputy Coordinator for Investigation and Resolution to ensure the timely and equitable
management of workloads and
investigative teams. Must at all times demonstrate a strong commitment to USC’s values.

JOB
ACCOUNTABILITIES:

The
candidate
for the position of Deputy Coordinator:

• Assigns and supervises the timely
  implementation of Formal and Alternative
  Resolutions
  of Formal Complaints pursuant to the University’s Policy on Prohibited Discrimination,
  Harassment, and Retaliation consistent
  with
  University policy, applicable law, and established timeframes in a fair manner. Duties include
  the development and modification of
  uniform
  investigatory templates and related materials; review of investigative reports and related
  materials (e.g., Evidence Review);
  ensuring
  adherence of investigators to all applicable law, policies, and procedures; making
  recommendations to units and schools based on
  investigatory findings; making recommendations to the Vice President and Title IX Coordinator
  and/or Assistant Vice President regarding
  mandatory and discretionary dismissals; and issuing findings pursuant to the Discrimination,
  Harassment, and Retaliation resolution process,
  as applicable, in collaboration with the Assistant Vice President. Advises and guides
  investigative staff regarding revision or modification
  of reports, correspondence, and/or related documentation, as necessary and
  appropriate; sets and monitors deadlines for investigators; and
  ensures the timely, accurate, and comprehensive documentation of all steps
  related to the various resolution processes, including
  Alternative and Formal Resolutions.
• Supervisors the work of a team of
  approximately five (5) investigators and is responsible for
  their training and professional development, including the establishment of
  performance goals; conducting performance appraisals, at
  midpoint and annually, as well as providing periodic, timely feedback throughout
  the appraisal period; and any merit/promotion or
  disciplinary recommendations. In addition, is responsible for ensuring fair and equitable
  caseloads among investigators and fairly and
  promptly addressing all performance issues, such as with respect to the timeliness and quality
  of work produced. Finally, is responsible for
  all administrative duties related to the support of assigned investigators, such as leave
  requests, training, equipment, etc.
• Maintains current knowledge of existing and pending legislation, law, and trends related to the
  field. Ensures investigatory methods,
  processes, and procedures reflect and comply with the most current standards and regulations, as well
  as best practices in the field.
  Reviews and assesses departmental operations and services with respect to Formal and Alternative resolutions
  for effectiveness and
  efficiency and recommends changes as needed to improve operations and delivery of services. Reads pertinent
  literature, attends meetings,
  and participates in professional associations as appropriate. Establishes and maintains an active network of
  campus partners and
  professional contacts. Serves as a subject matter expert on the University’s Policy on Prohibited Discrimination,
  Harassment, and
  Retaliation and all civil rights laws that apply to the USC community.
• Conducts training, outreach, and other
  educational programs
  and services independently and/or in conjunction with other OCRC team members to ensure faculty, staff, students, and
  other community
  members fully understand and are well-informed regarding University policy and OCRC’s resolution options, including any
  changes or updates.
  Assists with the creation of office materials that help to communicate OCRC’s mission and clarify the various resolution
  options. Identifies
  training needs for faculty, staff, and students as reflected by issues, situations, or complaint trends. Makes training
  recommendations for
  parties and other campus community members, as necessary and appropriate. Creates and maintains partnerships with campus
  stakeholders,
  including faculty, staff, and students and other offices and units whose work intersects with that of the OCRC Office.
• Performs
  other duties as assigned or requested. The University reserves the right to add or change duties at any time.

PREFERRED
QUALIFICATIONS:

The ideal candidate for the position of Deputy Coordinator has the following
qualifications:

• Juris
  Doctor
• 7 years of progressive responsibility in the area of investigations for and reaching
  resolutions with students, faculty,
  and/or staff in a higher education setting.
• Experience with best practices in higher education
  compliance, effectively addressing
  discrimination, harassment, and retaliation.
• Demonstrated understanding of the university’s
  culture, mission and values.
• Proven leadership ability and managerial experience of a team.

In addition, the
successful candidate must also
demonstrate, through ideas, words and actions, a strong commitment to USC’s Unifying Values.

The
annual base salary range for this
position is $111,276 – $180,250.00. When determining an offer, the University of Southern California
considers factors such as the scope and
responsibilities of the role, the candidate’s experience, education, training, key skills, internal
peer alignment, applicable laws,
contractual requirements, grant funding, and market conditions.

Tagged as: Employment