Director, Financial Aid and Scholarships Full-Time

Director, Financial Aid and Scholarships Full-Time

Salary: $97,503.64 – $140,970.32
Annually
Location: Oregon City Campus, 19600 Molalla Avenue, Oregon City, OR
Job Type: Full-Time, Non-Union,
Exempt
Division: Academic Foundations and Connections
Job Number: 2526-00291
Closing: 7/28/2026 11:59 PM
Pacific

Description

Clackamas Community College (CCC) seeks to hire a

Director,
Financial Aid and Scholarships
. This is a full-time, non-union, exempt, and benefits-eligible position. We are
interested in finding the best candidate for the job, and candidates that may be from a less traditional background. We welcome applicants
who bring a diversity of identity, culture, experience, perspective, and thought.

CCC is committed to continuous
improvement and innovation in support of student-centered teaching and learning. We are committed to understanding and dismantling systems
of oppression and to co-creating a more equitable educational system that in turn fosters a more equitable society. We strive to be a
student-ready institution that supports and partners with students to promote discovery and growth. We work to mobilize community-wide
awareness and action related to the college’s strategic priorities and seek to build relationships in support of community well-being.

At CCC, individuals are celebrated for their experience and expertise, validated for their unique perspectives, and
engaged in ways that reflect their needs and interests. To learn more about CCC visit Leadership, Vision and
Initiatives.

Click here to review our
compensation and benefits!

PURPOSE OF POSITION:
The Director of Financial Aid serves as the chief
administrator for the Financial Aid department and oversees the administration of a student aid program that consists of federal, state, and
local funds averaging $30 million annually. The Director serves as the primary contact between the institution and the Department of
Education and oversees the accurate receipt, evaluation, and approval of requests for all aid programs including establishing procedures,
maintaining transactions, records, and ensuring the effective and efficient use of systems and databases, while meeting all regulatory
requirements. The Director provides leadership and direction to 10 full-time classified, part-time, and student personnel, and ensures that
departmental systems and processes are in place to meet institutional goals and maintain financial aid program compliance. The Director is
an active leader on campus, serves on multiple committees and is responsible for sharing information about aid programs, state regulations,
and for providing data-driven financial aid strategies that support student recruitment and retention efforts.

ESSENTIAL
JOB FUNCTIONS:

1. Administers Financial Aid Programs (50% of Time)

1.1. Administers federal and
state financial aid and work programs effectively to meet student needs and enrollment management objectives including developing, planning,
implementing, administering, and assessing department priorities and objectives to meet identified goals.1.2. Responsible for maintaining
Title IV Program Participation Agreement with the U.S. Department of Education. Stays current with changes and regulations and submits new
programs for approval of funding and ensures compliance with Title IV aid programs.1.3. Effectively utilizes the student information system
(Colleague) and federal systems to administer budgets for Financial Aid, Student Employment and related funding options, monitors fund
balances, ensures funds are spent properly, and takes appropriate action to maximize usage of fund and prevent over awarding.1.4. Oversees
the satisfactory academic progress (SAP) evaluation process and serves as the final reviewer in the appeal process for students seeking
reinstatement of financial aid eligibility.1.5. Prepares, writes, and files required state and federal reports; answers questions and
provides information during audits and official reviews to justify policies, procedures, and variances. Ensures the data integrity of
results reported to the College and to the US Department of Education.1.6. Manages the College’s policy & procedure manual for Financial
Aid
programs to ensure aid programs are compliant with federal, state, and Foundation rules, regulations, and bylaws. Continuously reviews,
updates, and ensures the processing of financial aid, grants and scholarships follow the published policy & procedure manual. 1.7.
Actively
demonstrates a commitment to student service and student development and proactively works with staff within the department and
across the
campus to ensure that the student experience with Financial Aid is accessible without unnecessary barriers.1.8. Proactively
responds and
works to resolve grievances and complaints about financial aid processes, procedures, and staff. Meets with students who have
complaints
about financial aid in general or specific to the College. Obtains and investigates complaints, determines facts, and responds
appropriately
to students or agencies with final decisions.1.9. Collaborates with CCC Marketing teams to promote financial aid, scholarship
and work study
programs appropriately to prospective and current students and ensure that all required notifications and materials are
accurate.

2. Supervision of Employees (35% of Time)

2.1. Develops a knowledgeable, productive and effective
departmental staff who are adept at meeting the needs of today’s students, by hiring, training, and supervising full-time classified,
part-time, and student employees both directly and through delegation.2.2. Develops office-wide goals and objectives to ensure that staff in
the department are administering financial aid, scholarship and work programs effectively, efficiently, and that the department is meeting
identified institutional outcomes.2.3. Maintains open and effective communication among all supervised areas engaging employees in regular
team and individual meetings to set individual and team expectations and priorities, build consensus, address conflict and communicate
changes or new expectations appropriately. 2.4. Advocates for the staffing, professional development, cross-training and technology needs
required for the department to achieve identified goals. 2.5. Works with employees to train, improve, and correct deficiencies, set goals,
and learn new skills and tasks; implements discipline and termination procedures and follows requirements set by collective bargaining
agreements. 2.6. Works closely with the Financial Aid Coordinator and Systems Analyst to ensure that day-to-day operations in the department
are running smoothly, staff are clear about daily tasks and assigned projects, processes and procedures are accurately being applied and
that regulatory and service needs are being met.

3. District-wide Financial Aid Resource (15% of Time)
3.1.
Provides financial aid expertise to faculty and staff across the campus and contributes to the development of good financial aid policy and
strategic planning at the college by serving on departmental and college-wide committees representing financial aid programs including
Access, Retention and Completion, Chairs and Directors, Student Accounts and Curriculum Committees.
3.2. Represents CCC at the state and
federal level by participating in regular OASFAA meetings and related conferences and taking advantage of opportunities for input provided
by the U.S. Department of Education, Oregon Department of Higher Education, and various professional associations.
3.3. Develops and
maintains positive and productive relationships across campus with faculty and staff; gives presentations and shares information about
financial aid rules and regulations, addresses concerns, areas of noncompliance, and helps mitigate financial risk for the College.
3.4.
Collaborates with the CCC foundation and Business Office staff to administer additional grant, aid, and scholarship funds. Participates in
an advisory capacity to the foundation and business offices.
3.5. Demonstrates an understanding and awareness of other cultures and
belief systems, advocates to remove barriers for students who may experience systemic barriers, and facilitates a work environment that
encourages knowledge of, respect for, and development of skills to engage with those of other cultures or backgrounds.
3.6. Performs
other related tasks as required.

Qualifications

We are interested in finding the best candidate for the
job, and that candidate may be one who comes from a less traditional background. We welcome applicants who bring a diversity of identity,
culture, experience, perspective, and thought. We encourage you to apply, if you believe you have a combination of education and experience
to meet the qualifications described. You are also encouraged to address how your professional and lived experience, scholarship, teaching,
mentorship and/or service will contribute to the College.

REQUIRED
QUALIFICATIONS

:

• Master’s degree in Student Services or related field (e.g. Education, Business,
  Accounting, and Public Administration) and at least five years’ work experience in a financial aid office and three years of management and
  supervisory experience in a higher education setting. An equivalent combination of education and experience will be
  considered.
• Advanced knowledge of Title IV federal financial aid program guidelines and requirements; advanced skills using a
  student information system (E.g. Colleague or Banner) to administer financial aid programs; demonstrated understanding of diversity, equity,
  and inclusion; excellent written, verbal communication, and public speaking skills.
• Ability to exemplify traits that reflect the
  College’s culture, including integrity, a customer service orientation, cultural competency, trustworthiness, flexibility and a willingness
  to change.

PREFERRED QUALIFICATIONS

:

• Previous experience working in a
  Community College setting.
• Previous experience using Colleague as a Student Information System.
• NASFAA Credentials or CFFA

SPECIAL REQUIREMENTS OR LICENSES

:

• A driver’s license valid in the State of
  Oregon or an acceptable means of alternate transportation.
• This person works with sensitive financial and student data and much pass
  a criminal background check prior to starting.

Other Job Elements

The physical demands listed
below represent those that must be met by an incumbent to successfully perform the essential functions of the job. Reasonable accommodations
may be made to enable individuals with qualified disabilities to perform the essential functions.

WORKING
CONDITIONS

:

The position requires minimal (20-40%) ability to use dexterity and fine motor
skills assemble, build or repair machines or other objects. Frequent (51-80% of the time) use of office
equipment.

The position requires minimal (5-20%) physical effort such as lifting, carrying, or movement, etc. Movements
required to complete work are not difficult, and only require some degree of agility and hand eye coordination.

The work
environment is usually well-protected, with minimal hazards or obstacles (5-20%). There is little or minimal element of personal risk or
hazard. Job conditions are usually comfortable, with minimal (5-20%) issues of confinement, temperature change, incident of noise, or
interactions of a disagreeable nature, inside/outside work, dirty conditions, exposure to contagious disease, etc. Position may have
minimal responsibility for driving.

SUPERVISORY
RESPONSIBILITIES

:

Directly responsible for the supervision of over 10 and rarely over 25 FTE
employees.

SUPERVISION RECEIVED

:

Works under the general direction of the
Associate Dean, Academic Foundations and Connections.

Additional Information

Application
Instructions

When applying for this position, you will be required to complete the NeoGov application,
including work history relevant to the position and attach the following electronic
documents:

1. Resume
2. Cover Letter explaining your interest in the position and describing how you meet
   the minimum qualifications
   and requirements of the position

1. If applicable:
   Veteran and/or Oregon
   National Guard’s preference documentation

Any applications which do not have the
required documents attached will be
considered incomplete. Incomplete applications will not be considered. CCC makes employment decisions
based solely on the candidate’s
demonstrated competencies as related to successful performance in the
position.

Please remove all graduation
and other education related dates from your application
materials.

For

application support, please
refer to this guide or contact NeoEd’s support team @ 855.524.5627.

Veterans’
Preference

Under Oregon Law, qualified Veterans and current or former Oregon National Guard members may be
eligible for Veteran’s preference when applying for positions with CCC.

Preference will only be given if the applicant
meets the minimum qualifications and any special qualifications for the position and electronically attaches the required documentation at
the time of application. Disabled Veterans must also submit a copy of their Veterans’ disability preference
letter.

Documents Required

• MEMBER COPY 4 of DD Form 214
  

  or
  215
  

• NGB Form 22
  

  or
  55

For information regarding Veteran’s Preference
qualifications, visit the following website: https://www.oregon.gov/boli/workers/Pages/veterans-preference.aspx

Terms
of Employment

• This position will be eligible to work remotely up to (2) days per week in accordance
  with
  the CCC policy.
• All positions at CCC are required to be available for work onsite as requested by the college and
  requires a flexible work schedule to meet program needs, which may include evenings and/or weekends.
• Those offered
  employment will be required to complete and sign forms before initiating the background check step.
• CCC employees must
  reside within 50 miles of Oregon City, Harmony or Wilsonville campus as a condition of employment.

• Proof of
  eligibility to work in the United States must be provided if selected for hire.

• CCC does not support
  employment permits or visas.
• Providing false information will result in rejection of an application, employment offer
  or dismissal.

Equal Employment Opportunity

CCC is committed to hiring
and
retaining a diverse workforce. We are an Equal Opportunity Employer, making decisions without regard to race, color, religion, sex,
sexual
orientation, gender identity, national origin, disability, or any other protected class.

To apply, visit: https://www.schooljobs.com/careers/clackamascc/jobs/5386094/director-financial-aid-and-scholarships-full-
time

jeid-62d205527c155b41a45c26c81f4deb70

Tagged as: Employment